Scheduling Coordinator

Job Description

Job Description

Eminence Home Care is looking for a compassionate and organized Scheduling Coordinator to join our team. In this role, you will be responsible for coordinating care services for our clients, managing caregiver schedules, and ensuring seamless communication between clients, caregivers, and healthcare professionals.

You will play a vital role in maintaining the quality of care and client satisfaction by effectively managing daily operations and addressing any concerns promptly.

Responsibilities:

• Coordinate and schedule home care services to meet client needs.
• Communicate regularly with clients, caregivers, and family members to ensure satisfaction and address issues.
• Manage caregiver assignments and schedules efficiently.
• Maintain accurate records and documentation related to client care and scheduling.
• Assist in recruitment and training of caregivers as needed.
• Ensure compliance with company policies and regulatory requirements.

Location: Manchester, NH

Hours: Monday to Friday, 8:30am - 5:00pm

Requirements

• Previous experience in home care coordination or related healthcare administrative roles preferred.
• Excellent organizational and communication skills.
• Ability to multitask and handle urgent requests effectively.
• Proficient in using scheduling and home care management software.
• Strong problem-solving skills and attention to detail.
• Ability to pass background checks and any required screenings.
• Fluency in English, both written and verbal.

Benefits

• Health, Vision, Dental Benefits
• CVS Virtual Care: Accessible Care, when and where people need it , includes Mental Health Counseling
• Teladoc- 24/7 Doctor Support (phone or video)
• Voluntary Life Inurance
• Critical Illness, Group Hospital Indemnity, Accident Insurance
• LegalShield
• IDShield
• Pet Insurance
• Flexible Spending Account/Health Savings Account
• Commuter Benefits
• Employee Assistance Program/Health Concierge Services

Our mission is to provide and restore client dignity and independence in their homes through individualized care plans in an effort to reduce caregiver role and stress on family members while avoiding nursing homes and assisted living facilities.

Eminence Home Care, an affiliate of Ultimate Care, is a licensed home care provider located in Connecticut, Maryland, New Hampshire, New Jersey & Pennsylvania. We offer comprehensive home care services where we lead with our hearts to offer top quality and empathetic home care services.

At Eminence Home Care, we are dedicated to fostering a people-centric culture that is pivotal for success in the contemporary home care landscape. Our unwavering commitment begins with inspiring and empowering our employees to unleash their full potential. We actively pursue avenues to cultivate a dynamic learning environment, allowing our team members to explore and nurture their passions and talents. Our goal is to facilitate holistic growth, both personally and professionally, whether within the office or beyond. Join us on this journey of empowerment and achievement!

At Eminence Home Care and our affiliates, we're committed to creating a diverse, inclusive, and authentic workplace. If you're enthusiastic about the role but don't meet every qualification in the job description, we encourage you to apply. You could be the ideal candidate for this or other roles!

Eminence Home Care is an equal opportunity employer committed to non-discrimination in hiring, valuing qualifications over factors such as race, color, religion, national origin, age, sex, marital status, ancestry, disability, genetic information, veteran status, gender identity or expression, and sexual orientation. Eminence Home Care is dedicated to providing reasonable accommodations for individuals with disabilities and disabled veterans to foster an inclusive and accessible work environment. If you require accommodation, please inform us Eminence Home Care does not accept resumes from unsolicited search firms nor recruiters.