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- ...Advanced Call Center Technologies Job Description Quality Analyst Reports To:Manager, Training & Quality Department:Training FLSA: Non-Exempt Prepared By:Human Resources Position Summary Under the general direction of the Director of Training & Quality, facilitates company...SuggestedContract workLocal area
$300.89k
...date with industry standards and best practices. In some cases, may be involved in monitoring customer interactions (e.g., call center quality analysis). ~********************** ~ ~ Designing and implementing tests (manual and automated) to verify product...SuggestedRemote work- ...Overview The Call Center Quality Analyst will require onsite presence at our facility in Harlingen. EQUAL OPPORTUNITY STATEMENT QUALFON is an equal opportunity employer. QUALFON provides equal employment opportunities (EEO) to all employees and applicants...SuggestedLocal areaImmediate start
Qualfon
Harlingen, TX9 days ago - ...Services are provided through a 24/7 contact center accessible via internet website, toll... ...a plumber or automobile mechanic). Quality Assurance Analysts provide QA support to monitor... ...systemic quality problems. Uses data from call observations to create quality improvement...SuggestedContract workWork experience placementWork at officeWorldwideRelocation
- Call Center Bilingual Quality Assurance Analyst Location Tucson, AZ : VXI Global Solutions (VXI) is a leading provider of business process and information technology outsourcing services for companies. We specialize in call center and BPO services, software development...SuggestedFull timeWork experience placementShift workNight shiftDay shiftMonday to Friday
- ...Job Description QA Senior Technical Analyst Location: Remote Salary: $80–120... ...QA Senior Technical Analyst to support quality assurance efforts across complex Medicaid... ...improvements. Analyze Service Desk and Call Center ticket trends and aging issues to identify...SuggestedFor contractorsRemote work
- ...Position: TIDS Sr. Software Quality Assurance Analyst Location: Las Vegas, NV (Various Unanticipated... ...in Canada. We deliver contact center and business process outsourcing (BPO)... ...telecommunications and utilities sectors. With global call center delivery capabilities, our...SuggestedRelocation
- ...POSITION: This position is primarily responsible for leading process and quality initiatives including but not limited to: internal quality and client requirements and auditing associate call center activity along with performing call monitoring and service level...SuggestedWork at officeLocal area
- VetsEZ is seeking a Contact Center Quality Analyst to support a Department of Veterans Affairs (VA) contact center project. This role will evaluate... ...interactions for compliance with quality standards. Score calls based on communication, professionalism, issue resolution,...SuggestedRemote jobWork at office
- .... Checkr is recognized on Forbes Cloud 100 2024 List and is a Y Combinator 2024 Breakthrough Company . The Senior Operations Quality Analyst plays a central role on the Shared Services team at Checkr. This strategic role focuses on pioneering a new era of customer...SuggestedFull timeWork at officeLocal areaRemote workHome officeWork visaFlexible hours2 days per week3 days per week
Checkr, Inc.
San Francisco, CA2 days ago - ...a detail-oriented and process-driven **Quality Assurance Analyst** to help monitor, evaluate, and enhance performance across our contact center operations. The **Quality Assurance Analyst... ...This role includes monitoring incoming calls and other work types to assess customer...SuggestedFor contractorsWork experience placementWork at officeRemote workMonday to Friday
- ...Position: Call quality/ Reporting analyst Location: Onsite- Stamford, CT Pay Rate: 45-47/hr Interview Process: 2 rounds including transcript... ...~3-7 years of customer service, call quality, or call center experience ~ Experience transcribing and picking up certain...Suggested
Insight Global
Stamford, CT1 day ago - Sr. Quality Assurance Analyst - ServiceNow (contract) 2 days ago Be among the first 25 applicants We are seeking a Sr. Quality Assurance Analyst... ...Microsoft PowerAutomate Familiarity with CSM workflows and contact center operations Skilled in Agile/Scrum practices and Jira for...SuggestedContract work
- ...Dedicated to Excellence, Committed to Service Abeka Quality Assurance Analyst The Quality Assurance Analyst monitors inbound and... ...investigate customer survey responses for the contact center. Monitor Calls Monitor incoming and outgoing agent interactions, via...Suggested
- ...mix of exceptional service and quality at great value. As a global business... ...The Sales & Quality Analyst plays a vital role in helping Uniworld’s Global Contact Center operate at peak performance. By... ...productivity, conversion rates, and call outcomes. Use Salesforce and...SuggestedWork at officeRemote work
- ...ID: 563461 Location: Norfolk Va, US Contract & Tariff Quality Analyst Led by Rodolphe Saadé, the CMA CGM Group, a global leader in... ...freighting Promptly research and resolve RFI’s raised by GBS centers. Drive resolution with related teams. Service contract...Contract workWork experience placementWork at officeLocal areaWorldwide
CMA CGM (America) LLC
Norfolk, VA23 hours ago - ...clients to accelerate transit, enhance street safety, and drive toward a sustainable future. What the job involves: The Data Quality Engineer will design and execute critical quality efforts for our connected platform and data service. In this role you will coordinate...Full time
Rocket Lab
San Francisco, CA2 days ago - ...Job Description Ecolab is seeking a Quality Analyst who will be responsible for analytical testing that will be used in the development of new product specifications. In this position you will perform quality testing, maintenance, and calibrations of the instruments...Hourly payMinimum wageFull timeTemporary workLocal areaVisa sponsorshipShift workNight shiftDay shift
Ecolab Inc.
Garyville, LA25 days ago - ...Join to apply for the QA Analyst II role at Dealpath Join to apply for the QA Analyst II role at Dealpath Dealpath is looking... .... Be responsible for the testing and upholding the quality of releases. Manage weekly and monthly releases Define a...Full timeWork at officeFlexible hours3 days per week
Dealpath
San Francisco, CA2 days ago - ...We pair landlord engagement with tenancy-centered services using a customer-service... ...supports five focal areas across all regions: quality assurance, program evaluation, program policy... ...services. Position Summary The QA Analyst supports with the implementation of...Permanent employmentFull timeTemporary workFor subcontractorWork at officeLocal area
QA
San Francisco, CA2 days ago
