Guest Experience Specialist
$29.5 per hourMarriott International Inc
Job Description
Our jobs aren't just about giving guests a smooth check-in and check-out. Instead, we want to build and experience that is memorable and unique. Our Guest Experience Specialists take the initiative to deliver a wide range of services that guide guests through their entire stay. Their role goes beyond the traditional front desk to take ownership of the guest experience in the main areas of the hotel with a "guest first" mindset. They are empowered to move about their space and do what needs to be done. Whether processing operational needs, addressing guest requests, completing reports, delivering quality meals, or sharing the highlights of the local area, the Guest Experience Specialist makes transactions feel like part of the experience.
No matter what position you are in, there are a few things that are critical to success – creating a safe work place, following company policies and procedures, maintaining confidentiality, protecting company assets, upholding quality standards, and ensuring your uniform, personal appearance, and communications are professional. Guest Experience Specialists will be on their feet and moving around (stand, sit, or walk for an extended time) and taking a hands-on approach to work (move, lift, carry, push, pull, and place objects weighing less than or equal to 25 pounds without assistance; reach overhead and below the knees, including bending, twisting, pulling, and stooping). Doing all these things well (and other reasonable job duties as requested) is critical for Guest Experience Specialists – to get it right for our guests and our business each and every time.
PREFERRED QUALIFICATIONS
Education: High school diploma or G.E.D. equivalent.
Related Work Experience: No related work experience.
Supervisory Experience: No supervisory experience.
License or Certification: None
At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law. Marriott International considers for employment qualified applicants with criminal histories consistent with applicable federal, state and local law.
About the Team
Fairfield by Marriott guarantees a beautifully simple stay wherever you travel, with over 1,000 locations worldwide. Our Marriott family farm heritage inspires a calming, reliable experience characterized by warm hospitality, all at a great value. As a member of our team, you'll deliver on the Fairfield Guarantee — our commitment that every guest leaves the hotel satisfied. At Fairfield, we invite you to explore career opportunities that hold our hotels and the service we provide to the highest standard. In joining Fairfield by Marriott, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.
Job Info
- Job Identification 26088504
- Job Category Rooms & Guest Services Operations
- Posting Date 07/17/2026, 02:03 PM
- Job Schedule Full time
- Locations 1460 S Harbor Blvd, Anaheim, CA, 92802, US
- Pay Range (US/Canada/EMEA) $29.50-$29.50 per hour
- Bonus Eligible? N
- Stock Package? N
- Additional Information Flexible shift preferred
- Disney Parks - The Walt Disney Company is seeking Tenaya Stone Spa Receptionists to deliver exemplary Guest service for spa and fitness requests through phone, email, and face-to-face interactions. You will guide Guests with accurate information, recommend treatments/classes...Suggested
$21 per hour
Aramark Corporation is seeking a Cashier in Anaheim, California, responsible for handling transactions and providing excellent customer service in an events-based setting. You will manage the cash drawer, assist customers, and ensure compliance with cash handling procedures...SuggestedHourly pay- Mister Car Wash, Inc. is seeking a Guest Service Specialist (GSS) in Anaheim, California. Join a vibrant team where customer service is key, and enjoy benefits like same-day pay, PTO from day one, and affordable medical plans. In this role, you will greet customers, sell...SuggestedDaily paid
$90k
...Job Description The Customer Experience Communications Manager will play a key role in building scalable processes, shaping the long-term structure of the function, and strengthening the connection between customer experience insights and corporate communications....SuggestedWoongjin, INC.
Buena Park, CA1 day ago- A national hospitality management company is seeking a Night Auditor to ensure a positive guest experience at their California hotel. Responsibilities include check-ins, reconciling accounts, responding to inquiries, and providing outstanding customer service. Ideal candidates...SuggestedNight shift
- ...Hilton is seeking a dedicated Guest Service Agent in Orange, California, where you'll create memorable experiences for guests. Your role will involve warm welcomes, efficient check-outs, and providing local knowledge. You'll join an award-winning workforce that values...Local area
Hilton
Orange, CA4 days ago - ...Bold is seeking a Front Desk Associate in California. The role involves serving guests courteously, addressing customer requests, and ensuring a positive experience. The ideal candidate must possess a high school diploma, excellent communication skills, and the ability...Flexible hours
BOLD
Santa Ana, CA1 day ago - ...Marriott Hotels - 4931 Katella Avenue - Responsibilities: Guide guests through their entire stay with a guest-first mindset; Perform a range of services beyond the front desk to enhance the guest experience; Process operational needs and assist with guest requests;...Local area
Marriott
Cypress, CA3 days ago - ...for an annual bonus, incentives and equity. Actual compensation is based on industry salary ranges, internal salary structures, experience, skills and other job-related factors. Health Coverage — 100% employer-paid for employees; employer contribution for dependents by...Full timeTemporary workImmediate startRemote work
GrabJobs
Anaheim, CA3 days ago $16.9 - $19.5 per hour
...Service Associate to create a welcoming environment for members and guests. Responsibilities include greeting visitors, providing... ...managing check-ins. Candidates should have prior customer service experience and a strong interest in fitness. This role offers competitive...Hourly pay$17.75 - $18 per hour
...Builder associates in Cerritos, California. Candidates must excel in providing exceptional guest service while creating personalized furry friends, ensuring a memorable experience. Responsibilities include engaging with guests, upholding brand standards, and creating a...Hourly payPart time- Norm Reeves Honda, Cerritos is seeking a friendly receptionist to be the first point of contact for guests. This part-time, on-site role involves greeting visitors, answering questions, and providing administrative support to teammates. You’ll help guests find resources...Part time
$17.75 - $23.1 per hour
Store - LA-BUENA PARK, CA Deliver a customer centric shopping experience by managing and delivering effective front‑end operations and expectations. Lead omnichannel processes. Maintain store recovery standards to fulfill Brand Promises. Deliver friendly customer service...Hourly pay- ...Workshop is seeking friendly Bear Builders to join our Cerritos store team. You will engage with guests to create their personalized furry friends, delivering a memorable Experience First moment and a warm, inclusive atmosphere. The role requires a high school diploma or...Flexible hours
- ...and special projects that advance the customer success team and the broader business. What You Bring ~8 or more years of experience in customer success, account management, sales, or a related customer-facing role, ideally in a B2B SaaS environment. ~ Direct...Full timeRemote work
GrabJobs
Anaheim, CA3 days ago $75k - $105k
...inspire and empower our customers by offering strategic insights and best practices, fostering a productive and outstanding customer experience that drives exceptional outcomes. Your Experience: ~3+ years of experience in a dedicated Customer Success or B2B SaaS...Full timeContract workWork experience placementWork at officeRemote workHome officeShift workGrabJobs
Anaheim, CA1 day ago- CJ Foodville USA Inc in Cerritos, CA, is looking for a part-time Cashier. This role involves providing excellent customer service and preparing various menu drinks and bakery products. Ideal candidates should thrive in a fast-paced environment and be detail-oriented. Your...Part timeWeekend work
- ...your role in delivering exceptional service. Qualifications Must Have: High school diploma with at least 12 months of relevant work experience Flexibility and adaptability to meet the demands of a dynamic work environment, including the ability to travel between customer...Work experience placementWork at officeWorldwideFlexible hours
Ricoh
Buena Park, CA1 day ago $17.9 - $18.4 per hour
...price retailer. Job Description: Opportunity: Grow Your Career Responsible for promoting an excellent customer experience. Oversees a team of Associates at front of store ensuring prompt, courteous customer service and promotion of loyalty programs....Hourly payTemporary workLocal areaHome officeFlexible hoursNight shiftThe TJX Companies , Inc.
Buena Park, CA4 days ago$17.9 per hour
...friendliness, speed of checkout, and customer service remain top of mind. You’ll interact with customers to create a positive shopping experience, proactively solving problems professionally and efficiently. Key Responsibilities Model company core values, Our Burlington...Hourly payPart timeFlexible hoursNight shiftEarly shiftBurlington Stores
Buena Park, CA1 day ago$25k - $75k
...timely updates, confirmations, and follow-ups Maintain organized records of client interactions and bookings Support a seamless experience from initial request through final confirmation Qualifications: Strong organizational and time management skills...Remote workFlexible hoursGrabJobs
Anaheim, CA4 days ago$22.71 per hour
...verbal communication skills and are savvy in working with a variety of systems and technology. Your #1 objective is to offer the best experience possible for any customer interacting with Minted, and you support CSRs to do this by offering hands-on team support. You will...Hourly payFull timeTemporary workWork experience placementSeasonal workLocal areaRemote workWorldwideFlexible hoursGrabJobs
Anaheim, CA1 day ago$21 per hour
...functional departments, the coordinator helps ensure timely request processing, streamlined workflows, and a consistent customer experience.Essential Duties & Responsibilities Coordinate daily customer service administrative activities by processing high-volume requests...Work at officeVeterans Sourcing Group LLC
Garden Grove, CA5 days ago- ...reporting delivery, insights and upsell suggestions Emphasis on cultivating customer loyalty and retention focusing on the client experience during the post-IO partnership Works in lockstep with Client Partners to ensure the client is receiving holistic best-in-class...Weekly payLocal area
$28 per hour
...Clients are at the height of their motivation when they begin the onboarding process so consistently delivering a client-centric experience is crucial. This is a role that is heavily-focused on greeting new clients and answering questions in a timely and accurate way....Hourly payFull timeImmediate startRemote workMonday to FridayFlexible hoursAfternoon shiftGrabJobs
Anaheim, CA2 days ago$21 - $23 per hour
...role in delivering exceptional service. Qualifications – Must Have High school diploma with at least 12 months of relevant work experience. Flexibility and adaptability to meet the demands of a dynamic work environment, including the ability to travel between customer...Hourly payFull timeWork experience placementWork at officeRelocation packageFlexible hoursRicoh USA, Inc.
Anaheim, CA1 day ago- ...programs across all operations, with direct support from the EH&S Specialist. Ensure proper systems are in place for the handling, storage,... ...Management, or related field preferred. 7+ years of experience in facilities, maintenance, and EH&S within a manufacturing environment...For contractorsLocal area
Torrey Holistics
Placentia, CA2 days ago - ...Grill & Patio in Anaheim, CA is seeking a hands-on Front Of House Manager to lead daily operations and ensure an exceptional guest experience across dining rooms and patios. You will supervise host, server, and bar teams, manage floor plans and table turns, support event...Flexible hours
- ...direction to Security Supervisors on requirements, priorities of work and coordinating any necessary needs of the site. If you have experience in positions like Operations Manager, Site Supervisor or Account Manager this role is a great fit for you. Benefits: Weekly pay...Weekly payWorldwideFlexible hours
Securitas Security Services USA, Inc.
Anaheim, CA4 days ago $22 - $26 per hour
...Reports To: Customer Service Supervisor Salary Range: $22-$26/hour (based on experience) Shift: Monday-Friday, 8:00 am-4:30 pm (in-office) Type: Temp-to-Hire...Temporary workWork at officeLocal areaMonday to FridayShift work
Do you want to receive more vacancies?
Subscribe and receive similar vacancies to Guest Experience Specialist. Be the first to apply!
