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  • $70k - $110k

     ...Customer Experience Operations Manager Location: New York, NY (On-site) Department: Customer Experience / Operations / Product Reports To: COO / Head of Operations Company Description Swish Breaks is the fastest-growing sports entertainment and live... 
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    Swish Breaks

    New York, NY
    3 days ago
  • $80k

     ...excited about good food & GOOD VIBES. WE’RE HIRING A CUSTOMER EXPERIENCE MANAGER BASED IN WASHINGTON, DC The Customer Experience (CX...  ...across all shops. This role blends hospitality, operations, service design, communication, and problem-solving — helping... 
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    Full time
    Part time
    Casual work
    Flexible hours

    Call Your Mother

    Washington DC
    6 days ago
  • $80k - $100k

     ...digitally native brand, our relationship with customers extends far beyond the product itself...  ...are seeking an experienced Customer Experience Manager to join our team on an interim basis...  ...colleagues in the digital, marketing, operations, and production departments to drive... 
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    Contract work
    Interim role

    CALPAK

    Gardena, CA
    10 days ago
  • $129.5k - $155.4k

     ...science. ROLE OVERVIEW As the CX Operations Manager at Benchling, you'll report to the Leader...  ...Management, Optimization Services, & Customer Success leaders and teams. Your role...  ...efficiency and efficacy of our customer experience processes, systems, and tools.... 
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    Work at office
    Local area
    Remote work
    Home office
    Flexible hours
    3 days per week

    Benchling

    Boston, MA
    11 days ago
  •  ...pioneered a groundbreaking new class of grid management called active grid response (AGR),...  ..., reduce outages, and ensure the grid operates efficiently. The company is backed by...  ...Description As the Sr. Director of Customer Experience, you will build, lead, and scale a... 
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    Gridware

    San Francisco, CA
    27 days ago
  •  ...fire doors and fire barrier management services in healthcare and commercial...  ...solutions that provide customers with peace of mind. LSS...  ...team! About THE CUSTOMER EXPERIENCE MANAGER – CHANNEL PARTNERs...  ...experienced customer Service and operations professional to serve as the... 
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    Temporary work

    Life Safety Services

    Louisville, KY
    12 days ago
  •  ...reliable internet connectivity to customers beyond the reach of existing...  ...people and organizations operating in locations without...  ...Enterprise Support Operations Manager, you will lead a team dedicated...  ...delivering exceptional support experiences to our most strategic... 
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    Permanent employment
    Full time
    Shift work

    Amazon Kuiper Commercial Services LLC

    Bellevue, WA
    22 days ago
  • $33.65 per hour

     ...Job Title: Mgr, Customer Experience Location: US-MO-St. Louis Hourly Rate: USD $33.65...  ...Responsibilities: The Customer Experience Manager will supervise and monitor Customer...  ...) Analyze customer feedback and operational data to uncover trends, root causes of... 
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    Hourly pay
    Work at office
    Local area
    Remote work
    Shift work

    Ledgent Technology

    Saint Louis, MO
    2 days ago
  •  ...outcomes, and redefine how families experience care. Helping students and...  ...looking for a Director of Customer Experience who will lead our customer-facing operations within the Care Delivery...  ...You will lead and develop managers and teams responsible for:... 
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    Full time
    Local area
    Remote work
    Relocation
    Shift work

    Hazel Health

    San Francisco, CA
    20 days ago
  •  ...tl;dr: Were hiring our first Customer Success Manager to help accounting firms make full use of our...  ...looking for an exceptionally driven operator who thrives at the intersection of sales...  ...fast Bonus points if you have: Experience in SaaS, enterprise software, or tax/... 
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    Full time
    Local area

    Additive AI

    San Francisco, CA
    8 days ago
  • $220k

     ...SaaS provider based in Long Island is seeking a VP of Client Experience to enhance client engagement and implement software for existing...  ...relations. Ideal candidates have extensive experience in customer success, particularly in B2B SaaS, and strong leadership skills... 
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    Full time

    Pyramid Consulting Group, LLC

    Melville, NY
    20 days ago
  • $186k

     ...design, development, build, evolution, management and scaling of our Customer Support Segmentation Platform a...  ...and support requests to drive operational efficiency, personalization, and service...  ...that optimizes segmented customer experience. Over time, this platform will... 
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    Full time
    Work at office
    Remote work

    Uber

    San Francisco, CA
    17 hours agonew
  •  ...industry. We are seeking a dynamic and self-motivated Customer Service & Experience Manager to lead and elevate our customer service teams across...  ...will take ownership of optimizing our customer service operations, enhancing processes, and developing people to deliver... 
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    Work at office

    Merola Tile Distributors of America

    Manalapan, NJ
    2 days ago
  • $150.8k

     ...Head of Customer Experience Operations What You Can Expect The Head of CX Operations is a senior leadership role, responsible for defining...  ...teams, including onboarding, success planning, QBRs, renewal management, and service delivery checkpoints. Defining and... 
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    Full time
    Work at office
    Remote work

    Zoom

    Washington DC
    6 days ago
  •  ...growing technology company is seeking an experienced Head of Customer Experience to drive go-to-market strategies and enhance customer...  ...candidates will have a proven track record in customer success management and strong capabilities in sales enablement and product growth... 
    Suggested
    Full time

    Kaizen Stackup

    San Francisco, CA
    20 days ago
  • $20 per hour

     ...we offer more than just a place to visit, we create opportunities for our guests to truly connect with iconic destinations. Our experiences include world-class attractions and distinctive lodges, all designed to highlight the unique beauty of each location. Beyond that... 

    Pursuit Collection

    Seward, AK
    9 days ago
  •  ...Job Description Pay based on experience | Third shift In this fast-paced, high...  ...Specialist, you will administer the Customer Relationship Management program that supports the company...  ...arms. The team member must be able to operate a personal computer. The team member... 
    Work at office
    Shift work
    Night shift
    Weekend work
    Early shift

    Potawatomi Casino Hotel

    Milwaukee, WI
    10 days ago
  • $70.3k - $75k

     ...event space, we create unforgettable experiences for our guests. We are...  ...detail-oriented Guest Experience Manager to lead our front-of-house operations and ensure every guest interaction...  ...Housekeeping, F&B, etc.) on exceptional customer service and hospitality skills... 
    Work at office
    Local area
    Shift work
    Afternoon shift

    Proper Hospitality

    Los Angeles, CA
    4 days ago
  • $150k - $170k

     ...tradition are the key concepts of every collection. SCOPE As the Director of Client Experience and Women’s Department Store Sales at ETRO, you will be managing the customer experience across all end consumer facing touch points to optimize customer interactions... 
    Work at office
    Local area

    Etro Fashion USA

    New York, NY
    11 days ago
  •  ...thriving online store that reaches customers nationwide. Headquartered in...  ...deliver an elevated retail experience both in-store and online....  ...ensuring smooth, efficient operations. This position requires...  ...and closing procedures, zone management, fitting room oversight, and... 
    Immediate start
    Flexible hours
    Shift work
    Night shift

    American Threads

    Orlando, FL
    7 days ago
  • $55k - $75k

     ...people-focused leader to oversee our Customer Experience team at one of the largest and most-trusted...  ..., and accountability in customer operations. Your goal? To deliver world-class customer...  ...working alongside the service team to manage key accounts, respond to customer... 

    RFID Hotel

    Tampa, FL
    6 days ago
  •  ...Description Guest Relations Manager SUMMARY The Guest Relations...  ...the management and day-to-day operations of the Guest Relations...  ...community to guarantee the guest experience is exceptional Ensuring excellent customer service is provided to guests throughout... 
    Local area
    Flexible hours
    Night shift
    Weekend work

    Montage Hotels & Resorts

    Laguna Beach, CA
    7 days ago
  •  ...of open source software and operating systems to the global enterprise...  ...innovation and IoT. Our customers include the world's leading...  ...hiring a Customer Success Team Manager to support Canonical's...  ...management and technology, experience in SaaS or software industries... 
    Work at office
    Remote work
    Work from home
    Flexible hours

    Canonical

    Las Vegas, NV
    4 days ago
  •  ...Role Overview Join Canonical as a Customer Success Team Manager . Canonical is a global open?source leader, most famously producing Ubuntu...  ...and technology, preferably with SaaS or software industry experience. Track record delivering outstanding CSM results. Commitment... 
    Remote work
    Worldwide
    Shift work

    Canonical

    Seattle, WA
    4 days ago
  •  ...of open source software and operating systems to the global enterprise...  ...innovation and IoT. Our customers include the world's leading...  ...Customer Success - Team Manager To support Canonical's growth...  ...enhance the overall customer experience. Your key responsibility is... 
    Work at office
    Local area
    Remote work
    Work from home
    Worldwide
    Flexible hours

    Canonical

    Anchorage, AK
    1 day ago
  •  ...Accenture Song Customer Service Expert Accenture Song accelerates...  ...: growth, product and experience design; technology and experience...  ...expertise, we help our clients operate at the speed of life through...  ...transform their customer service. Manage and coach junior team members... 
    Work at office

    Missouri Staffing

    Saint Louis, MO
    4 days ago
  •  ...A leading tech firm is seeking a Customer Success Team Manager to strategically lead a global team. You will enhance customer engagement and resolve...  ...The ideal candidate has a passion for customer success, experience in the SaaS industry, and a strong academic background.... 
    Remote work

    Canonical

    Seattle, WA
    3 days ago
  •  ...Customer Success Team Manager Tradebe is a group of industrial businesses with the commitment of creating...  ...a team of Customer Success and Experience professionals. Train and onboard...  ...and best practices. Ensure team operates at peak efficiency through coaching... 
    Work at office
    Flexible hours

    Tradebe

    Merrillville, IN
    1 day ago
  •  ...understand their needs and deliver tailored benefits solutions. • Customer Success: Serve as the main point of contact for assigned...  ...associations - ensuring their questions are answered and their experience exceeds expectations during our live zoom meetings. • Team Leadership... 
    Remote job
    Full time

    McQuade Organization

    Laredo, TX
    4 days ago
  •  ...recommendations that meet each family's needs ◾Build and manage your own client portfolio with guidance from experienced...  ...communicator with an interest in finance, education, or social impact ◾Experience in leadership, customer service, or peer mentoring is a plus... 
    Full time

    Globe Life: Moore Organizations

    Chandler, AZ
    23 hours ago