Dispatcher

Job Description

Job Description

We are looking for a detail-oriented Dispatcher to join our client's team in a contract position with the potential to become permanent. This role supports daily delivery operations by aligning outbound orders with warehouse activity, coordinating driver readiness, and helping ensure each shipment reaches the correct destination on time. The ideal candidate brings strong communication skills, sound logistical judgment, and the ability to keep transportation activities organized in a fast-paced environment.

This position is 100% onsite in Sherman Oaks, CA. Remote or hybrid will not be considered. Full time schedule.

Responsibilities:

• Coordinate daily shipment activity with warehouse leadership to confirm which orders are scheduled for dispatch and prioritize outgoing deliveries.

• Communicate with drivers to verify load status, departure timing, and route readiness before trucks leave the facility.

• Monitor deliveries to help ensure products arrive at the correct customer locations according to schedule and service expectations.

• Arrange and track vehicle service appointments to support fleet reliability and minimize delivery disruptions.

• Review transportation-related documentation and certifications to confirm they remain current and compliant.

• Respond to driver and customer inquiries with timely updates regarding delivery schedules, shipment status, and logistical concerns.

• Maintain accurate dispatch records and update operational information across scheduling and logistics systems as needed.

• At least 2 years of experience in dispatching, logistics coordination, or a closely related transportation role.
• Hands-on ability to manage delivery schedules, driver communication, and outbound shipment activity in a fast-moving setting.
• Experience providing customer service in a dispatch, logistics, or call center environment.
• Familiarity with computer-aided dispatch tools and general computer-based scheduling systems.
• Strong organizational skills with the ability to track multiple loads, deadlines, and service needs at once.
• Clear verbal and written communication skills for working effectively with drivers, warehouse teams, and customers.
• Working knowledge of transportation documentation, routing coordination, and basic fleet maintenance scheduling.