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$80 - $85 per hour
...further your career and grow? Do you have experience in program management, operations, customer experience, or management consulting ?... ...'s what you'd do: As the Director, Customer Experience (CX) Operations, you will be responsible for establishing, scaling,...SuggestedContract workRemote workWorldwideAleron
Boston, MA14 hours ago- ...Experience to join our team! This role will lead enterprise-wide CX strategy, systems, and culture that shape how customers feel... ...emerging trends in customer behavior and expectations. ~ Manage response protocols and Service Level Agreements (SLAs) and create...SuggestedWork at office
WoodmenLife
Omaha, NE2 days ago - ...The Development Project Manager (MEP/Cx Data Center Construction) is primarily responsible for leading and managing the design, preconstruction and construction activities on a given project(s). The Project Manager (Data Center Construction) will interact on a daily basis...SuggestedFor contractorsWork at officeFlexible hours
QTS
New Albany, OH4 days ago - ...The Development Project Manager (MEP/ Cx Data Center Construction) is primarily responsible for leading and managing the design, preconstruction and construction activities on a given project(s). The Project Manager (Data Center Construction) will in Project Manager,...Suggested
Quality Technology
New Albany, OH14 hours ago - ...A leading data center company is seeking a Development Project Manager to oversee MEP and CX Data Center Construction in New Albany, OH. This role requires managing budgets, communicating with stakeholders, and leading multiple construction projects with precision. The...Suggested
QTS Realty Trust , Inc.
New Albany, OH14 hours ago $168.75k - $253.13k
...A leading data governance platform is seeking a Director of CX Sales to lead their go-to-market strategy for customer experience offerings in North America. The ideal candidate will have over 8 years of experience in SaaS sales, exceptional leadership skills, and a strong...SuggestedPart timeWork at office3 days per weekOnetrust
Atlanta, GA7 hours agonew$100k - $120k
...Senior Manager, CX Strategic Programs - Remote Eligible Build and scale CX strategic programs and AI-driven initiatives across Rent the Runway Location: Brooklyn, New York, United States Compensation: $100,000 - 120,000 USD / year Job Tags: Operations About...SuggestedFull timeWork at officeLocal areaRemote workFlexible hoursStartops
New York, NY4 days ago- ...A dynamic tech company is seeking a General Manager to establish and lead local operations in the United States. Responsibilities include overseeing all corporate functions, building a high-performing team, and driving business development with enterprise clients. The...SuggestedPart timeLocal area
Wonderful Ltd.
Poland, NY7 hours agonew - ...A leading financial services company is seeking a Product Design Director to lead the Travel Verticals team. This role involves managing a talented design team, defining design strategies that enhance customer experiences, and driving innovative solutions. The ideal candidate...SuggestedFull time
Capital One Financial Corporation
McLean, VA6 days ago - ...A logistics and consulting company seeks a Customer Service Manager to lead the customer service team in Chino, California. The role includes managing inquiries, overseeing daily operations, and ensuring high-quality responses. Candidates should possess a Bachelor's degree...SuggestedFull time
GOFO
Chino, CA1 day ago - ...McLean, Virginia is seeking a Product Design Director to lead their Travel Verticals team. This role involves driving design strategy, managing cross-functional teams, and enhancing user experiences across travel products. Candidates must have extensive experience in...SuggestedFull time
Capital One National Association
McLean, VA6 days ago $150k
...where your impact truly matters! As the Director of Operations - CX, you will be at the forefront of driving excellence in our... ...aspects of our CX solutions, from crafting innovative strategies to managing day-to-day operations across multiple channels. Leading a...SuggestedTemporary workDATAMARK (Texas)
El Paso, TX4 days ago- ...A leading SaaS company is seeking a skilled professional to manage client relationships and drive program success. This role involves designing strategic roadmaps, consulting on best practices, and leveraging technology to enhance customer experience. The ideal candidate...SuggestedPart time
Medallia
Mc Lean, VA7 hours agonew - A leading AI-driven contact center is seeking a Vice President of Product Marketing to craft compelling narratives and lead market strategies. The ideal candidate will have over 10 years of B2B SaaS experience, deep expertise in customer experience, and a strong track ...SuggestedRemote work
Crescendo
San Francisco, CA1 day ago $112k - $158k
...Overview Medallia is the pioneer and market leader in Experience Management. Our award-winning SaaS platform, Medallia Experience Cloud,... ...Belong Here. At Medallia, we hire the whole person. Medallia CX Advisors (CXAs) partner with our clients and internal Medallia...SuggestedTemporary workPart timeWork experience placementLocal areaMedallia
Mc Lean, VA7 hours agonew- A reputable healthcare service provider in Decatur, IL, is seeking a Customer Care Supervisor to lead the call center operations. The successful candidate will supervise a team of service representatives, ensure high-quality customer experiences, and optimize departmental...
Consociate
Decatur, IL1 day ago $230k - $260k
...rapid growth as support volume rose by 6x last year alone. Within CX, Seller-Provided Support (SPS) is the top priority: it builds... ...~8+ years in product or platform engineering, with 3+ years managing teams (6-12 engineers). ~ Product development leadership: Proven...Full timeWork at officeLocal areaRemote workWork from homeHome officeFlexible hoursWhatnot
San Francisco, CA2 days ago- ...to enhance customer retention and lifetime value. The successful candidate will lead cross-functional teams and leverage enterprise CX technology to optimize the customer journey. A minimum of 15 years in Customer Success Operations is required, along with a strong track...Full timeRemote work
Zoom
San Jose, CA4 days ago $150.8k - $329.9k
...ideal candidate has over 15 years of experience, including a minimum of 5 years in senior leadership, and is adept in using enterprise CX technology. Responsibilities include developing frameworks for customer health, leading cross-functional partnerships, and creating...Full timeRemote workZoom
Washington DC3 days ago- A leading solar energy company is seeking a Director of Customer Service in San Francisco, CA. This role involves leading customer support operations for solar products, focusing on Tier 1 and Tier 2 support. Candidates should have 812 years of experience in customer service...Full time
Qcells North America
San Francisco, CA6 days ago $165k - $220k
...where we help individuals and employers navigate healthcare costs, manage compliance, and unlock financial wellness. What You'll Do... ...experiences across segments. Partner with product, growth, and CX teams to shape roadmap strategy and ensure tight feedback loops between...Full timeRemote workFlexible hoursWEX
Seattle, WA6 days ago$100k - $120k
...A fashion technology company is seeking a Sr. Manager for CX Strategic Programs in New York. This role will be responsible for developing and managing customer support initiatives that align with the company's objectives. Candidates should have strong analytical skills...Full timeRent The Runway
New York, NY4 days ago$150k - $180k
...Business Operations Manager, Customer Experience GlossGenius is building an ecosystem enabling entrepreneurs to succeed. We empower... ...vision and accelerating the efficiency and scalability of the entire CX function. You will work hand-in-hand with CX leadership to drive...Work at officeHome officeFlexible hours3 days per weekGlossGenius
New York, NY3 days ago- ...Partner cross-functionally with Product, Engineering, Growth, and CX to validate new use cases, influence roadmap priorities, and... ...and roles evolve rapidly ~ Excellent communication and project management skills; able to translate between technical and business stakeholders...Flexible hours
AirOps
New York, NY4 days ago $125.83k - $221.28k
...enterprise-level programs that shape the future of customer experience. How you'll make an impact Strategic Execution : Manage and implement CX strategies that align with FHLBank Chicago's objectives, delivering measurable improvements in member satisfaction and...Work experience placementWork at officeFlexible hoursThe Federal Home Loan Bank of Chicago
Chicago, IL1 day ago- ...experienced based enterprise, functional and business segment objectives, align work and resources. Champion responsibility-based management to enable leaders to build high performing, diverse and inclusive teams. Lead leader and associate development and career pathing...Temporary workPart timeFlexible hours
Edward Jones
Tacoma, WA15 hours ago $99k - $173.25k
...expenses, benefits, and computers. For the first time ever, you can manage and automate every part of the employee lifecycle in a single... ...Business Partner and Team Player: Act as a business partner for CX & Sales Leadership. You will be a strategic thought partner and responsible...Part timeWork experience placementWork at office3 days per weekRippling
San Francisco, CA15 hours ago$92.8k
...you. About the Role: We're looking for a high-impact BDR Manager to lead and scale a team of outbound sales developers focused on... ...class cadences, and partnering with Sales, Marketing, ABM, FMM, and CX to ensure our outbound efforts are focused, intentional, and...Work at officeRemote workZoom Corporation
Denver, CO2 days ago- ...General Manager - Business Development || Travel & Hospitality Direct message the job poster from IGT Solutions We launched in 1998... ...emerging technology trends (e.g., cloud, AI/ML, digital platforms, CX solutions). Ability to manage large, complex deals and navigate...Full timeContract work
IGT Solutions
Seattle, WA6 days ago $253.9k - $298.7k
...fully supported. Team - We’re looking for a Senior Engineering Manager to lead our Customer Engagement & Experience (CEE) Platforms... ...seamless customer and agent experiences. Partner with Product and CX to use metrics, customer feedback, and voice-of-customer...Full timeLocal areaWorldwideFlexible hoursCoinbase
Concord, NH3 days ago
