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  •  ...The Customer Experience Operations Manager is responsible for leading and optimizing the end-to-end customer experience, from order intake through fulfillment and invoicing. This role serves as the central point of coordination across Sales, Operations, Finance, and Customer... 
    Suggested

    Triosim Corporation

    Fairburn, GA
    3 days ago
  • $98k - $182k

     ...About The Role We are looking for a Senior Customer Experience Operations Manager to build and optimize the systems, processes, and insights that power our customer experience function. You will shape how customers move through the journey, reduce friction, and ensure... 
    Suggested
    Remote work

    Applied Labs

    Framingham, MA
    4 days ago
  • $104.8k - $131k

     ...Global Customer Experience & Vendor Operations Manager Summary Salary: 104,800 - 131,000.00 Job Family: Customer Care Enablement Location: United States - New York Office Job Description About us At Dyson, we solve the problems others choose to ignore, with surprising... 
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    Temporary work
    Work at office
    Worldwide
    Flexible hours

    Dyson

    New York, NY
    2 days ago
  • $104.8k - $131k

     ...Job Summary The Global Customer Experience & Vendor Operations Manager is responsible for overseeing the day‑to‑day performance of one or more outsourced customer service sites, ensuring that Dyson customers receive consistently excellent service with minimal effort, regardless... 
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    Temporary work
    Flexible hours

    Dyson Institute

    New York, NY
    1 day ago
  •  ...role. Stord is The Consumer Experience Company, powering seamless...  ...compete with retail giants. Stord manages over $10 billion of commerce...  ..., transportation, and operator-built software suite including...  ...economics, and drive sustained customer loyalty. Stord’s end-to-end commerce... 
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    Stord

    North Haven, CT
    15 days ago
  • $27.5 per hour

     ...Mueller Company – Customer Experience Account Manager Hourly rate: $27.50/hour The Account Manager in Mueller’s Customer Experience (C/X) Team provides account updates and support to established distribution partners and customers. The role includes no cold‑calling or... 
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    Hourly pay
    Temporary work
    Local area
    Remote work
    Monday to Friday
    Shift work

    Mueller Company

    Decatur, IL
    3 days ago
  •  ...will be the trusted point of contact for customers who rely on Danfoss Turbocor technology...  ...Your work directly shapes how customers experience our brand—every order, every interaction...  ...Tallahassee, FL. Reports to: Customer Experience Manager. What You’ll Be Doing Manage customer... 
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    Danfoss LLC

    Tallahassee, FL
    3 days ago
  •  ...Job Description Job Description The Automotive Customer Experience Manager plays a crucial role in overseeing daily operations to ensure exceptional customer satisfaction within the automotive sector. Reporting to the General Manager, this position focuses on improving... 
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    Legacy Chevrolet GMC of Waxahachie

    Waxahachie, TX
    3 days ago
  •  ...Job Description Job Description Customer Experience Manager Department: Customer Experience Reports To: Director / Head of Supply...  ...company’s customer experience strategy, customer service operations, order support processes, customer communications, and cross... 
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    Contract work
    Work at office
    Remote work

    Elementia

    Houston, TX
    2 days ago
  • $80k - $100k

     ...Customer Experience Sales Manager - San Jose, CA We are seeking a motivated and dynamic Customer Experience Sales Manager with strong business...  ...Take full accountability for the showroom and office operations, ensuring they meet the highest standards of customer service... 
    Suggested
    Full time
    Seasonal work
    Work at office
    Local area

    Brilliant Earth

    Remote
    2 hours agonew
  •  ...Leading a globally distributed team of 35+ agents, the full-time Senior Customer Experience Manager will oversee Tier I and Social Support operations, drive automation across the CX tech stack, and protect brand trust in public-facing channels while working remotely. Key... 
    Suggested
    Full time
    Remote work

    Virtual Vocations Inc

    United States
    3 days ago
  •  ...Leading the evolution of customer support through AI and automation, the remote Customer Experience Manager will manage the strategy and execution of support technologies...  ...experience in Customer Experience, Customer Support Operations, or a related field 2+ years of experience... 
    Suggested
    Remote work

    Virtual Vocations Inc

    United States
    3 days ago
  • $119.1k - $170.1k

     ...staffing and service level adherence across customer experience teams. Leads the development and...  ...-time adherence processes - to drive operational efficiency, cost optimization, and...  ...oversees the comprehensive workforce management strategy aligned with overall business... 
    Suggested
    Full time
    Flexible hours
    Shift work

    Gainwell Technologies LLC

    Remote
    13 days ago
  •  ...Building operational infrastructure for customer success, the full-time remote Customer Success Operations Manager will manage account health scoring, coach the Implementation Manager...  ...Required qualifications 5-7 years of experience in Customer Success, Revenue... 
    Suggested
    Full time
    Remote work

    Virtual Vocations Inc

    United States
    3 days ago
  • Role Description Own the end-to-end supply chain and customer experience function for a growing North American business. This is a hands-on operations role responsible for managing the complete order-to-delivery lifecycle across North American retail channels. You will... 
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    Full time
    Remote work
    Monday to Friday

    Legends

    Remote
    9 days ago
  • $96k - $120k

     ...since 1961, seeks a forward‑thinking, operationally astute, service‑oriented, and...  ...leader to serve as its next Director of Customer Experience (DCE). Serving one of the nation's largest...  ...five Regional and Central Library Managers, the Director of Community Engagement... 
    Full time

    Black Caucus of the American Library Association

    Tulsa, OK
    5 days ago
  •  ...Category: Administrative Services Shape how customers experience Sonora Quest Labs at every touch...  ...position may be eligible for our Management or Sales Incentive Programs as part of...  ...leadership, analytical thinking, and operational expertise to drive continuous improvement... 
    Shift work

    Sonora Quest Laboratories

    Phoenix, AZ
    3 days ago
  •  ...As the Head of Customer Experience, you are the strategic visionary responsible for the end-to-end...  ...between high-level business strategy and operational execution. You will lead a high-impact organization of Directors and Managers, fostering a culture of radical customer... 
    Contract work
    Shift work

    STORD

    Union City, GA
    3 days ago
  •  ...Customer Experience Communications Manager At CJ Foodville USA, TOUS les JOURS, we're more than just a place to grab a pastry and coffee—we're a neighborhood...  ...Duties and Responsibilities Customer Experience Operations Manage the end-to-end flow of customer... 

    CJ Foodville USA

    Buena Park, CA
    3 days ago
  •  ...their digital and delivery operations end-to-end. We’re a team that...  ...about delivering value for customers, improving a little bit every...  ...seasoned Director of Customer Experience — an experienced operator...  ...single CX function, build and manage regional teams and their... 
    Work at office
    Local area
    Flexible hours

    Sauce

    New York, NY
    3 days ago
  •  ...economy. The Role We’re looking for a leader to own the entire customer journey — from the moment a system goes live, through the...  ...show up fast, that response is run by a small number of people operating largely by instinct and heroics. It works. We’ve kept nearly every... 

    Tutor.com

    Watertown, MA
    3 days ago
  • $85k - $100k

     ...The Director of Customer Experience & Strategy is responsible for developing and executing customer...  .... Lead strategic projects focused on operational efficiency and customer success....  ...leadership. Leverage CRM and customer management systems to enhance customer... 

    SONI

    Oklahoma City, OK
    3 days ago
  •  ...Store - ORANGE CITY, FL Deliver a customer centric shopping experience by managing and delivering effective front-end operations and expectations. Lead the omnichannel processes. Maintain store recovery standards to deliver our Brand Promises. Deliver friendly customer... 
    Local area
    Flexible hours
    Night shift
    Early shift

    Michaels Stores

    Orange City, FL
    2 days ago
  • $190k - $240k

     ...with the ambition of delivering a guest experience that rivals five‑star resorts and ultra...  ...promises are kept (or broken) in the operational details, and who can translate vision into...  ...curbside service Build cabin crew and customer‑facing service training curriculum,... 
    Flexible hours

    Keller Executive Search

    Doral, FL
    5 days ago
  •  ...We are seeking a seasoned Head of Customer Experience to lead a high-impact, embedded customer...  ...scaling the client’s CX strategy while managing a multidisciplinary team and serving as...  ...frameworks, measurement systems, and operating models Translate customer insights into... 

    OGC Global

    New York, NY
    3 days ago
  •  ...Director of Customer Experience A Role That Matters: Join Our Chick-fil-A Team in Appleton, WI...  ...on people and developing leaders. We operate with an uncompromising commitment to Integrity...  ..., or high-volume food service management. Strong ability to manage, motivate, and... 
    Hourly pay
    Local area
    Shift work

    Workstream

    Appleton, WI
    5 days ago
  • $130k - $150k

     ...Position Overview The Head of Customer Experience, MCL is responsible for leading, mentoring, and inspiring team members...  ...of fulfillment, delivery, and transportation operations. The Head of Customer Experience will manage relationships with clients and internal... 
    Contract work
    Flexible hours

    Damco Spain SL

    Los Angeles, CA
    5 days ago
  • $110k - $130k

     ...Gress is a fast-growing, Alaska-based Managed Services Provider with deep roots in Juneau...  ...to grow, we are seeking a Director of Customer Experience to lead and unify the full client...  ...Technology to align client expectations with operational execution and technical standards.... 
    Full time
    Part time
    Relocation package
    Flexible hours

    Hansen Gress Corporation

    Juneau, AK
    3 days ago
  •  ...A leading insurance agency in Nebraska is seeking a remote Director of Customer Service. The ideal candidate will lead and manage customer service operations, ensuring high standards of service while training a team to meet performance metrics. Strong communication and... 
    Remote work

    State Farm

    Lincoln, NE
    1 day ago
  • $130k

     ...Job Title Director of Customer Experience Job Purpose The Director of Customer Experience is responsible...  ...cross‑functionally to align training, operations, and brand initiatives....  ...service associates. Provide leadership, management, and direction to the Customer Experience... 
    Full time
    Work at office
    Monday to Friday
    Flexible hours
    Afternoon shift

    Goatusa

    Plainview, NY
    3 days ago