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  • Customer Experience Strategy & Operations Manager (SF)

    $210k - $250k

     ...Customer Experience Strategy & Operations Manager (SF) About Us Notion helps you build beautiful tools for your lifes work. In today's world of endless apps and tabs, Notion provides one place for teams to get everything done, seamlessly connecting docs, notes... 
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    Work at office
    Local area

    Notion, LLC

    San Francisco, CA
    3 days ago

  • Customer Experience Operations Manager (Gainsight Admin)

     ...Customer Experience Operations Manager Position at LeadVenture We are looking for a Customer Experience Operations Manager to join LeadVenture who wants to optimize the customer journey at scale. You will take your expertise in operations, SaaS tech stacks, and... 
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    Local area

    LeadVenture

    Washington DC
    3 days ago

  • Customer Experience Service Manager (Night & Weekend)

     ...A leading grocery chain is seeking a Service Manager to oversee daily operations and ensure customer satisfaction in a fast-paced environment. Responsibilities include managing staff, providing excellent customer service, resolving issues, and ensuring compliance with... 
    Suggested
    Night shift
    Weekend work

    Hy-Vee

    Indianola, IA
    1 day ago

  • Branch Sales & Customer Experience Leader (Assistant Manager)

     ...A prominent financial institution in Boston is seeking an Assistant Branch Manager to support the Branch Manager in driving growth and ensuring exceptional customer service. The candidate will train and develop staff, manage performance, and cultivate a customer-centric... 
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    Rockland Trust

    Boston, MA
    3 days ago

  • Customer Experience Manager

     ...industry. We are seeking a dynamic and self-motivated Customer Service & Experience Manager to lead and elevate our customer service teams across...  ...will take ownership of optimizing our customer service operations, enhancing processes, and developing people to deliver... 
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    Work at office

    Merola Tile Distributors of America

    Manalapan, NJ
    1 hour ago

  • Remote Customer Experience Manager: Drive Delight

     ...A financial services company is seeking a Customer Experience Manager to develop strategies for enhancing customer satisfaction. This role involves working with multiple teams, monitoring performance metrics, and training staff. The ideal candidate will have a background... 
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    Remote work

    American Income Life

    United States
    5 days ago

  • Senior Director of Customer Experience (San Francisco)

    $190k - $215k

     ...pioneered a groundbreaking new class of grid management called active grid response (AGR),...  ..., reduce outages, and ensure the grid operates efficiently. The company is backed by...  ...Description As the Sr. Director of Customer Experience, you will build, lead, and scale a... 
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    Full time

    Gridware

    San Francisco, CA
    11 days ago

  • Head of GTM/Customer Experience (San Francisco)

     ...tl;dr: Were hiring our first Customer Success Manager to help accounting firms make full use of our...  ...looking for an exceptionally driven operator who thrives at the intersection of sales...  ...fast Bonus points if you have: Experience in SaaS, enterprise software, or tax/... 
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    Full time
    Local area

    Additive AI

    San Francisco, CA
    11 days ago

  • Senior Director of Customer Experience (San Francisco)

     ...outcomes, and redefine how families experience care. Helping students and...  ...looking for a Director of Customer Experience who will lead our customer-facing operations within the Care Delivery...  ...You will lead and develop managers and teams responsible for:... 
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    Full time
    Local area
    Remote work
    Relocation
    Shift work

    Hazel Health

    San Francisco, CA
    11 days ago

  • Customer Experience Manager St Louis

    $33.65 per hour

     ...Job Title: Mgr, Customer Experience Location: US-MO-St. Louis Hourly Rate: USD $33.65...  ...Responsibilities: The Customer Experience Manager will supervise and monitor Customer...  ...) Analyze customer feedback and operational data to uncover trends, root causes of... 
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    Hourly pay
    Work at office
    Local area
    Remote work
    Shift work

    Ledgent Technology

    Saint Louis, MO
    3 days ago

  • Customer Experience Manager

    $85k

     ...Job Title: Customer Experience Manager Location: Schaumburg, IL Job Type: Full-Time | Direct Hire Pay Rate: Up to $85K DOE Overview...  ...of 5–10 employees. Oversee daily customer service operations, including order entry, order tracking, expediting, and... 
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    Full time

    Sterling Engineering

    Schaumburg, IL
    1 day ago

  • Customer Experience Manager

     ...takes pride in delivering an exceptional customer experience. You’ll lead a team of Customer Service Representatives...  ...while staying hands-on with daily operations, administrative needs, and cross-functional support. You’ll manage 6–7 direct reports and collaborate with... 
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    Work at office
    Local area
    Night shift

    PEG Staffing & Recruiting

    O Fallon, MO
    21 hours ago

  • Customer Success Operations Manager

     ...Customer Success Operations Manager Enabling safe and rewarding digital lives for genuine people, everywhere We make it our mission to ensure...  ...and address verification. With over 30 years of experience behind us our team and technology are focused on enabling... 
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    GBG Corporation

    New York, NY
    3 days ago

  • Customer Success Operations Manager

    $135k - $165k

     ...Customer Success Operations Manager Ironclad is the leading AI contracting platform that transforms agreements into assets. Contracts move faster...  ...each CSM to deliver consistent, high?quality customer experiences including standardized processes and templates for... 
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    Home office

    Ironclad Inc

    San Francisco, CA
    3 days ago

  • Retail - Customer Experiences Manager Full Time

    $17.5 - $23 per hour

     ...Store - Plainview, NY Deliver a customer centric shopping experience by managing and delivering effective front-end operations and expectations. Lead the omnichannel processes. Maintain store recovery standards to deliver our Brand Promises. Deliver friendly customer... 
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    Full time
    Part time
    Local area
    Night shift
    Early shift

    Michaels Stores

    New York, NY
    4 days ago

  • Director of Customer Experience

     ...Director of Customer Experience About Us Velocity and its portfolio of brands are the nation...  ...the surrounding area. Job Level Management Reports To Head of Sales...  ...Logistics teams, ensuring each function operates efficiently, delivers high-quality service... 
    Contract work
    Work at office
    Relocation
    Long distance

    Velocity Restorations LLC

    Cantonment, FL
    3 days ago

  • Director of Customer Experience (CX)

    $145k - $165k

     ...visionary and results-driven Director of Customer Experience (CX) to strategically own and elevate...  ...that drive product enhancement, operational efficiency, and sustainable customer loyalty...  ...Measure and Drive Loyalty: Own and manage critical relationship and operational... 
    Relocation

    Motorola Solutions

    Richardson, TX
    2 days ago

  • Director of Customer Experience

     ...UWorld has a need for a Director of Customer Experience to lead both of our dynamic Customer Care...  ...Optimization – Oversee day-to-day operations involving all customers including...  ...concerns via phone calls/emails/tickets Managing team member schedules Monitoring... 

    UWorld

    Coppell, TX
    2 days ago

  • Customer Experience Director

     ...celebrate lives. We celebrate our associates. The Director, Customer Experience is responsible for implementing and optimizing customer...  ...senior leadership to enable data-driven decision-making. ~ Manage User Interface Design: Oversee and manage design and build... 
    Local area

    Service Corporation International

    Houston, TX
    5 days ago

  • Customer Experience Director

    $120k - $130k

     ...We give businesses and their customers peace of mind by solving...  ...technology, to simplify the experience and deliver better outcomes,...  ...for overseeing the day-to-day operations of the customer service team...  ...customer support channels. The manager serves as a coach, problem... 
    Work at office
    Remote work

    ClarityPay Program Services LLC

    New York, NY
    1 day ago

  • Head of Customer Experience

     ...with one of its clients. As the Head of Customer Experience based in Chicago, this role leads the internal Customer...  ...across teams supporting executive search operations. Key Responsibilities • Manage budgets, vendors, and resource planning for the Customer... 
    Local area

    Keller Executive Search

    Chicago, IL
    4 days ago

  • FVP, Customer Experience Director

    $103k - $147.2k

     ...our commitment to placing our employees, customers, and the communities we serve at the...  ...to enhancing our customer and employees' experience. POSITION OVERVIEW: The person...  ...customer behavior across journeys Manage relationship with journey analytics partners... 
    Work at office
    Local area
    Flexible hours

    Provident Bank

    Iselin, NJ
    4 days ago

  • Head of Go-To-Market & Customer Experience (San Francisco)

    $175k - $215k

     ...Head of Go-To-Market & Customer Experience Enterprise AI | Confidential | San Francisco (On-...  ...senior 01 GoToMarket & Customer Experience operator to build and own all customerfacing...  ...individual contributor role no people management. What Youll Actually Do... 
    Full time

    Bodhi

    San Francisco, CA
    6 days ago

  • Head of Customer Experience and Operations

     ...VacationRenter is seeking a rigorous, data-driven Head of Customer Experience and Operations with a strong focus on service quality, operational...  ...operation across phone, chat, email, SMS, and reputation management, creating a scalable system that captures every interaction... 
    Full time

    Wilbur Labs

    Dallas, TX
    3 days ago

  • Director of Customer Experience and Operations

    $135k - $170k

     ...leverage technology to transform how small businesses buy and experience commercial insurance. As the Director of Customer Experience and Operations, you will play a crucial role in overseeing and managing comprehensive processes for all customer-facing policy... 
    Immediate start
    Remote work

    Pie Insurance

    Arlington, TX
    1 day ago

  • Customer Experience Operations Manager

    $129.5k - $155.4k

     ...science. ROLE OVERVIEW As the CX Operations Manager at Benchling, you'll report to the Leader...  ...Management, Optimization Services, & Customer Success leaders and teams. Your role...  ...efficiency and efficacy of our customer experience processes, systems, and tools.... 
    Work at office
    Local area
    Remote work
    Home office
    Flexible hours
    3 days per week

    Benchling

    Boston, MA
    a month ago

  • Customer Experience Operations Manager (SAN ANTONIO)

    $19 per hour

    Overview: Premium Service Operational Supervisor Job Type: Year...  ...and elevate the overall guest experience. KEY RESPONSIBILITIES...  ...team accountability. Handle customer concerns, register voids,...  ...staffing coordination, including managing call-outs and adjustments.... 
    Hourly pay
    Full time
    Part time
    All shifts
    Flexible hours
    Shift work
    Afternoon shift
    Weekday work

    Six Flags Fiesta Texas

    San Antonio, TX
    2 days ago

  • Associate Customer Experience Manager

     ...local families, neighbors, and communities. As an Associate Customer Experience Manager, you will support the business side of the relationship...  ...and maintains working relationships with customers' operational management to achieve high levels of customer satisfaction... 
    Weekly pay
    Full time
    Work experience placement
    Work at office
    Local area
    Shift work
    Day shift

    C&S Wholesale Services, LLC

    Miami, FL
    1 hour ago

  • Head of Customer Experience & Growth (San Francisco)

     ...growing technology company is seeking an experienced Head of Customer Experience to drive go-to-market strategies and enhance customer...  ...candidates will have a proven track record in customer success management and strong capabilities in sales enablement and product growth... 
    Full time

    Kaizen Stackup

    San Francisco, CA
    11 days ago

  • Club Reception and Guest Experience Manager

     ...and attention to detail in every aspect of the guest and member experience. POSITION PURPOSE: The Host / Reception Manager is responsible for overseeing all front-door and reception operations for the Club at Casa Cipriani, ensuring a seamless, controlled,... 
    All shifts
    Flexible hours
    Shift work
    Afternoon shift

    Casa Cipriani New York

    New York, NY
    5 days ago