Senior Vice President Quality and Safety

Facility: Administrative Regional Training Cntr

Shift: Shift 1

Status: Executive FTE: 1.000000

Bargaining Unit: ACE Associates

Exempt from Overtime: Exempt: Yes

Work Schedule: Days

Hours: 8:00am to 4:00pm

Summary:

This position is responsible for setting the strategic direction, leading and managing all functions and activities of Quality & Safety and System Verification Office activities across Catholic Health (CH), with assets greater than one billion dollars, ten thousand associates and two thousand key quality metrics. The SVP, Quality & Safety is responsible for the overall management of an experienced broad based team charged with monitoring, reporting, educating, and inspiring devotion to excelling in internal and external quality metrics for the entire enterprise with the goal of attaining and sustaining top decile performance. The SVP, Quality & Safety serves as the CH system liaison and senior executive for all Quality and Patient Safety collaborative initiatives with the acute care hospitals, CH Service Lines, Continuing Care Division and Homecare Ministries to promote appropriate integration and alignment in an effort to improve the quality and patient safety outcomes across continuum, thereby improving the patient’s overall experience. Responsible for developing and maintaining strong collaborative relationships with all levels of Management, the CH Medical Staff and CH Governance. This position is accountable for quality related regulatory compliance for the entire enterprise. Also plays a critical role in System and Catholic Medical Partners initiatives on Population Health Management, quality improvements, clinical practice standardization, fostering a culture of safety, champion our high reliability & magnet journey, and other cross-functional initiatives. Continuously learning about evolving best practices in the field of quality, safety, and performance improvement science. Establish a strategic framework for achieving the institution’s goals with relation to medical care quality, education quality, research quality, and patient safety. Provides leadership on all quality related issues in collaboration with the Vice Presidents of Medical Affairs, Vice Presidents of Patient Care Services, and Chairs of Catholic Health.

Responsibilities:

EDUCATION

• Master’s Degree required with clinical major preferred

• Graduate of an accredited school of professional nursing

• Bachelor of Science in Nursing (BSN) required

• RN licensure in New York State must be acquired within six (6) months of hire

EXPERIENCE

• Minimum of five (5) years of relevant work experience in healthcare in a Quality and Safety Management Leadership position

• Proven track record in performance improvement

• Work experience within an academic medical center and/or progressive health system of significant size and complexity preferred

• Experience establishing, pursuing and monitoring appropriate process and outcome measures for key initiatives using a systems perspective; evaluating the processes by which clinical care and patient services are delivered; identifying areas of opportunity, setting standards for outcomes, developing appropriate systems to monitor outcomes, and overseeing the implementation of process improvements

• Experience working with informatics, metrics, and performance improvement and measurement

• Demonstrated change management skills in a complex healthcare environment

• Experience with tracking, reporting, and improving key quality and safety metrics

• Experience with Lean Six Sigma Methodologies

• CPHQ or CPH RN certification

COMPETENCY REQUIREMENTS

Level III

Enterprise Guardian – Stays aware of needs and issues throughout the organization; builds and maintains good relationships with a variety of stakeholders; understands the economic and other impacts of business decisions; understands both the formal and the informal organizational structure; Maneuvers through complex political situations effectively; Safeguards the assets of the organization.

Strategist – Creates a long-range strategy or vision for his/her part of the organization; Keeps customers in the forefront of department actions and decisions; Understands industry best practices and competitive advantage; Can meet short term demands without losing sight of long term strategy; Shares strategic information and plans with associates; communicates a clear and compelling rational for business goals and decisions

Talent Advocate – Hires individuals with the right skills for the job; Hires individuals with the behaviors for our work environment; Helps others to make time to develop their knowledge and skills; Gives others fair consideration for promotion; grooms others for future success within the organization.

Inspirational Leader – Inspires and motivates colleagues and staff throughout the organization by clearly articulating a compelling vision for the future, making courageous decisions, following through with commitments, and demonstrating an unrelenting passion for CH mission and performance

Level II

• Change Driver

• Mobilizer of Quality

• Strong, Authentic Communicator

Level I

• Support the CH Values, Mission, Vision & Goals

• Coach and develop for results

• Manage work and resources

• Select talent and inspire loyalty and trust

• Manage diversity

• Partner with and across teams

• Problem solving

• Drive performance, quality and customer service

Mission Competencies

• Spiritually grounded

• Mission and values integration

• Values based decision making/decision quality

• Care for the poor and vulnerable persons

KNOWLEDGE, SKILL AND ABILITY

• Master of influential leadership with regional and shared services leaders

• Strong, inspirational leader of innovation and change

• Ability to lead, challenge, motivate and facilitate teams to achieve results

• Strong project management skills

• Ability to create, implement, and monitor innovative/cutting edge programs

• Demonstrated flexibility in adjusting to changes in priorities and situations within the internal and external environment

• Ability to work with mathematical concepts such as probability and statistical inference

• Strong analytical skills for designing, evaluating, and reporting data

WORKING CONDITIONS

• Minimal physical effort required, typical of most office work environments

• Normal heat, light space, and safe working environment; typical of most office jobs