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  •  ...The Customer Experience Operations Manager is responsible for leading and optimizing the end-to-end customer experience, from order intake through fulfillment and invoicing. This role serves as the central point of coordination across Sales, Operations, Finance, and Customer... 
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    Triosim Corporation

    Fairburn, GA
    3 days ago
  • $98k - $182k

     ...About The Role We are looking for a Senior Customer Experience Operations Manager to build and optimize the systems, processes, and insights that power our customer experience function. You will shape how customers move through the journey, reduce friction, and ensure... 
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    Remote work

    Applied Labs

    Framingham, MA
    3 days ago
  • $104.8k - $131k

     ...Job Summary The Global Customer Experience & Vendor Operations Manager is responsible for overseeing the day‑to‑day performance of one or more outsourced customer service sites, ensuring that Dyson customers receive consistently excellent service with minimal effort, regardless... 
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    Temporary work
    Flexible hours

    Dyson Institute

    New York, NY
    22 hours ago
  • $104.8k - $131k

     ...Global Customer Experience & Vendor Operations Manager Summary Salary: 104,800 - 131,000.00 Job Family: Customer Care Enablement Location: United States - New York Office Job Description About us At Dyson, we solve the problems others choose to ignore, with surprising... 
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    Temporary work
    Work at office
    Worldwide
    Flexible hours

    Dyson

    New York, NY
    2 days ago
  •  ...will be the trusted point of contact for customers who rely on Danfoss Turbocor technology...  ...Your work directly shapes how customers experience our brand—every order, every interaction...  ...Tallahassee, FL. Reports to: Customer Experience Manager. What You’ll Be Doing Manage customer... 
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    Danfoss LLC

    Tallahassee, FL
    3 days ago
  • $27.5 per hour

     ...Mueller Company – Customer Experience Account Manager Hourly rate: $27.50/hour The Account Manager in Mueller’s Customer Experience (C/X) Team provides account updates and support to established distribution partners and customers. The role includes no cold‑calling or... 
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    Hourly pay
    Temporary work
    Local area
    Remote work
    Monday to Friday
    Shift work

    Mueller Company

    Decatur, IL
    3 days ago
  •  ...Job Description Job Description Customer Experience Manager Department: Customer Experience Reports To: Director / Head of Supply...  ...company’s customer experience strategy, customer service operations, order support processes, customer communications, and cross... 
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    Elementia

    Houston, TX
    2 days ago
  •  ...Job Description Job Description The Automotive Customer Experience Manager plays a crucial role in overseeing daily operations to ensure exceptional customer satisfaction within the automotive sector. Reporting to the General Manager, this position focuses on improving... 
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    Legacy Chevrolet GMC of Waxahachie

    Waxahachie, TX
    3 days ago
  •  ...Leading a globally distributed team of 35+ agents, the full-time Senior Customer Experience Manager will oversee Tier I and Social Support operations, drive automation across the CX tech stack, and protect brand trust in public-facing channels while working remotely. Key... 
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    Full time
    Remote work

    Virtual Vocations Inc

    United States
    3 days ago
  •  ...Leading the evolution of customer support through AI and automation, the remote Customer Experience Manager will manage the strategy and execution of support technologies...  ...experience in Customer Experience, Customer Support Operations, or a related field 2+ years of experience... 
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    Remote work

    Virtual Vocations Inc

    United States
    3 days ago
  • $119.1k - $170.1k

     ...staffing and service level adherence across customer experience teams. Leads the development and...  ...-time adherence processes - to drive operational efficiency, cost optimization, and...  ...oversees the comprehensive workforce management strategy aligned with overall business... 
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    Full time
    Flexible hours
    Shift work

    Gainwell Technologies LLC

    Remote
    13 days ago
  •  ...Building operational infrastructure for customer success, the full-time remote Customer Success Operations Manager will manage account health scoring, coach the Implementation Manager...  ...Required qualifications 5-7 years of experience in Customer Success, Revenue... 
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    Full time
    Remote work

    Virtual Vocations Inc

    United States
    3 days ago
  • $96k - $120k

     ...since 1961, seeks a forward‑thinking, operationally astute, service‑oriented, and...  ...leader to serve as its next Director of Customer Experience (DCE). Serving one of the nation's largest...  ...five Regional and Central Library Managers, the Director of Community Engagement... 
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    Full time

    Black Caucus of the American Library Association

    Tulsa, OK
    5 days ago
  •  ...Category: Administrative Services Shape how customers experience Sonora Quest Labs at every touch...  ...position may be eligible for our Management or Sales Incentive Programs as part of...  ...leadership, analytical thinking, and operational expertise to drive continuous improvement... 
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    Shift work

    Sonora Quest Laboratories

    Phoenix, AZ
    3 days ago
  •  ...As the Head of Customer Experience, you are the strategic visionary responsible for the end-to-end...  ...between high-level business strategy and operational execution. You will lead a high-impact organization of Directors and Managers, fostering a culture of radical customer... 
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    Contract work
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    STORD

    Union City, GA
    3 days ago
  •  ...Customer Experience Communications Manager At CJ Foodville USA, TOUS les JOURS, we're more than just a place to grab a pastry and coffee—we're a neighborhood...  ...Duties and Responsibilities Customer Experience Operations Manage the end-to-end flow of customer... 

    CJ Foodville USA

    Buena Park, CA
    3 days ago
  •  ...their digital and delivery operations end-to-end. We’re a team that...  ...about delivering value for customers, improving a little bit every...  ...seasoned Director of Customer Experience — an experienced operator...  ...single CX function, build and manage regional teams and their... 
    Work at office
    Local area
    Flexible hours

    Sauce

    New York, NY
    3 days ago
  •  ...economy. The Role We’re looking for a leader to own the entire customer journey — from the moment a system goes live, through the...  ...show up fast, that response is run by a small number of people operating largely by instinct and heroics. It works. We’ve kept nearly every... 

    Tutor.com

    Watertown, MA
    3 days ago
  • $85k - $100k

     ...The Director of Customer Experience & Strategy is responsible for developing and executing customer...  .... Lead strategic projects focused on operational efficiency and customer success....  ...leadership. Leverage CRM and customer management systems to enhance customer... 

    SONI

    Oklahoma City, OK
    3 days ago
  • $150k - $170k

     ...company‑wide strategy; synthesize customer trends, collect product...  ...points of friction Coach managers to ensure their teams meet goals...  ...and define KPIs, OKRs, and operational work that keeps the team...  ...this role, you have: 7+ years experience managing a customer support... 
    Self employment
    Remote work
    Flexible hours

    Found

    San Francisco, CA
    2 days ago
  • $112.5k - $122.25k

     ...provided range, depending on experience, expertise, and other...  ...secure, integrated workplace management platform and ecosystem. More...  ...secure, compliant, and connected operations across every location. From...  ...the role We are looking for a Customer Success Operations Manager... 
    Full time
    Work at office
    Local area
    Immediate start

    Envoy

    Austin, TX
    1 day ago
  • ## Director of Customer ExperienceApplyremote type: Hybridlocations...  ....The **Director of Customer Experience** is responsible for...  ...individual skill into a repeatable operating system by partnering with...  ...including Inside Sales, Branch Managers, and Operations personnel*... 
    Temporary work
    For contractors
    Work at office
    Local area
    Flexible hours

    PSS Industrial Group

    Houston, TX
    5 days ago
  • Role Description Own the end-to-end supply chain and customer experience function for a growing North American business. This is a hands-on operations role responsible for managing the complete order-to-delivery lifecycle across North American retail channels. You will... 
    Full time
    Remote work
    Monday to Friday

    Legends

    Remote
    9 days ago
  •  ...Job Title (Tentative): Director of Customer Experience Reports To: Chief Operating Officer (COO) Works Closely With: Directors of Area Operations (DAOs), Marketing Leadership, HR Leadership, Store Managers, Training & Operations Teams Position Summary The Director of... 
    Work at office

    Aetos Careers

    Strong City, KS
    5 days ago
  • $143k - $286k

     ...growth priorities. Define and lead the customer experience strategy across the full customer...  ...enabled, scalable, and customer‑centric operating model Lead transformation initiatives...  ...strategic opportunities. Performance Management Establish and monitor CX dashboards with... 
    Temporary work

    Carrier Global Corporation

    Beverly, MA
    5 days ago
  • $110k - $130k

     ...Gress is a fast-growing, Alaska-based Managed Services Provider with deep roots in Juneau...  ...to grow, we are seeking a Director of Customer Experience to lead and unify the full client...  ...Technology to align client expectations with operational execution and technical standards.... 
    Full time
    Part time
    Relocation package
    Flexible hours

    MSP Hire, Inc.

    Juneau, AK
    2 days ago
  •  ...STARS + HONEY: Head of Consumer Experience ROLE OVERVIEW Stars + Honey...  ...experience strategy and operations across DTC, Amazon, and retail...  ...experience across all channels: Manage consumer support across email...  ...experience in Consumer Experience, Customer Service, Consumer Care,... 

    The Resume Database

    Detroit, MI
    3 days ago
  •  ...Full Time Job Shift: Day Responsibilities Manage and coordinate referral information,...  ...Qualifications: Required Education and Experience High school diploma or GED (college degree...  ...position is within a healthcare facility that operates every day and all hours of the day.... 
    Full time
    Temporary work
    Work at office
    Immediate start
    Monday to Friday
    Shift work
    Weekend work
    Afternoon shift

    Paradigm at First Colony

    Missouri City, TX
    1 day ago
  • $130k

     ...experienced and strategic Director of Customer Experience to lead and elevate the customer...  ...service standards, training programs, and operational processes with the company's overall...  ...service associates. Provide leadership, management, and direction to the Customer... 
    Full time
    Monday to Friday
    Flexible hours
    Afternoon shift

    GOAT INC

    Plainview, NY
    3 days ago
  •  ...Job Title: Director of Customer Experience Position Summary The Director of Customer Experience (DCE) plays a vital role in managing every aspect of the guest and family experience, ensuring that all individuals receive exceptional customer service throughout their stay... 
    Day shift

    Dyer Nursing and Rehab

    Dyer, IN
    3 days ago