IT Manager

Hands-On It Manager

Concordia Wireless is a privately held full-service engineering and telecom infrastructure construction firm experiencing rapid growth across the country. Clients consider us the 'best choice' for their design and installation service's needs. We are one of the few Engineering Firms in the Country that designs and builds its own creations in the wireless sector. We support Fortune 500 clients such as T-Mobile, Verizon, and AT&T. We are a 230+ person organization looking for a hands-on IT Manager who can set strategy and mentor a junior team – meaning, you might be directing the team during the day, or rolling up your sleeves and working late hours on a server migration, or coming in on a weekend to perform upgrades when downtime is lowest. Come join us in our growth while leading IT initiatives and improving IT policies, systems and procedures.

This position is on-site in Carol Stream, IL

Pay Range: up to $125,000 base salary annually Compensation will vary based on experience, education, skills, and location. We offer competitive compensation and robust benefits including BCBS health care, dental, vision, PTO, sick leave plans PLUS an overly generous 401K program (what can we say, we LOVE our employees)! Come join in our success!

What We Offer

• A key leadership role in a growing, forward-looking organization
• The chance to build and shape your own team
• Support for training, certifications, and professional growth
• Involvement in meaningful, large-scale technology initiatives
• Competitive salary and comprehensive benefits

Key Responsibilities (Leadership & Management)

• Act as the technical lead/PM for our migration to Microsoft D365/Salesforce. You will oversee the administration and strategic usage of Microsoft Dynamics 365 (D365) and Salesforce Cloud, ensuring data integrity and user adoption.
• Create, document, and enforce comprehensive IT policies (Acceptable Use, BYOD, Incident Response) and Cybersecurity Policies (NIST alignment) to protect company assets and ensure compliance.
• Responsible for forecasting, creating annual capital (CAPEX) and operational (OPEX) budgets, and tracking ROI on technology investments.
• Manage all third-party relationships, including ISPs, hardware suppliers, and software vendors.
• Team Leadership: Mentor the support team, handle escalations, and foster a culture of technical curiosity.

Key Responsibilities (Technical & Architecture)

• Design and manage a high-availability network utilizing Cisco Data Center and Enterprise routing platforms.
• Manage a multi-hypervisor environment; you will maintain legacy Proxmox clusters while architecting and building Windows Hyper-V Failover Cluster and/or VMware vSphere environments.
• Oversee the physical health, firmware updates, and warranty management of our Dell and HPE servers.
• Architect high-availability file services using DFS and manage Hybrid Identity (AD + Entra ID).
• Manage Enterprise SANs (IBM) and ZFS storage arrays to ensure RPO/RTO goals are met.

Hands-On Technical Requirements / Qualifications

• 10+ years overall IT experience in a workplace setting
• At least 5 years' experience leading others in a technical environment
• Ability to wear many hats and pivot quickly

Our Environment

Enterprise Software & Cloud:

• Experience administering or managing integrations for Salesforce Cloud and Microsoft Dynamics 365
• Expert-level administration of the M365 ecosystem (Intune, Teams, Exchange Online)

Server Hardware & Infrastructure:

• Lifecycle management of Dell PowerEdge and HPE ProLiant servers
• Proficiency with iDRAC (Dell) and iLO (HPE) for remote console access, BIOS updates, and hardware monitoring
• Experience with RAID controller configuration, drive replacements, and memory upgrades.

Enterprise Networking (Cisco Focused):

• Cisco Nexus series (Leaf/Spine architecture, NX-OS command set, Fiber connectivity)
• Cisco ASR routers for high-throughput edge routing and Catalyst switches

Virtualization:

• Experience designing Hyper-V Failover Clusters (Cluster Shared Volumes, Live Migration)
• Management of VMware vSphere and Proxmox VE clusters

Windows Systems Administration:

• Implementation and management of Distributed File System (DFS)
• Strong experience with Windows Server, Active Directory, DNS, DHCP, and Group Policy (GPO)

Storage:

• Management of Enterprise SAN arrays (IBM FlashSystem)
• Advanced file system management using ZFS (Datasets, Snapshots, Replication)

Security & Wireless:

• pfSense firewall administration (Traffic Shaping, HA Proxy, OpenVPN)
• Enterprise Wireless AP Management

Backup:

• Veeam Backup & Replication for virtualized workloads

Preferred Certifications:

• Cisco CCNP (Enterprise or Data Center)
• Microsoft Certified: Windows Server Hybrid Administrator Associate
• VMware Certified Professional (VCP)

#INDHP Concordia Wireless is a division of Concordia Group. We are a drug and alcohol-free workplace including marijuana. We are an equal opportunity employer and celebrate diversity as we strive to create an inclusive environment for all employees.