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- A consulting firm is seeking an experienced Enterprise Business Analyst for a hybrid role based in Bridgewater, NJ. You will collaborate with Marketing, IT, Product, and CX teams to lead workshops, gather and document requirements, and facilitate User Acceptance Testing...SuggestedRemote workMonday to Friday
- Capgemini is seeking an AEM Solution Designer/Business Analyst in Berwyn, Illinois. In this role, you will gather business requirements,... ...Agile methodologies. This position offers an engaging environment to develop your skills in CX technologies. #J-18808-Ljbffr CapgeminiSuggested
$34.65 - $40.6 per hour
...Financial Services Analyst 2 CX Davis, CA, Job ID 82479 University of California Agriculture and Natural Resources Job Description The analyst will be part of several teams supporting the units within ANR. The position requires detailed knowledge and understanding...SuggestedPermanent employmentFull timeContract workTemporary workCasual workSecond jobWork at officeLocal areaFlexible hoursUniversity of California Agriculture and Natural Resources
Davis, CA7 days ago- Tech Mirrors is seeking a Business System Analyst for a long-term contract in Atlanta, GA. The role involves collaborating with business partners to translate their needs into IT requirements and managing the product backlog efficiently. Key responsibilities include overseeing...SuggestedLong term contract
$141k - $229k
About This Role We’re seeking a Principal Analyst inspired by the future of customer experience (CX) transformations and the executives who lead them. In this role, you’ll examine how senior CX leaders build and operate cutting‑edge CX programs and drive enterprise‑wide...SuggestedTemporary workFor contractors$141k - $229k
Forrester Research, Inc. is seeking a Principal Analyst in Cambridge, MA, to lead visionary customer experience research. You’ll guide executives... ...and leadership. The ideal candidate will have over 10 years of CX experience, a strong presence in the industry, and a...Suggested- ...Customer Experience (CX) Program Analyst (Senior Executive Analyst) The City of San Jose is an equal opportunity employer. Applicants for all job openings will be considered without regard to age, race, color, religion, sex, national origin, sexual orientation, disability...SuggestedWork at officeLocal area
- CubeSmart is seeking a Business Analyst for their IT, Digital Customer Experience team. This hybrid role involves collaborating with the Sr. Program Manager on various digital platforms. Responsibilities include refining product roadmaps, facilitating requirement gatherings...Suggested
- A leading enterprise software company in New York is hiring a Business Analyst to support the CCaaS platform implementation. The ideal candidate must have 2+ years of experience and strong analytical and communication skills. This role involves collaborating with stakeholders...Suggested
$118.2k - $160k
...linear TV to streaming via connected devices, and Prime Video is a rising player in this space. Prime Video is looking for a Business Analyst III to support Prime Video Advertising and to help translate advertising performance into actionable results. The ideal candidate...SuggestedFlexible hoursShift work- ...A consulting firm is seeking a Business Process/Operational Analyst to lead analytics projects aimed at improving customer satisfaction. Candidates should have a strong background in operational analytics, process improvements, and data visualization. This role offers...SuggestedRemote work
MILLENNIUMSOFT
San Antonio, TX3 days ago - Insight Global is seeking a Business Analyst to join a Customer Experience team in Oklahoma City. This role requires gathering requirements, enhancing digital platforms, and ensuring alignment of business goals with technology solutions. The ideal candidate will have 4-...SuggestedRemote jobContract workLocal area
- Veradigm® is seeking a proactive Business Analyst with deep Salesforce expertise. The role involves leading requirements for Salesforce initiatives and refining user stories to enhance customer experience through effective collaboration with various stakeholders. The ideal...SuggestedRemote job
- ...QA Analyst At Broadvoice, we believe that exceptional customer experience is the cornerstone of business success. Our AI-powered contact... ..., and swiftly resolve issues. Our holistic approach to CX sets us apart in the market. We don't just provide software. We...SuggestedRemote work
Broadvoice
United States3 days ago - ...The Quality Assurance Analyst (QA) is responsible for monitoring the performance quality of our call center associates who deal with our... ...strong understanding of the contact center environment and the role CX & Quality Assurance Working knowledge of Call Center concepts,...SuggestedWork at officeLocal areaRemote work
Hotwire Communications
Fort Lauderdale, FL4 days ago - Philips is seeking a Customer Experience Analyst in Nashville, TN who will transform healthcare customer data into actionable intelligence. The role involves collaborating with various teams to implement AI-based analytics, creating dashboards, and presenting findings to...
- Comfrt is looking for an Operations & Logistics Data Analyst to build and maintain critical reporting infrastructures that drive decision-making across its operations. This role requires strong proficiency in SQL and BI tools, along with 3-5+ years of analytics experience...
- A growing system integrator is seeking a Customer Experience Analyst in Austin, TX, to enhance client operations through data analysis and insights. Candidates must be fluent in French or German and possess strong analytical, communication, and presentation skills. The...
- JPMorgan Chase is looking for a Business Analyst in Customer Experience Insights. This role focuses on analyzing customer complaints, producing insightful reports, and driving improvements in customer outcomes. You will collaborate across teams to translate business questions...
- The Vanguard Group is looking for a Senior Analyst for USDI Analytics to support the Client Experience Transformation Office. This role requires strong analytical skills and business acumen to deliver insights that influence enterprise decisions and improve client outcomes...Work at office
$75.2k - $135.7k
T-Mobile in Bellevue seeks an Analyst to support continuous improvement initiatives by analyzing operational data and generating actionable recommendations. This role involves dissecting complex business problems, leading projects, and enhancing customer experience while...- Genuine Parts Company seeks a BPI Analyst in Atlanta, Georgia, to enhance customer experiences by identifying inefficiencies across sales, support, onboarding, and service delivery functions The ideal candidate will possess an analytical mindset combined with strong problem...
- A leading healthcare consulting firm is looking for a Business Process Analyst in San Antonio, TX. This role includes analyzing customer feedback data, driving strategic initiatives, and implementing process improvements. Candidates should possess a Bachelor's degree, five...Full timeContract work
$64k - $160.2k
...Business Analyst At Accenture Federal Services, nothing matters more than helping the US federal government make the nation stronger... ...tools such as Visio/Lucidchart, Power BI/Tableau, or Medallia (for CX programs) Eligibility Requirements: U.S. citizenship...Live inWork at officeLocal area- ...We are looking for an energetic and experienced Business Systems Analyst with 3-4 years of experience to join the CX Systems team. The ideal candidate will have a systems background, a passion for quality and customer service, and enjoys working in a dynamic, fast paced...Flexible hours
3B Staffing LLC
Atlanta, GA1 day ago - ...We are seeking a talented and experienced Business Systems Analyst to join our team. The ideal candidate will be responsible for... ...effective tech/vendor/solution scouting and assessment. Engage in CX/EX management with experience or a base level understanding....H1bLocal area
ShiftCode Analytics
Waukegan, IL2 days ago $112.1k - $186.8k
The Business Project Senior Advisor plays a critical role on The Cigna Group’s CX Activation team, shaping how our enterprise understands, discusses, and acts on customer experience. This is a high‑impact, individual contributor role for a strategic thinker who thrives...Local areaRemote workWork from home- Job Description: Own the end-to-end CX narrative for ELT and Board updates, defining what the story must accomplish and ensuring materials are decision-ready, credible, and clear. Translate complex data, signals, risks, and progress into a unified CX storyline with clear...
$42 per hour
Kforce is immediately seeking an experienced CX Insights Data Analyst in support of our enterprise telecommunications and mass media client based in Stamford, CT. Summary: We're seeking a data driven, customer obsessed CX Insights Analyst to join our CX journey & design...Contract workImmediate start- ...wins. ABOUT THE POSITION The Senior Workforce Management Analyst serves as a senior-level operational and analytical resource... ...center environment. 2. Experience working with Genesys Cloud CX workforce management software and systems. 3. Proven ability to...Full timeTemporary workWork at officeLocal areaShift work
Local Government Federal Credit Union
Raleigh, NC21 hours ago
