Front Office Medical Assistant

Job Description

Job Description

Millennium Healthcare Services is seeking a Front Office Medical Assistant to join our team! This is a full time, in-office position with a schedule of Monday-Friday 9:00AM-5:30PM.

Position Summary:

The front office medical assistant provides non-clinical support to patients, clinical staff, and providers by facilitating various clerical and administrative tasks, depending on department assigned. Responsibilities include, but are not limited to: triage incoming calls, update and verify patient demographics, verify insurance eligibility, schedule new and missed appointments, order patient supplies, etc. Back office experience is required. This is a full-time, in-office position.

Responsibilities:

• Performs administrative, clerical, and operational tasks
• Provides excellent customer service to providers and patients
• Ensures correct demographic information is on file
• Schedules appointments
• Collects necessary forms and information prior to the start of a patient's care
• Verifies insurance eligibility
• Verify necessary documentation within a patient's chart
• Follow up with pending items and tasks
• Answer and triage incoming calls
• Checks tasks and messages for daily action items from providers
• Other duties as assigned.

Requirements:

• Customer service skills, required
• Bilingual in Spanish/English, preferred
• Back office experience, required
• Valid medical assistant certification, required
• Experience in a fast paced environment
• Skills/experience:
• Work in any healthcare setting, preferably at least 2 years in a home health office setting
• Be familiar with common front office duties (registering patient accounts, scheduling appointments, general customer service, etc.)
• Experience with verifying insurance coverage for HMO, PPO, Medi-Cal, Medicare plan
• Be familiar with navigating an EMR system
• Have great customer service
• Order medical supplies
• Care for patients
• Be outgoing and energetic and enjoy working at a busy office
• Bilingual English / Spanish preferred
• Valid Medical Assistant Certification (Preferred) 

Job Type: Full-time

Pay: $21.00 - $24.00 per hour

Benefits:

401(k)

• Dental insurance
• Employee assistance program
• Health insurance
• Paid time off
• Vision insurance

Medical specialties:

• Home Health

Schedule:

• 8 hour shift
• Monday to Friday, 9:00am-5:30pm

Work setting:

In-person