Vice President, Enterprise Accounts

Job Description

Job Description

Allied Universal® is hiring a Vice President, Enterprise Accounts. The Vice President, Enterprise Accounts, will be responsible for overseeing operations and playing a vital role in client relations, problem resolution, service delivery, continuous improvement, and managing any additional services. This is an excellent opportunity to make a significant impact to our enterprise client’s security program and Allied Universal’s company success.

The candidate will work onsite daily at client headquarters in Buffalo, NY.

RESPONSIBILITIES:

• Lead and provide strategic vision for dynamic, growing Enterprise Accounts
• Establish extensive client relationships with executive-level contacts on all assigned portfolios, ensuring client satisfaction through ongoing communication and in person meetings
• Coach, manage, lead and mentor assigned Enterprise Accounts Portfolio Managers, providing continuous support and guidance to effectively mitigate any issues that arise and ensure contract compliance
• Effectively develop and manage the annual budget while closely monitoring financial performance and controlling costs to drive exceptional financial results and operational metrics for all assigned portfolios
• Perpetuate and amplify Allied Universal’s brand as the leading security and facility services company with cutting edge technology and tailored solutions through effective needs assessments, relationship building and the delivery of customized solutions
• Coordinate travel effectively to optimize client meetings, industry events and conferences
• Drive collaboration and provide capture management on strategic deals, including development of capture strategies, cross-functional team coordination, customer presentations, price setting and RFP responses
• Maintain thorough knowledge of industry, structure, trends, and issues to ensure full discovery and understanding of customer’s primary business goals, operations, challenges, and requirements

QUALIFICATIONS:

• Must possess one or more of the following:
• Bachelor’s degree in Business or related field of study with a minimum of ten (10) years of security operational leadership experience
• Associate’s degree in Business or related field of study with a minimum of twelve (12) years of security operational leadership experience
• High school diploma or equivalent with a minimum of fourteen (14) years of security operational leadership experience
• Minimum of ten (10) years of management experience in the security industry with a combination of account management, customer service, operations, technology solutions and integration services
• Adept at inspiring, empowering and developing teams to achieve their full potential, fostering a collaborative and inclusive work environment that drives high-performance and employee satisfaction
• Strategic thinker with a proven track record in driving operational excellence and leading direct and cross-functional teams
• Cultivated a strong personal brand within the industry, demonstrating a successful track record of positioning the company's brand effectively throughout local communities and national associations
• Demonstrated initiative, adept at handling multiple assignments, prioritizing tasks, and meeting deadlines
• Committed to delivering high-quality customer service, building client relationships, upholding integrity, and delivering continuous financial results
• Proficient In web-based applications and computer systems Including Microsoft Office and (BI) Business Intelligence tools for metrics analysis, reporting and presentations
• Collaborative and engaged leader that has proven success with all levels of the organization to identify, analyze, and solve problems for continuous improvement
• Subject matter expert within the security industry with comprehensive knowledge of business practices and challenges
• Strong financial, oral, and written interpersonal communication skills to respond to high profile rebid opportunities

PREFERRED QUALIFICATIONS:

• Master’s degree in Business or related field of study
• Law enforcement and/or military experience

BENEFITS:

• Pay rate: $85,000 to $120,000 per year
• Medical, dental, vision, basic life, AD&D, and disability insurance
• Eligibility for our retirement plans
• Eight paid holidays annually, five sick days, and four personal days
• Flex time off plan
• Bonus

#LI-26