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- Wind River Environmental LLC seeks a CX Business Systems Analyst who serves as the primary operational systems and analytics partner for the Customer Experience organization. The role supports Customer Service, Dispatch, Inside Sales, and Key Accounts by improving KPI reporting...SuggestedRemote job
- ...ABOUT THE POSITION The Senior Workforce Management Analyst serves as a senior-level operational and analytical resource supporting... ...center environment. 2. Experience working with Genesys Cloud CX workforce management software and systems. 3. Proven ability to...SuggestedFull timeTemporary workWork at officeLocal areaShift work
Local Government Federal Credit Union
Raleigh, NC18 hours ago - ...you’re like us, we can offer you the ultimate career opportunity that will light a fire within you. Senior Information Security Analyst So, what’s the role all about? The Information Security Analyst is primarily responsible for ensuring compliance with information...SuggestedFull time
Nice Inc.
Remote18 hours ago $105k - $120k
...creating a culture where collaboration, inclusion, and professional growth are at the forefront. Job Summary Aretum is seeking a CX Research Analyst that conducts research and analysis to understand stakeholder needs, experiences, and opportunities for improvement. This...SuggestedContract workTemporary workLocal areaRemote work$100k - $115k
Join to apply for the CX Research and Evaluation Analyst role at Bixal 2 weeks ago Be among the first 25 applicants Join to apply for the CX Research and Evaluation Analyst role at Bixal Get AI-powered advice on this job and more exclusive features. Important Notice For...SuggestedFull timeContract workTemporary workLocal areaRemote workWork from homeWeekend work- Darktrace's CX Operations team seeks a Senior Customer Experience Operations Analyst to build and own CX metrics dashboards that cover Professional Services, Customer Success, Analyst Services, and Support. You will work hands-on to map data from Salesforce, Gong, and...Suggested
- A consulting firm is seeking an experienced Enterprise Business Analyst for a hybrid role based in Bridgewater, NJ. You will collaborate with Marketing, IT, Product, and CX teams to lead workshops, gather and document requirements, and facilitate User Acceptance Testing...SuggestedRemote workMonday to Friday
$141k - $229k
...drive to be bold at work. Join us and build an extraordinary future.About This Role:We’re seeking a Principal Analyst inspired by the future of customer experience (CX) transformations and the executives who lead them. In this role, you’ll examine how senior CX leaders...SuggestedTemporary workFor contractorsRemote work- Aretum is seeking a CX Research Analyst to conduct research and analysis on stakeholder needs and experiences, translating insights into actionable recommendations for products and services. The role involves customer experience methods, strategic communications, and stakeholder...SuggestedRemote job
- NRG Energy is seeking a Senior Analyst to develop action-oriented insights that boost market share and improve customer experiences across... ...will draft insights from diverse data sources to support the CX & Insights function for NRG Consumer Energy and related brands,...Suggested
- Aretum seeks a CX Research Analyst to conduct research and analysis to understand stakeholder needs, experiences, and opportunities for improvement. This role uses customer experience methods, strategic communications, and stakeholder engagement to translate insights into...SuggestedRemote job
- NRG Energy is seeking a Senior Analyst in Customer Experience & Insights to develop action-oriented insights across our brands. The role collaborates with CX and market insights leads to surface actionable information and deliver customer-centric experiences aligned with...Suggested
$118.2k - $160k
...linear TV to streaming via connected devices, and Prime Video is a rising player in this space.Prime Video is looking for a Business Analyst III to support Prime Video Advertising and to help us translate advertising performance into actionable results. The ideal...SuggestedFlexible hoursShift work- VITRONIC Machine Vision is seeking a Quality Assurance (QA) Analyst to monitor, evaluate, and improve customer interactions and back-office processes. You will analyze event processing and call center data to ensure compliance and service excellence, reporting KPIs to leadership...Suggested
- The Judge Group is seeking an experienced IT Customer Experience (CX) Specialist on a long-term contracting basis. This hybrid role requires three days per week on the Northwest side of Dallas and offers exposure to enterprise IT service management and CX programs. You...SuggestedLong term contractContract work3 days per week
$141k - $229k
Forrester Research, Inc. is seeking a Principal Analyst in Cambridge, MA, to lead visionary customer experience research. You’ll guide executives... ...and leadership. The ideal candidate will have over 10 years of CX experience, a strong presence in the industry, and a...$141k - $229k
...success is driven by curiosity, courage and customer obsession. About This Role We’re seeking a Principal Analyst inspired by the future of customer experience (CX) transformations and the executives who lead them. In this role, you’ll examine how senior CX leaders...Temporary workFor contractors- Wind River Environmental LLC is seeking a Customer Experience Business Systems Analyst to partner with CX leaders, IT, and finance to improve KPI reporting and optimize CX platforms. You will translate business needs into system requirements, support workforce forecasts...Remote job
- Wind River Environmental, LLC in Marlborough, MA is seeking a Customer Experience (CX) Business Systems Analyst who will partner with CX leaders to optimize KPI reporting, analytics, and platform administration. This role supports Customer Service, Dispatch, Inside Sales...
- Overview We are seeking an experienced IT Customer Experience (CX) Specialist This is a long term contract to start that is hybrid 3 days per week on the Northwest side of Dallas Key Responsibilities Lead end-to-end CX strategy initiatives using human-centered design (...Long term contract3 days per week
- Medallia, Inc. is seeking an MSAT Analyst/Senior Analyst to apply statistical methodologies to real-world challenges. This role involves analyzing both structured and unstructured datasets to generate insights that improve business performance. The ideal candidate will...
- Veradigm® is seeking a proactive Business Analyst with deep Salesforce expertise. The role involves leading requirements for Salesforce initiatives and refining user stories to enhance customer experience through effective collaboration with various stakeholders. The ideal...Remote job
- Collaborating with Leaders in Product Management, UX Design, and Engineering, to define the long‑term vision and strategy for user experience research for the segment, aligning it with business objectives and goals. Provide close partnership for senior business stakeholders...
- A growing system integrator is seeking a Customer Experience Analyst in Austin, TX, to enhance client operations through data analysis and insights. Candidates must be fluent in French or German and possess strong analytical, communication, and presentation skills. The...
- ogcglobal is looking for a Market Research & Insights Analyst to join their team in New York. This full-time position offers opportunities to collaborate on various market research activities and engage directly with Fortune 500 clients. The role demands strong analytical...Full timeWork at office3 days per week
$95k - $110k
Kentro in Woodlawn, MD is seeking a Technical Business Analyst to support the Social Security Administration. The TBA analyzes business processes, gathers and documents requirements, and collaborates with IT and business stakeholders to implement technology solutions that...- ...We are looking for an energetic and experienced Business Systems Analyst with 3-4 years of experience to join the CX Systems team. The ideal candidate will have a systems background, a passion for quality and customer service, and enjoys working in a dynamic, fast paced...Flexible hours
3B Staffing LLC
Atlanta, GA18 hours ago $50 - $70 per hour
...Transfer Filters Careers Added May 29, 2026 Business Systems Analyst - Conversational AI/IVR/IVA (46113) Stanford, CT | Contract... ...BA / Product Analyst on Digital IVR & IVA platforms CX journey analysis, gap assessment, and business requirements definition...Hourly payPermanent employmentContract workInternshipLevi Ray & Shoup Inc
Stamford, CT2 days ago- ...Description Summary: The Epic Quality Assurance Analyst is responsible for applying Quality Assurance/Release Management concepts to test application changes, updates, and enhancements. This position will interact with Clinical, Revenue Cycle and Technical Leaders...Full timeMonday to Friday
Christus Health
Tyler, TX18 hours ago $85k - $108k
...offices in Denver, Leeds and Dublin. Overview As an Operations Data Analyst at Fanatics Betting & Gaming, you are on the front lines of how... ...and own the data pipelines, reporting, and analytical work that CX, Fraud, Payments, WFM, and VIP leaders rely on to make decisions...Full timeSeasonal workShift workFanatics
Denver, CO3 days ago
