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$135k - $167k
...Hover's Inbound Customer Experience Team Leadership Opportunity Hover's Inbound Customer Experience... ...empathy. You'll take the reins of an operation that's already thriving: a ~50-person... ...on every channel. You'll manage the day-to-day health of the outsourced...SuggestedFull timeWork at officeLocal areaFlexible hoursShift workAlmaz Capital
New York, NY2 days ago- ...we strive to deliver a best-in-class experience across the entire consumer journey. If... ...summaryTheCustomer Experience (CX) Strategy & Operations Manager is responsible for leading the... ...service delivery, and ensuring every customer interaction enhances our brand reputation...SuggestedWork experience placementWork at officeWork from homeMonday to Friday
- Hover Career Opportunity Interested in building your career at Hover? Get future opportunities sent straight to your email. HoverSuggested
- ...searching for an experienced Director of Customer Experience in Chicago, IL. As the Director of... .... This role oversees customer service operations, scheduling coordination, call center... ...service teams · Develop escalation management processes for customer concerns Scheduling...Suggested
Hueman PE Talent Solutions
Chicago, ILa month ago - Job Title:Customer Experience Account ManagerDepartment:Customer Service & Contact Center OperationsCountry... ...optimal margins by coordinating with operations, pricing, and other supporting teams•... ...the conditions and challenges the managed customer base is facing and the...SuggestedFull timeTemporary workPart timeWork experience placementWork at officeRemote workVisa sponsorshipShift work
- ...their digital and delivery operations end-to-end. We’re a team... ...about delivering value for customers, improving a little bit every... ...Director of Customer Experience — an experienced operator who... ...single CX function, build and manage regional teams and their managers...SuggestedWork at officeLocal areaFlexible hours
Sauce
Mundelein, IL8 days ago - ...Job Description Job Description Director of Customer Experience ALIYA of Homewood is seeking a dedicated and compassionate Director of Customer Experience to join our team. As a key member of our facility, you will be responsible for planning, implementing, and...SuggestedFull timeTemporary workFlexible hours
ALIYA of Homewood
Homewood, IL24 days ago $70k - $77k
...WORKPLACE SETTING: Onsite POSITION SUMMARY The Customer Experience (CX) Support Manager is a member of the CX leadership team and the connective... ...owns the processes, metrics, content and day-to-day operating relationship that keep both teams performing at a 10X...SuggestedFull timeLocal areaShift work- ...Job Description Job Description Description: Job Description Job Title: Customer Experience & Service Manager Direct Report : Director of Operations FLSA Status : Exempt Job Brief The Customer Experience & Service Manager is responsible for leading...Suggested
$136k - $184.1k
Are you passionate about improving consumer experiences on Amazon and innovating with GenAI and agentic solutions? Amazon Customer Experience and Business Trends is seeking a Sr. Product Manager to understand, evaluate, and drive improved shopping experience for Amazon...SuggestedFlexible hours$116.3k - $160k
Are you Customer obsessed and eager to propose opportunities and influence business decisions to improve the Consumer and Seller experience across our different Amazon businesses? Customer Experience... ...a Product and Customer Insights Manager, you will own and contribute to...SuggestedFlexible hours$192.3k - $243.8k
...to successful renewals and growth by proactively managing and mitigating renewal risk throughout the customer journey in alignment with sales and renewals teams... ...and that they receive a high-quality customer experience. Serving as a technology evangelist between customers...SuggestedFull timeTemporary workLocal areaFlexible hours$136k - $212.75k
The Senior RMA Customer Experience Manager will work with the key customer account team leads to ensure customers have timely case updates. The position has to decide on fulfilment priority based on Service Level Agreements and track regional buffer stock. The manager needs...SuggestedFull time- ...infrastructure systems.How you will make an Impact (Job Summary)The Customer Experience Manager is responsible for the end‑to‑end customer journey for... ...Participate in regular cross‑functional meetings (sales, operations, service, finance) to review backlog, open issues, and...SuggestedFull timeFlexible hours
$129k - $205k
Job TitleCustomer Experience ManagerJob DescriptionYour role:Leading... ...the consumer by identifying customer needs, pain points,... ...working. Balancing innovation, operational excellence, and compliance with... ...have 2+ years of experience managing consumer care communication...SuggestedFull timeWork at officeImmediate startWork visaRelocation package3 days per week$112,000 - $181,000 per day
...Series A AI-native employee management platform that runs itself payroll... ...they ever surface to a customer. Backed by $25M from Sound Ventures... ...decides what great customer experience looks like, builds the team... ...: 58 years in support operations or customer-facing leadership...$86.6k - $144.4k
Are you passionate about transforming customer experiences through data, innovation, and AI?Do you... ...the RoleAs a Customer Experience Manager, you will lead customer experience initiatives... ..., playbooks, and standard operating procedures.Identify, evaluate, and deploy...Full timeLocal areaImmediate startWork from homeWorldwideFlexible hours- ...that by empowering our people to help create success for our customers.What Makes Q2 Special?Being as passionate about our people... ...money and awareness together.SUMMARYQ2 is seeking a Customer Experience Manager who will report to the Customer Experience Team Manager, the...Full timeContract workWork experience placementWork at officeLocal areaImmediate startWork visa
- INTERNET CAFÉ GAMESCUSTOMER EXPERIENCE MANAGERTHE PERSONAre you a strategic... ..., and creating exceptional customer experiences? Do you enjoy... ...you energized by solving operational challenges and building... ...Our ideal Customer Experience Manager is: Growth-minded: Embraces...Full timeRemote workFlexible hoursShift work
- The Customer Service Operations Support team has recognized a need for end-to-end management of both functional products and service programs delivered across our customer touch... ...to ensure optimal overall customer experience through frontline delivery. This requires...Local area
- Location(s): Auburn Hills, MichiganCompany: Guardian GlassCareer Field: Customer ServiceJob Number: 191568Apply: JobGuardian Industries is looking for a Customer Experience Manager to join our team in Auburn Hills, MI! The ideal candidate will possess strong leadership...Flexible hours
- ...Description Job Description The Client Success Manager is responsible for leading and overseeing the customer support function to ensure exceptional service... ...implements strategies that enhance the overall customer experience while aligning with organizational goals....Flexible hours
- Store - HSTN-ATASCOCITA, TX Deliver a customer centric shopping experience by managing and delivering effective front-end operations and expectations. Lead the omnichannel processes. Maintain store recovery standards to deliver our Brand Promises. Deliver friendly customer...Full timePart timeLocal areaImmediate startNight shiftEarly shift
Michaels Stores
Humble, TX20 hours ago $27.5 per hour
...Customer Experience Account Manager Mueller Company (Mueller Co.), the nation's leading manufacturer of flow control devices for the water and gas... ...degree of technical competency. Must understand the operation of mechanical systems. Intermediate computer experience...Full timeTemporary workWork experience placementWork at officeLocal areaImmediate startRemote workRelocationMonday to Friday- ...Banking team is focused on managing the Affluent business and innovating... ...competitive and dynamic customer segment. It is critical that... ...and seamless customer experiences.As a Client Experience Senior... ...and policy owners, sales, and operations teams to represent the voice...
$125k - $180k
Watertown, MACustomer Experience /Full-time /On-siteThe CompanyTutor Intelligence is building... ...looking for a leader to own the entire customer journey — from the moment a system goes... ...response is run by a small number of people operating largely by instinct and heroics. It...Full time- ...and flexible funding, spend management, and savings tools to their... ...servicing, compliance, and customer service for our partners.We’... ...looking for a Head of Customer Experience to own and scale Parafin's... ...standards, service levels, and operating model for a support...Full timeWork at officeFlexible hoursShift work
- Stellantis Mopar Service, Parts & Customer Care is seeking a highly skilled Customer Experience Program Manager to lead development and execution of a dealer service improvement... ...measurable improvements in dealer service operations, Fixed First Visit (FFV), and overall...Work experience placementWork at office
- Company DescriptionProSidian is a Management and Operations Consulting Services Firm focusing on providing value to clients through tailored... ...at .Job DescriptionProSidian Seeks a Director of Customer Experience | Customer Experience [COC0029226] for Program Support on...Full timeContract workTemporary workFor contractorsWork at officeRemote workFlexible hours
- ...something special. Behind our customers - amazing companies that help... ...Enterprise Customer Experience (ECX) organization is responsible... ...its customers. The ECX Program Manager plays a critical role in advancing... ..., executable delivery plans.Operate within an enterprise Project/...Full timeWork at officeFlexible hours
