Account Director

Job Description

Account Director, Commercial/P2P - Medical Communications

Key Responsibilities

Client Management & Strategic Leadership

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• Serve as the primary client contact across multiple accounts, building trusted partnerships and providing strategic counsel.
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• Guide HCP engagement initiatives including peer-to-peer programs, advisory boards, speaker bureaus, and medical education activities.
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• Partner with Medical Affairs and Commercial stakeholders to develop communication strategies that support brand objectives and customer engagement.
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• Identify and drive organic growth opportunities within existing client accounts.
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Commercial Strategy & Program Leadership

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• Lead the development and execution of speaker programs, advisory boards, faculty development initiatives, educational events, and congress-related activities.
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• Support product launches through HCP engagement strategies and educational communications programs.
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• Ensure all deliverables meet client objectives, compliance requirements, and quality standards.
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• Collaborate cross-functionally to deliver impactful customer engagement initiatives.
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Business Development & Financial Management

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• Contribute to new business pitches, proposal development, and account expansion efforts.
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• Manage account financials, including forecasting, budgeting, SOWs, revenue tracking, and resource planning.
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• Oversee project scope, timelines, and team utilization to ensure successful program delivery.
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People Leadership

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• Mentor and develop account team members through coaching, feedback, and day-to-day leadership.
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• Foster a collaborative, high-performing team environment focused on client success.
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Required Qualifications

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• Extensive Medical Communications agency experience.
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• Strong background supporting HCP engagement programs, peer-to-peer initiatives, speaker programs, advisory boards, and product launches.
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• Proven client management and business development capabilities.
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• Experience managing account financials, forecasting, budgets, and SOWs.
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• Demonstrated success leading and developing account teams.
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• Understanding of Medical Affairs, Commercial strategy, and pharmaceutical compliance.
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Ideal Candidate

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• Experienced leading HCP engagement and educational communication programs.
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• Comfortable partnering with both Medical Affairs and Commercial stakeholders.
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• Strong strategic thinker with excellent client-facing skills.
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• Proven ability to drive account growth while delivering high-quality programs.
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