Program Manager, GTM Strategic Programs

Role Description

Our Program Managers are focused on solving GTM's most pressing challenges. We're looking for a self-starter who has demonstrated success dealing with ambiguous global-scale programs, with multi-layered stakeholder management and significant cross-functional team engagement. You have worked in a hypergrowth technology or GTM org or come from a strategic consulting background, have superior communication skills to work across the most senior stakeholders across different functions, and thrive when solving complex problems with limited oversight.

• Be accountable for building and driving large-scale programs end-to-end, and be directly responsible for marshaling the cross-functional support and resources needed to accomplish your goals.
• Manage directly (or coordinate) the "full-stack" of change management activities across stakeholder engagement and creating champions, messaging and communication planning, and support and enablement.
• Develop strong collaborative relationships with key stakeholders across Stripe across levels and functions.
• Work cross-functionally to identify improvement opportunities for the Revenue teams spanning strategy, people, process, and technology.
• Develop a Programs Center of Excellence, providing guidance, consulting, and coaching to peers and others on partner teams.
• Seamlessly prioritize among various projects and synthesize data to guide and support strategy and decision.
• Make C-suite-level recommendations and drive decisions, where necessary.

Qualifications

• Experience working in a sales and marketing organization.
• 7+ years of experience in program management, business operations, management consulting, or a related discipline.
• A strong track record of delivering global, complex programs with multiple constituents in a changing, ambiguous environment end-to-end.
• An enthusiastic "roll up your sleeves" mentality.
• Ability to work well under pressure, with a high degree of adaptability and flexibility in a fast-paced, rapidly changing environment.
• The ability to diagnose, simplify, and structure problems and solutions while having command of "the details".
• Excellent analytical, presentation, and communication experience, influencing across all levels from front lines to C-suite. You set a high bar in terms of communication effectiveness.
• Demonstrated leadership qualities throughout their work—taking ownership of challenges, selflessly supporting their colleagues, and setting the standard for quality in their deliverables.

Requirements

• Comfort operating with incomplete data and adapting and reprioritizing activities as business needs change.
• Deep problem-solving and analysis experience (solving business problems—commercial, operational, financial) in a sales-oriented environment.
• A growth mindset and innate curiosity where every interaction is an opportunity to learn and improve (yourself and those around you).
• Prior experience with payments.
• Comfort with SQL.