Senior IT Infrastructure Program Manager

The Opportunity

WSP is seeking a driven Senior IT Infrastructure Program Manager to join our IT Workplace, Collaboration & Infrastructure team and lead enterprise-scale technology transformation initiatives that support the delivery of our global technology roadmap.

In this role, you will oversee complex programs spanning cloud platforms, infrastructure modernization, and enterprise technology services. Working within a global team of Program and Project Managers, this role brings structure, alignment, and visibility across multiple workstreams, helping technology teams, vendors, and stakeholders successfully deliver strategic initiatives in a fast-paced environment.

Your Impact

Strategic Program Leadership

• Lead enterprise-scale programs supporting cloud transformation, infrastructure modernization, and technology enablement.

• Lead end-to-end program delivery from strategy and planning through implementation, operational readiness, and benefits realization.

• Provide leadership and structure across ambiguous, fast-moving, and technically complex initiatives involving multiple stakeholders, teams, and external partners.

• Partner with technology leaders, stakeholders, and delivery teams to translate strategic priorities into executable plans and measurable outcomes.

• Establish the governance, structure, and alignment required to successfully deliver cross-functional programs in a global, matrixed environment.

• Drive prioritization and execution across multiple workstreams by managing risks, dependencies, resource constraints, and delivery impacts.

• Influence strategic decisions through clear reporting, stakeholder engagement, and data-driven recommendations.

Stakeholder & Executive Management

• Build trusted relationships with executives, leaders, technology teams, and external partners.

• Maintain stakeholder alignment and engagement through changing priorities, evolving risks, competing demands, and organizational complexity.

• Prepare executive-level dashboards, status reports, and presentations.

• Facilitate governance forums and leadership reviews.

Governance, Risk & Compliance

• Maintain program-level governance structures and steering committees.

• Establish and maintain program/project governance through effective management of risks, issues, dependencies, assumptions, decisions, and compliance requirements.

• Coordinate cross-functional communications.

• Prepare project plans including, work breakdown structures, scheduling, cost plan, quality plan, and change management plan

• Drive accountability through clear ownership, action tracking, governance reviews, and timely escalation of unresolved issues.

Financial & Portfolio Management

• Develop and manage program budgets and forecasts.

• Monitor financial performance, resource capacity, and investment priorities.

• Support business case development and provide portfolio-level visibility to technology and business leadership.

Vendor & Operational Readiness Management

• Coordinate program and project delivery across internal teams and third-party vendors.

• Manage vendor performance, contractual commitments, and service delivery expectations.

• Oversee support transition, knowledge transfer, and service readiness activities.

• Ensure sustainable support models, service ownership, operational processes, and documentation are established prior to go-live.

• Identify process improvement opportunities.

Qualifications

The Skills That Set You Apart

• Bachelor's degree in Project Management, Information Technology, Business Administration, or related field. Master's degree is an asset.

• 10+ years of experience in program management, project portfolio management, or technology delivery leadership.

• Excellent written and spoken English. French or Spanish language skills are considered an asset.

• Experience operating within large, matrixed, and global organizations.

• Experience leading enterprise-scale infrastructure and digital transformation initiatives with multi-disciplinary teams in fast-paced environments

• Demonstrated leadership, adaptability and flexibility including ability to manage deadline pressure, ambiguity and change

• Proven ability to multi-task, managing successfully multiple concurrent technology programs and stakeholders.

• Excellent interpersonal and communication skills with the ability to interact effectively with all levels of management and foster collaboration.

• Strong analytical and diagnostic problem-solving skills with the ability to provide effective solutions to identified problems.

• Experience operating in Agile, waterfall, and hybrid delivery environments, with the judgment to apply the right level of structure based on program complexity.

• PMP and PgMP certification is an asset.
  
  

  WSP Benefits:

  WSP provides a comprehensive suite of benefits focused on a providing health and financial stability throughout the employee’s career. These benefits include coverage related to medical, dental, vision, disability, and life; retirement savings; paid sick leave; paid vacation (or other personal time); paid parental leave; and paid time off for purposes of bereavement, voting, and/or attendance at naturalization proceedings.
  Compensation:
  Expected Salary (all locations): $119,600- $193,700
  WSP USA is providing the compensation range that the company in good faith believes it might pay and offer for this position, based on the successful applicant’s education, experience, knowledge, skills, abilities in addition to internal equity and specific geographic location. WSP USA reserves the right to ultimately pay more or less than the posted range and offer additional benefits and other compensation, depending on circumstances not related to an applicant’s sex or other status protected by local, state, and/or federal law.
  Expected Salary (Colorado only): $119,600 - $181,100
  WSP USA is providing the compensation range that the company in good faith believes it might pay and/or offer for this position within the state of Colorado, based on the successful applicant’s education, experience, knowledge, skills, and abilities in addition to internal equity and specific geographic location. WSP USA reserves the right to ultimately pay more or less than the posted range and offer additional benefits and other compensation, depending on circumstances not related to an applicant’s sex or other status protected by local, state, and/or federal law.
  #LI-JL1

About WSP

WSP USA is the U.S. operating company of WSP, one of the world's leading engineering and professional services firms. Dedicated to serving local communities, we are engineers, planners, technical experts, strategic advisors and construction management professionals. WSP USA designs lasting solutions in the buildings, transportation, energy, water and environment markets. With more than 15,000 employees in over 300 offices across the U.S., we partner with our clients to help communities prosper.

WSP provides a flexible and agile workplace model while meeting client needs. Employees are also afforded a comprehensive suite of benefits including medical, dental, vision, disability, life, and retirement savings focused on providing health and financial stability throughout the employee’s career.

At WSP, we want to give our employees the challenges they seek to grow their careers and knowledge base. Your daily contributions to your team will be essential in meeting client objectives, goals and challenges. Are you ready to get started?

WSP USA (and all of its U.S. companies) is an Equal Opportunity Employer Race/Age/Color/Religion/Sex/Sexual Orientation/Gender Identity/National Origin/Disability or Protected Veteran Status.

The selected candidate must be authorized to work in the United States.

NOTICE TO THIRD PARTY AGENCIES:

WSP does not accept unsolicited resumes from recruiters, employment agencies, or other staffing services. Unsolicited resumes include any resume or hiring document sent to WSP in the absence of a signed Service Agreement where WSP has expressly requested recruitment/staffing services specific to the position at hand. Any unsolicited resumes, including those submitted to hiring managers or other business leaders, will become the property of WSP and WSP will have the right to hire that candidate without reservation – no fee or other compensation will be owed or paid to the recruiter, employment agency, or other staffing service.