Account Manager - Property & Casualty

• Serve as the primary day-to-day KINS contact for assigned agencies.
• Build and maintain strong relationships with agency principals, producers, and account teams.
• Support agents throughout the submission, quote, and bind process.
• Provide guidance regarding product appetite, underwriting guidelines, documentation requirements, and KINS processes.
• Coordinate communication and follow-up between agents and underwriting.
• Ensure agency questions, outstanding items, and service issues are addressed promptly.
• Support producer onboarding, licensing, appointments, and credentialing activities.

• Review incoming submissions for completeness and coordinate outstanding information required for underwriting review.
• Monitor submissions, quotes, underwriting requirements, and bind requests through completion.
• Coordinate with underwriting regarding eligibility, risk information, documentation requirements, and underwriting decisions.
• Facilitate authorized KINS quote and bind activities and maintain appropriate transaction documentation.
• Maintain accurate agency, producer, licensing, and transaction records.
• Assist with agency commission, statement, and account inquiries.
• Maintain records necessary to support KINS compliance, audit, and internal control requirements.
• Identify operational issues and work with internal partners to improve processes and the agent experience.

• Develop assigned agency relationships to increase engagement, submissions, and profitable new business.
• Identify opportunities to expand production within existing KINS agency partners.
• Conduct regular agency outreach regarding pipeline, appetite, opportunities, and performance.
• Manage the onboarding of new agents, including appointment processing, product training, and systems training.
• Use production, quoting, and conversion activity to prioritize agency engagement.
• Gather market intelligence regarding competitiveness, appetite, and agent needs and share relevant insights with KINS leadership and underwriting.

• Active California Property & Casualty license.
• Active California Surplus Line Broker license, or ability to obtain and maintain the required license before performing licensed surplus lines activities.
• 3+ years of personal lines insurance, brokerage, underwriting, account management, or agency experience preferred.
• California homeowners and/or E&S insurance experience preferred.
• Experience working with independent insurance agencies preferred.
• Strong relationship management, communication, and organizational skills.
• Strong attention to detail and ability to manage multiple transactions and agency relationships simultaneously.
• Ability to balance operational responsibilities with sales and production objectives.

• Health benefits
• Life and disability insurance
• 401(k) with company match
• Paid parental leave
• Paid vacation, paid holidays, and birthday off
• Peer recognition program

Kingstone Core Values:

• We roll up our sleeves
• We take ownership for Kingstone's success
• We are nimble and move fast
• You are not a number