Transactions Specialist II - Day Shift LockBox Team

Transactions Specialist II

Bring precision to every transaction - you'll play a key role in keeping financial operations running smoothly by processing and validating transactions with speed, accuracy, and attention to detail.

As a Transactions Specialist II, in Receivables Operations - Lockbox, you will be responsible for multiple tasks per transaction. These transactions require judgment and experience with limited direct supervision. While receiving clear instruction, you must maintain the highest level of production and accuracy daily. You must also focus on process effectiveness with an emphasis on high quality service and productivity.

Job Responsibilities:

• Operating Imaging/Extraction Equipment (Eseries, IBML, OPEX 7200, OPEX Eagle)
• Preparing batches of work by extracting checks and remittances from envelopes
• Inputting data into the system while following standard operating procedures and customer specific instructions for processing
• Negotiating checks through customer specific instructions for processing
• Re-associating check images to corresponding material while validating quality of images
• Balancing/reconciling electronic and paper documentation
• Analyzing information to determine accuracy and completeness of work

Required qualifications, capabilities, and skills:

• Ability to analyze and comprehend client's standard operating procedures and instructions
• Basic computer skills and knowledge of Microsoft applications
• Intermediate Qwerty keyboard usage and basic 10-key data entry
• Exercise focus in a production environment and meet deadlines and quotas
• Attention to detail with accuracy and good eye-hand coordination
• Strong ability to complete multiple manual tasks per transaction with precision

Preferred qualifications, capabilities, and skills:

• Remittance Processing or banking operations experience preferred
• Ability to learn policies, procedures, and processes quickly

Work schedule: Monday- Friday 6:00am – 2:30pm

Shift differential: NA

This position may require you to work non-traditional hours and/or additional hours as business needs arise. Work schedule might be subject to change.

About Us

Chase is a leading financial services firm, helping nearly half of America's households and small businesses achieve their financial goals through a broad range of financial products. Our mission is to create engaged, lifelong relationships and put our customers at the heart of everything we do. We also help small businesses, nonprofits and cities grow, delivering solutions to solve all their financial needs.

We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.

Equal Opportunity Employer/Disability/Veterans

About the Team

Our Consumer & Community Banking division serves our Chase customers through a range of financial services, including personal banking, credit cards, mortgages, auto financing, investment advice, small business loans and payment processing. We're proud to lead the U.S. in credit card sales and deposit growth and have the most-used digital solutions – all while ranking first in customer satisfaction.