Billing Specialist (not medical)

Job Description

Job Description

AR/Billing Specialist - Duluth, GA

firstPRO360 is seeking a Billing Specialist with experience reviewing contract details for billing info and setting up profiles.

Summary

A leading national facility services organization is seeking an AR/Billing Specialist to join a high-volume, multi-location finance team. This role will manage customer accounts, support collections and dispute resolution, reconcile accounts, and ensure accurate and timely AR activity. The ideal candidate is detail-oriented, organized, and comfortable working in a deadline-driven environment.

Key Responsibilities

• Manage an assigned portfolio of customer accounts and perform timely collection follow-up.
• Monitor AR aging, track payment commitments, and escalate past-due or high-risk accounts.
• Research and resolve invoice and payment discrepancies in partnership with Billing, Operations, and other internal teams.
• Reconcile customer accounts, research unapplied cash and credit balances, and process approved adjustments and credits.
• Prepare documentation for credit memos, write-offs, and reclassifications in accordance with internal controls.
• Support month-end close activities and meet established AR deadlines.
• Maintain accurate account records, collection notes, dispute documentation, and audit trails.
• Identify process improvements that reduce rework and improve collections and customer service.
• Utilize ERP and workflow systems to maintain accurate records and support efficient processes.

Qualifications

• 2+ years of experience in Accounts Receivable billing.
• High-volume AR experience preferred.
• Proficiency with ERP/accounting systems and Microsoft Excel.
• Microsoft Dynamics 365 Accounts Receivable experience is a plus.
• Strong attention to detail and ability to manage multiple priorities and deadlines.
• Excellent communication and customer service skills.
• Strong problem-solving skills and ability to work effectively with cross-functional teams.
• Associate’s or Bachelor’s degree in Accounting, Finance, Business, or related field preferred; equivalent experience considered.

\nCompany Description

firstPRO 360 is a professional recruitment firm that has been providing talented professionals with opportunities since 1986. We invest in building relationships with people and businesses to benefit the communities that we live and work in.

Our success is built on a foundation of absolute integrity and the highest dedication to providing value both within and beyond our organization.

Company Description

firstPRO 360 is a professional recruitment firm that has been providing talented professionals with opportunities since 1986. We invest in building relationships with people and businesses to benefit the communities that we live and work in. \r\n\r\nOur success is built on a foundation of absolute integrity and the highest dedication to providing value both within and beyond our organization.