Office Services Supervisor

This position is located at the DMV Headquarters in Sacramento. Final Filing Date: 6/16/2026 Job Code: JC-520203 Are you a customer-focused leader with strong communication, organization, and writing skills? Join our Mail Operations team and play a key role in ensuring the efficient delivery of incoming mail throughout the department. As an Office Services Supervisor II, you will oversee two Office Services Supervisor I positions and lead teams responsible for incoming mail operations. This role requires a proactive individual who can effectively manage workloads, support staff development, resolve employee issues, and collaborate with management to improve mail processes and customer service. Key Responsibilities Supervise and direct daily incoming mail operations Coordinate and monitor time-sensitive workloads Prepare daily workload reports and respond to customer inquiries and concerns Recommend process improvements and operational solutions Conduct interviews, employee training, and performance evaluations Perform quality control inspections and ensure compliance with policies and procedures Prepare written correspondence, memorandums, and reports Process return-to-work documentation and Workers’ Compensation forms Desirable Qualifications Excellent communication, organizational, and writing skills Strong leadership and supervisory experience Ability to manage multiple priorities in a fast-paced environment Commitment to providing exceptional customer service Experience handling employee relations and performance management #J-18808-Ljbffr California Department of Motor Vehicles