Operations Supervisor

Overview Operations Supervisor is responsible for performance management and professional development of the Operations team. The Operations Supervisor will be responsible for training and developing employees, assigning work, and acting as a resource. Additionally the role involves managing relationships with service providers and partners, acting as a liaison for vendors to manage shipment bookings, ensuring timely transfers from logistics providers’ warehouses and onward to final destinations, and assisting with daily shipment processing. Responsibilities Responsible for the Operations and Service level of the logistics operations by providing cost effective, efficient and traceable movement of AIT's products both in-bound and out-bound. Supervise all staff directly or through team coaching on performance, job assignments, training, etc. Arrange product pickups and deliveries with transportation companies and route drivers accordingly. Communicate and build strong partnerships with trucking companies, internal/external customers, customs brokers, sales forces and vendors, receiving shipping quotes and selecting carriers based on cost, availability and reliability. Tend to customer needs by analyzing and researching orders, ensuring lowest cost transportation is used to satisfy both customer and AIT's needs. Supervise daily routes/schedules of shipments and deliveries, track progress of shipments and manage cartage set up of operations over the weekend. Exercise judgment in appraising situations and making decisions for staff management. Tailor communication (written and verbal) to the appropriate audience. Establish and maintain effective working relationships with employees and vendors. Demonstrate leadership through work ethic and high performance. Ensure safe working environment through consistent practice of safety programs and procedures. Education Qualifications High School Diploma Required. Experience Qualifications 3-5 years experience in freight forwarding or transportation Required. Skills And Abilities AS400 (Medium proficiency) Cargowise (Medium proficiency) McLeod (Medium proficiency) Microsoft Office Suite (Medium proficiency) Other Skills We Hope to See A team player who works well with others – being respectful to teammates is a core value. A strong work ethic with an appreciation for ownership, independence, accountability and autonomy in your role. Growth mindset – being passionate about your craft, always looking for ways to improve yourself and the company, being open to change and doing things differently. Customer service focus – we serve a wide variety of customers, both internal and external, and building relationships is part of our culture. What AIT Can Offer You In addition to your base compensation, you may be eligible for a bonus based on achievement of business and/or individual performance metrics. Benefits offered include Medical, Prescription, Health Savings Account, Flexible Spending Accounts, Dental, Vision, Life, AD&D, Disability, Supplemental Health, Employee Support, Paid Parental Leave, Pet Insurance, 401(k) and Tuition Reimbursement. Additionally, teammates may be eligible for up to 10 to 20 days of vacation (depending on tenure), 2 personal days, 1 floating holiday, 5 sick days, 5 volunteer hours, and 6 company holidays (plus Veterans Day for Veterans) annually. AIT Worldwide Logistics is an Equal Opportunity Employer - M/F/Veterans/Disabled. If you are unable to apply online due to a disability, contact Human Resources at View phone number on click.appcast.io. #J-18808-Ljbffr