Get new jobs by email
- ...Innovation Courage to do what's right Consistently deliver exceptional results Position Overview We are seeking a CX Business Analyst to turn customer, operational, and financial data into clear insights, practical recommendations, and measurable business outcomes...SuggestedWork at officeLocal areaWork from homeNight shift
Culligan Quench
King of Prussia, PA20 days ago - Aretum is seeking a CX Qualtrics Analyst to research stakeholder needs and translate insights into improvements for products and services. This role supports a federal contracting environment with required compliance and data handling practices. You'll design surveys,...SuggestedRemote job
- ...MANTECH seeks a motivated, career and customer-oriented OPERATIONS RESEARCH SYSTEMS ANALYST (ORSA) to join our team in QUANTICO, VA This role supports the execution of complex wargaming events, leveraging analytical methodologies to assess future force capabilities...Suggested
MANTECH
Quantico, VA13 hours ago $68k - $78k
...the U.S., Canada, and India. Job Description As a Vertafore QA Analyst II, you will be instrumental in Vertafore’s ongoing success within... ...law. The Professional Services (PS) and Customer Success (CX) bonus plans are a quarterly monetary bonus plan based upon individual...SuggestedContract workTemporary workWork at officeWork from homeFlexible hoursVertafore
Denver, CO3 days ago$111.16k - $168.42k
...data infrastructure to support both. We are hiring a Business Intelligence Analyst to own the data layer that makes this work. You will build the pipelines, models, and dashboards that make CX data trustworthy and self-serve, then use that foundation to answer causal...SuggestedRemote jobFull timeWork at officeLocal area2 days per week3 days per week- ...Job Description Job Description Medicaid Business / QA Analyst ~7–12+ Month Contract | Remote | No ThirdParty Firms | Medicaid SME Required ~ Candidates with previous State Medicaid program experience will be given strong consideration. ~ Drug screen and background...SuggestedContract workRemote work
MSR Technology Group
Springfield, IL28 days ago - A growing system integrator is seeking a Customer Experience Analyst in Austin, TX, to enhance client operations through data analysis and insights. Candidates must be fluent in French or German and possess strong analytical, communication, and presentation skills. The...Suggested
$89k - $119k
...and payments domain, and partner cross-functionally with Finance, CX, and various Enterprise Information Systems teams to strengthen... ...order-to-cash stack, reviewing and coordinating work with other analysts to ensure consistency and quality. What You'll Bring ~3+...SuggestedWork at officeSimpliSafe
Boston, MAa month ago- ...Job Description Job Description The Senior Business System Analyst – Product Owner is a leader accountable for the overall health of... ...problems, publishing progress reports, and advocating action against CX metrics (CSAT, NPS, FCR, time-to-resolution) and platform...SuggestedWork at office
Hotwire Communications
Fort Lauderdale, FL13 days ago - ...define comprehensive process and system strategies that provide flexibility and are scalable as well as sustainable Contribute to CX strategies by providing comprehensive capability development analysis and solution development roadmaps to implement goals defined by...Suggested
SGS Consulting
Remotemore than 2 months ago $75k - $82k
...Description Job Description Description: Reporting to the Vice President, Customer Experience, the Customer Experience (CX) Business Systems Analyst is an individual contributor and the primary operational systems and analytics partner for the Customer Experience...SuggestedWork at officeLocal areaRemote workWind River Environmental LLC
Marlborough, MAa month ago- ...point of contact; run workshops and status reviewsRequired:- Bachelor's degree; 7+ years BA experience; 3+ years leading enterprise/CX transformation programs- Hands-on with AI-enabled customer engagement solutions- API/middleware integration requirements experience-...SuggestedRemote work
Virtusa
New York, NY2 days ago - ...to integrate data-driven recommendations into business decisions and improve customer experience. ~Define and track KPIs to measure CX initiative effectiveness and stay current with advanced analytics tools and methodologies. ~Master’s degree in Computer Science,...Suggested
SGS Consulting
Remotemore than 2 months ago - ...Certification in data science or related field (e.g., Certified Data Scientist) Education/Experience: Background and knowledge of CX and VoC space. Experience with machine learning concepts and experience working with machine learning libraries and frameworks (e....Suggested
SGS Consulting
Remotemore than 2 months ago - Credera Deutschland GmbH in Addison, Texas, is seeking a Marketing Solutions Consultant Analyst to help clients solve growth and customer experience challenges by blending strategy, data insights, and emerging tech. In this role you will conduct research, analyze data,...SuggestedRelocation
- ...person status as defined by 8 U.S.C. 1324b(a)(3). Please review the job details below. Vantor is currently seeking a Big Data Analyst to join our team. This role will be performed in our Vantor facility located in Herndon, Virginia and the customer site in...
Vantor
Herndon, VA1 day ago $150k - $180k
...Product Expertise: Deep technical understanding of Research (Qualitative and Quantitative), UX Design, or Customer Experience (CX) principles and methodologies. Communication: Exceptional presentation, communication, and interpersonal skills, with the ability...Flexible hoursMarvin
Oakland, CA4 days ago$75k - $90k
...leader in insurance technology, is searching for a Business Insights Analyst to join our Business Operations organization. You will define... ...and product usage systems, and marketing platforms to give CX leaders a single view of the customer. You will partner with FP&...Work experience placementWork at officeRemote workWorldwideFlexible hoursApplied Systems
Chicago, IL2 days ago- The Technical Quality Analyst II will be responsible for participating in the development and improvement of call monitoring formats and quality standards for Rheem NA CX, including 3rd party vendors; performing call monitoring and review of customer interactions; and...Work at officeRemote workWorldwideMonday to Thursday
Rheem Manufacturing Company
Montgomery, AL3 days ago - ...Quality Assurance Analyst To be responsible for the quality, technical feasibility, and reliability of software and systems that are utilized by internal and external customers. To provide quality assurance expertise and direction on the functionality and usability...Work at office
Michigan Farm Bureau
Lansing, MI3 days ago - Job-ID29295404Reference26-25733In this contingent resource assignment, you may: Consult on complex initiatives with broad impact and large-scale planning for Systems Quality Assurance. Review and analyze complex multi-faceted, larger scale or longer-term Systems Quality...
Mindlance
Charlotte, NC2 days ago - We are looking for an energetic and experienced Business Systems Analyst with 3-4 years of experience to join the CX Systems team. The ideal candidate will have a systems background, a passion for quality and customer service, and enjoys working in a dynamic, fast paced...Flexible hours
- ...Business Systems Analyst Location: Onsite Columbus or Akron Ohio Duration: Contract through end of year We are seeking a highly... .... The ideal candidate brings deep knowledge of Genesys Cloud CX, experience within the banking industry, and strong Agile delivery...Contract work
- Business Systems Analyst III Location: Stamford, Connecticut (Hybrid) Role Overview This role involves the review, analysis, and evaluation... ...Digital IVR & IVA platforms. Technical Skills: Proficiency in CX journey analysis, gap assessment, and business requirements...
- ...Quality Assurance and Automation Analyst To be responsible for the quality, technical feasibility, and reliability of software and systems that are utilized by internal and external customers. To provide quality assurance expertise and direction on the functionality...Work at office
Michigan Farm Bureau
Lansing, MI4 days ago - ...operational activities while maintaining accuracy. Experience with ERP/CRM systems and business applications such as Oracle EBS, ERP/SCM, CX, Cloud Fusion, Siebel, SAP, or similar platforms. Preferred Qualifications Experience in technology, enterprise hardware/services,...Contract work
$55k - $70k
...Sales Operations Analyst Triumvirate Environmental, one of the largest environmental services firms in North America, is seeking a Sales... ...visibility into performance metrics. CRM & Systems Support: Use Oracle CX and other sales systems to pull, validate, and reconcile...Work at officeRelocationVisa sponsorshipTriumvirate Environmental
Somerville, MA4 days ago- Full-Scope OB/GYN | NO NIGHT CALL | Community-Based Teaching Role Lakeland Regional Health is seeking a Board-Certified/Board-Eligible OB/GYN to join our growing women's health team as Core Faculty & Research Advisor . This position offers the opportunity to practice...Summer workNight shift
Lakeland Regional Health
Lakeland, FL3 days ago - Job Description Job Description Description: At CSpring, we believe in the power of people and data to drive real-world impact. We’re a purpose-driven consulting firm that helps organizations solve complex problems, gain insights, and achieve measurable results. Our...
CSpring
Springfield, IL5 days ago - ...extend across multiple countries. We deliver Customer Experience (CX), Business Process Outsourcing (BPO), and Anything-as-a-Service... ..., industry-leading organization. We are seeking a Quality Analyst Lead to join our team. The Quality Analyst Lead plays a critical...Full timeContract workTemporary workCasual workWork at officeLocal areaRemote work
MCI Careers
Wichita, KS4 days ago
