Client Care Specialist

Veterinary Client Care Specialist

$20$22/hour (based on experience and skills)

Full-time benefits include:

• Medical, Dental, Vision
• 401(k)
• Paid Time Off
• CE Allowance + Free VetBloom (RACE-approved CE) access
• Veterinary Technician scholarship opportunities
• VTNE and/or license reimbursement
• Uniform allowance
• Employee pet discount
• Disability & Life Insurance

Schedule:

• 4 x 10 hour shifts per week
• Night shift 2pm - 12am
• Day shift 6:30am - 4:30pm
• Weekends needed

Client Care Specialist Responsibilities:

• Receptionist position available for a positive, organized and compassionate team member. High volume receptionist experience desired with proficiency in multi-line phone and computer systems
• Qualified candidates should be friendly, poised and have a client focused approach.
• Excellent communication skills both written and verbal
• Proficient typing skills and comfortable navigating digital records systems
• Ability to multi-task in a fast-paced environment
• Ability to quickly learn how to use internal company software systems.
• Must be well organized.
• Ability to handle high pressure and stressful situations and events in a calm supportive manner.
• Ability to review estimates, discuss financial options, and process payments.

Qualifications:

• Candidates are required to have a high school diploma or equivalent, with a vocational certificate/diploma in business or office administration preferred.
• Experience in the veterinary or medical field is a plus.
• Must be willing and able to days/evenings and weekends.