PSS Regional Manager - Northern California

Company DescriptionConsider joining Eurofins Lancaster Laboratories where people are the most important element in our chemistry. Celebrating over 55 years of service, Lancaster Laboratories is a leading contract lab providing testing and research services in the environmental, pharmaceutical, and biopharmaceutical sciences to clients worldwide.Eurofins Lancaster Laboratories, a nationally recognized laboratory, is seeking a highly motivated, experienced, team member to work in our Professional Scientific Services team.Job DescriptionManage business operations for multiple scientific teams in Northern CaliforniaLead direct reports, group leaders and their teams, and serve clients in technical settings, such as laboratories or manufacturing facilitiesCollaborate with clients to meet their resourcing and technical needs and ensure PSS staff are performing high quality superlative service to contribute to our client operationsRegular meetings with each direct report, the Eurofins department, and client managementDisseminate administrative communications and policiesFinancial responsibilities as defined by the DirectorDemonstrate and promote the company visionProactively plan and multitask to maximize productivity, drive efficiency and increased value for our clientsDevelop and meet all quality and productivity metrics, and demonstrate strong teamwork and collaborationManage employee reviews, development, and performance processCoach and develop group leaders and staff to enhance their skills and ensure a strong succession plan for employee engagement and developmentOrganize technical resources and staff to accomplish client goals within given deadlinesEnsure adherence to highest quality and efficiency standards in laboratory operationsEnsure coverage and maximize team performance through Operational Excellence to gain efficiencies and enhance valueProactively identify and manage risk to the business and to ensure operational resiliencyAssist Senior Leadership with business operations, client and team governance, and new business development as neededStays current in science and technology and consults knowledgeably with clientsFoster morale and teamworkQualificationsBachelor's degree in Biotechnical Sciences, Engineering, or other related degree concentration, or equivalent directly-related experienceAt least 5 years of experience leading direct reportsScientific background with hands on laboratory experience in a pharmaceutical, clinical, or GMP laboratory settingAbility to travel locally within the Northern California area frequently. Other travel up to 5% of the timeDemonstrate strong client service skills, client relationship management, and teamwork, and collaborationRegular attendance and punctualityStrong computer, scientific, and organizational skillsExcellent communication (oral and written) and attention to detailAbility to work independently and as part of a team, self-motivation, adaptability, and a positive attitudeAbility to learn new techniques, perform multiple tasks simultaneously, keep accurate records, follow instructions, and comply with company policiesStrong leadership, initiative, and teambuilding skillsAuthorization to work in the United States indefinitely without restriction or sponsorshipAdditional InformationThe position is full-time, Monday-Friday, 8:00am-5:00pm, with overtime as needed.Target Compensation: $120-135kExcellent full time benefits including comprehensive medical coverage, dental, and vision optionsLife and disability insurance401(k) with company matchPaid vacation and holidaysEurofins USA PSS Insourcing Solutions is a Disabled and Veteran Equal Employment Opportunity employer.SummaryType: Full-timeFunction: ManagementExperience level: Mid-Senior LevelIndustry: Biotechnology