Client Development Manager- Biotech

Job Description

Velocity Clinical Research is the largest dedicated site management organization (SMO) in the United States, operating a network of 70+ company-owned research sites. We partner with sponsors and CROs to accelerate clinical trial start-up and deliver reliable, high-quality enrollment across a broad range of therapeutic areas. As we continue to scale, we're building a commercial team defined by relentless drive, collaboration, and a genuine passion for advancing clinical research.

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We're looking for a Client Development Manager, Biotech to drive new business growth within the mid and emerging biotech segment. This is a high-output, high-energy role for someone who thrives on building relationships from the ground up — someone who wants to own their pipeline, move fast, and directly impact the growth trajectory of a leading clinical research organization.

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This is a fully onsite, Monday-Friday, position at our Durham Headquarters.

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You'll be at the front line of Velocity's growth engine: identifying, engaging, and developing relationships with mid-size and emerging biotech companies, helping them understand how Velocity's site network and operational model can solve their clinical trial execution challenges. This role is outbound-intensive and account-focused — you'll be expected to generate activity, build genuine rapport with biotech decision-makers, and convert relationships into meaningful commercial opportunities.

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Duties/Responsibilities:

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• Proactively identify and engage mid-size and emerging biotech companies as new client targets
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• Build and manage a high-volume pipeline of outbound activity — calls, emails, LinkedIn outreach, and industry touchpoints
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• Develop authentic, consultative relationships with clinical, R&D, and business development leaders at target biotech companies
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• Clearly and credibly communicate Velocity's value proposition, site network capabilities, and track record to a scientifically sophisticated audience
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• Qualify opportunities and progress them through the pipeline in close partnership with senior Business Development and Feasibility teams
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• Maintain accurate, up-to-date activity and pipeline records in the CRM
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• Represent Velocity at industry conferences, webinars, and networking events as needed
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• Continuously refine outreach approach based on market feedback, win/loss trends, and evolving biotech funding and pipeline dynamics
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• Other duties as assigned
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Required Skills/Abilities:

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• Winner mindset — someone who treats setbacks as fuel, not friction
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• Results-oriented motivation — you measure your day by activity, conversations, and progress made
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• Strong teamwork orientation — you see yourself as part of a broader commercial engine, not a lone operator, and you actively support your teammates' success
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• Excellent verbal and written communication skills, with the ability to earn credibility quickly with scientific and clinical audiences
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• Comfort with high-volume outbound prospecting and a genuine enjoyment of the hunt
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• Prior experience in life sciences, CRO/SMO, pharma, or biotech commercial roles is a plus, but a strong work ethic and coachability matter more than a perfect resume
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• Organized, self-motivated, and comfortable operating in a fast-paced, metrics-driven environment
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Education and Experience:

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• Bachelor's degree in Business, Life Sciences, Healthcare, Marketing, or a related field, or an equivalent combination of education and experience.
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• 5+ years of experience in business development, sales, account management, or related commercial roles.
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• 2+ years of progressive leadership experience, including direct people management responsibilities.(Suggested addition to align with Velocity manager-level roles.)
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• Demonstrated success leading, coaching, and developing high-performing teams while fostering a culture of accountability, collaboration, and results.(Suggested addition.)
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• Proven success developing client relationships, generating new business opportunities, and managing a sales pipeline.
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• Strong leadership, communication, relationship management, and strategic problem-solving skills.
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• Experience working within the biotech, pharmaceutical, CRO, SMO, clinical research, or healthcare industry preferred.
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• Proficiency with CRM systems and Microsoft Office applications.
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