Retail Customer Service Associate

Full-time

Gillman Home Center

The Customer Service position is responsible for providing accurate product knowledge, quality and excellent customer service to customers. This position will be scheduled up to 40 hours/week and should have open availability for days, evenings and weekends. This position will report to our New Castle store location.

Essential Functions:

Provide excellent service to customers.
Treat all team members, vendors, and customers with courtesy and respect.
Greet and assist customers in a positive, approachable manner. Answer questions and resolve customer concerns. Advise customers on solutions to projects and problems. Offer solutions with add on sales when appropriate.
Perform any necessary customer service tasks including but not limited to; cutting keys, filling propane, running register, assisting with rental transactions, etc.
Provide services to customers at point of sale, including, but not limited to; running register, bagging items, assist with loading products, answering inquiries, etc.
Recover department daily ensuring; inventory is fronted, faced and in correct place, aisles are clean, organized and free of obstructions.
Responsible for making sure all products in the department are stocked properly.
Maintain proper inventory levels by monitoring and adjusting min / max order points, working back stock and making inventory adjustments as needed. Order inventory as necessary, and complete purchase orders and other related paperwork.
Complete cycle counts as required.
Update prices as assigned.
Opening and closing store as assigned.
Store maintenance as needed including but not limited to; cleaning common areas, trash removal, parking lot and sidewalk sweeping, and snow removal.
Always continue to make customers a priority while working your department.
Ensure a safe working environment. Maintain situational awareness. Identify and report any safety issues or concerns to management.
Help out in other departments as necessary.
Follow all company policies and procedures.
Other duties as assigned.

Supervisory Responsibility: This position does not currently manage any direct employees.

Work Competencies :

Customer Service
Teamwork
Attention to detail
Communication

Physical Demands:
The ideal candidate must be able to complete all physical requirements of the job with or without a reasonable accommodation.

Prolonged periods of standing and walking throughout the day.
Must be able to lift up to 20 lbs at times.

Position Type and Expected Hours of Work:
This is a full-time position, scheduled up to 40 hrs/week. Days and hours of work vary. Must be available to work days, evenings and weekends.

Required Education and Experience:

High School Diploma or GED
2+ years of customer service experience
1+ years of retail job experience
product knowledge of items in assigned department

Gillman Home Center provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex (including pregnancy, gender identity, and sexual orientation), parental status, national origin, age, disability, genetic information, political affiliation, military service, or other non-merit based factors in accordance with applicable federal, state and local laws.
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.

Apply

Vacancy posted 13 days ago

Similar jobs that could be interesting for youBased on the Retail Customer Service Associate in Knightstown, IN vacancy

Customer Service and Sales Support Specialist
...Customer Service & Sales Support Specialist Location: Greenfield (Corporate Office) Schedule: Monday–Friday, 8:00 AM – 5:00 PM... ...impulse, trend-driven merchandise and sells directly to major retailers. We pride ourselves on developing fun, innovative products—and...
Suggested
Casual work
Work at office
Monday to Friday
Novelty Inc.
Greenfield, IN
2 days ago
Part-Time Sales Associate (Greenfield, IN)
$11.5 per hour
...Part-Time Sales Associate (Greenfield, IN) Greenfield, Indiana Retail Ace Retail Group (ARG), is a division of Ace Hardware Corporation that owns and... ...cleanliness. Essential Duties & Responsibilities Customer Service: Provide a positive representation of Ace...
Suggested
Hourly pay
Part time
Ace Hardware
Greenfield, IN
1 day ago
Part-Time Sales Associate (Greenfield, IN)
$11.5 per hour
...About Ace Retail Group Ace Retail Group (ARG), is a division of Ace Hardware Corporation... .... General Summary The Sales Associate will assist in the receiving, stocking,... ...Duties & Responsibilities Customer Service: Provide a positive representation...
Suggested
Hourly pay
Part time
Ace Retail Group
Greenfield, IN
4 days ago
Part-Time Sales Associate with Keys (Greenfield, IN)
$12 per hour
...Part-Time Sales Associate with Keys Greenfield, Indiana Retail Ace Retail Group (ARG), is a division of Ace Hardware Corporation that owns and... ...Sales Associate position are to maintain outstanding customer service, generate sales, merchandise product, own assigned...
Suggested
Hourly pay
Temporary work
Part time
Flexible hours
Night shift
Ace Hardware
Greenfield, IN
1 day ago
SALES ASSOCIATE in WILKINSON, IN
...opportunities. We are not just a retail company; we are a company that values... ...GENERAL SUMMARY: The Sales Associate acts as a point of contact for our customers. The duties of the Sales... ...FUNCTIONS: Provide excellent customer service, greet and assist customers. Operate...
Suggested
Work experience placement
Seasonal work
Dollar General
Wilkinson, IN
6 days ago
LEAD SALES ASSOCIATE-PT - 21 and older only - in WILKINSON, IN
...provide a wide range of career opportunities. We are not just a retail company; we are a company that values the unique strengths... ...and maintaining plan-o-grams and programs. Provide exemplary customer service. Perform other duties as necessary to maximize profitability,...
Work experience placement
Seasonal work
Relocation package
Dollar General
Wilkinson, IN
1 day ago
Store Associate
$15.5 per hour
...enjoyable - including yours! As a Store Associate , you'll be at the heart of our guest... ...Provide friendly, prompt service at the register or self-checkout Suggest... ...2 years work experience preferred ~ Retail or customer service experience preferred...
Hourly pay
Full time
Part time
Work experience placement
Work at office
Local area
Flexible hours
Shift work
Night shift
RaceTrac
Greenfield, IN
1 day ago
LEAD SALES ASSOCIATE-FT - 21 and older only - in WILKINSON, IN
...opportunities. We are not just a retail company; we are a company that... ...SUMMARY: The Lead Sales Associate helps maintain a clean, well-organized store with a customer-first focus. The duties of the... ...Provide superior customer service leadership; greet and assist customers...
Work experience placement
Seasonal work
Dollar General
Wilkinson, IN
6 days ago
Retail Specialist
Retail Specialist - Account Executive - Tractor Trailer Sales About Transport Enterprise Leasing (TEL): Step into a career with... ...guides our faith‑based culture and commitment to world‑class customer service. We proudly support both Private Fleets and For‑Hire Carriers...
Temporary work
Work at office
TEL
Greenfield, IN
3 days ago
Retail Associate
...cleaning of building and grounds to keep the store presentable for customers and staff.Duties and Responsibilities:Include but are not... ...skillsHandle products with care and minimize lossCommunicate with retail manager around any supply needs, inventory and pricingClean up...
Summer work
Keystone Cooperative, Inc.
Greenfield, IN
2 days ago
Remote Sales and Service Agent
$69k
...approachable demeanor. A strong desire to help others: provide valuable advice and services. Effective Communication Skills: your ability to connect with others is crucial. Sales or customer service experience is advantageous but not mandatory. Your Qualifications:...
Remote job
Full time
Work from home
Flexible hours
HMG Careers
Charlottesville, IN
a month ago
Inside Sales Consultant
$25 per hour
...increasing its footprint across Independent Retail, while offering a powerful Value... ...distribution (PODs), order frequency, and customer engagement Execute against KPIs tied to... ...Are 1+ years of Inside Sales, Customer Service, Phone-Based Sales, or related experience...
Full time
Shift work
Novelty Inc.
Greenfield, IN
2 days ago
Sales Rep
$400 per month
...simple $400 payout. Responsibilities As a Retail Sales Representative, you are the face of... ...sales and delivering an exceptional customer experience. We are looking for bold, energetic... ...401k Pay Advances Discounted Phone Service Rewards Trips / Contests Promotion Opportunities...
Weekend work
Day shift
Afternoon shift
Connectivity Source | T-Mobile Authorized Retailer at Greenf...
Greenfield, IN
2 days ago
Outside Sales Representative
$45k - $55k
...role, this isn’t it! Top performers across retail channels are joining Novelty Inc.... ...maintain a pipeline of Liquidation/Value customers. Base pay range $45.00/yr - $55.00/yr... ...in Outside Sales within CPG, DSD, retail services, or multi-channel retail Foster a culture...
Full time
Shift work
Novelty Inc.
Greenfield, IN
2 days ago
Bilingual Spanish T-Mobile Sales Representative
$400 per month
...is this FOR? All new hires for MOBILE ASSOCIATE AND RETAIL ASSISTANT MANAGER positions (excluding... ...who are obsessed with providing amazing customer experiences while delivering on all... ...~ Pay Advances ~ Discounted Phone Service ~ Rewards Trips / Contests ~ Promotion...
Hourly pay
Weekend work
Day shift
Afternoon shift
Connectivity Source |T-Mobile Authorized Retailer
Greenfield, IN
7 days ago
Territory Sales Representative
...something unexpected. This is more than direct salesthis is service with purpose, backed by a team that wins together and grows... ...afterwards) Bonus Points For: Background in customer service, retail, or athletics Previous experience with team environments...
Weekly pay
Immediate start
True North Group LLC.
Greenfield, IN
22 days ago
Entry Level Sales Representative
...prioritize genuine relationships, outstanding service, and a positive work environment on a... ..., follow up on leads, and ask satisfied customers for referrals. You'll be proactive,... ...years in a customer-facing environment (retail, hospitality, another sales role), we want...
Weekly pay
Local area
Immediate start
Flexible hours
Afternoon shift
True North Group LLC.
Greenfield, IN
27 days ago
Courtesy Clerk/Grocery Bagger
...Create an outstanding customer experience through exceptional service. Establish and maintain a safe and clean environment... ...at check out for customers · Associate will strive for at least five... ...Desired Previous Job Experience ~ Retail Experience is preferred but not necessary...
Seasonal work
Local area
Kroger Family of Companies
Greenfield, IN
2 days ago
Order Filler/Assembly Clerk (US Citizen)- Greenfield, Indiana
$17 per hour
...Filler / Shipping Clerk is responsible for picking, packing and shipping of materials out of the warehouse to internal and external customers. RESPONSIBILITIES • Picks, packs and ships outbound shipments efficiently, effectively and in a safe manner •...
Hourly pay
Full time
Work experience placement
Altimeter Solutions
Greenfield, IN
14 hours ago
Assistant Store Leader (Assistant Manager)
...over 86,000 locations, surpassing every retailer in the world. We revolutionize convenience... ...innovation — working hard to be the customer's first choice. 7-Eleven empowers our employees... ...confidently provide excellent customer service to our customers every time they visit....
Hourly pay
Full time
Traineeship
Immediate start
7-Eleven
Greenfield, IN
1 day ago
Customer Service Associate I
...Customer Service Associate We're seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer... ...is preferred Previous customer service experience in retail, hotel, restaurant, grocery, or drug store environment is highly...
Contract work
Part time
Local area
Dollar Tree
Greenfield, IN
3 days ago
Retail Lead Generator
$18 - $20 per hour
...opportunities available American Residential Services (ARS) is the nation’s largest provider... ...work inside national home improvement retail stores promoting HVAC services, system... ...supports lead‑generation, brand‑awareness, and customer education while scheduling in‑home...
Hourly pay
Weekly pay
Full time
Part time
Work at office
Local area
Work from home
Flexible hours
Shift work
Weekend work
Aksarben Heating, Air Conditioning, Plumbing
Greenfield, IN
3 days ago
Customer Service Associate - Greenfield
...Responsibilities: Takes incoming phone calls and answers customer questions. Handles any walk-in customers. Collects payments... ...~ High school diploma or GED equivalent. ~1 year of customer service experience. ~ Property & Casualty insurance license required...
Full time
Monday to Friday
Indiana Farm Bureau Insurance
Greenfield, IN
3 days ago
Customer Service Associate
$15 - $18.75 per hour
...Customer Service Associate As a Customer Service Associate (CSA), you are the friendly face that puts the wow in Wawa by greeting and serving our customers. Our CSAs are proud to be part of a beloved brand that is committed to putting people first, doing the right...
Hourly pay
Local area
Flexible hours
Shift work
Wawa
Greenfield, IN
1 day ago
Customer Service Associate II
...Customer Service Associate II Your positive, friendly disposition and eagerness to get things done make you the right person for our Customer... ...equivalent is preferred Previous customer service experience in retail, hotel, restaurant, grocery, or drug store environment is...
Contract work
Part time
Local area
Dollar Tree
Greenfield, IN
4 days ago
Store Display & Inventory Specialist
...member to manage book scanning, determine inventory placement, and maintain a clean sales display. Ideal candidates will show strong customer focus and attention to detail while being comfortable in a physically demanding role. This position offers opportunities for...
Local area
Southern Indiana, Inc.
Greenfield, IN
2 days ago
Customer Service Associate (Store #323)
...Customer Service Associate (CSA) Receives cash from customers or team members in payment for goods or services by performing the following duties. Inspect all outside areas to include: the building, storage buildings, restrooms, dumpster area, lawn, driveway, approaches...
Work at office
Shift work
Kocolene Development Co
Greenfield, IN
1 day ago
Outside Sales Representative
$120k - $250k
...Transportation, Business & Professional Services, Manufacturing & Industrial/Construction... ..., assist homeowner in claim process or retail quote. Enter data using our mobile canvass... ...leading CRM Service Titan. Evening: Customer follow-ups, proposal reviews, pipeline...
Full time
For contractors
Work at office
Immediate start
Day shift
Afternoon shift
AmeriPro Roofing
Greenfield, IN
3 days ago
Customer Service Rep. / Cashier Knightstown Quickpix
...Description Join our team! In this role you are the front line in our relationship with our customer. Offering that great level of service is what will set you apart from others in this very competitive industry. Responsibilities Throughout your shift you will...
Shift work
Herdrich Petroleum
Knightstown, IN
2 days ago
Store Associate - (RT2633)
$15.5 per hour
...lives simpler and more enjoyable - including yours! As a Store Associate , you’ll be at the heart of our guest experience, helping keep... ...an Exceptional Guest Experience Provide friendly, prompt service at the register or self-checkout Suggest additional products...
Hourly pay
Full time
Part time
Work at office
Local area
Flexible hours
Shift work
Night shift
RaceTrac
Greenfield, IN
a month ago

Do you want to receive more vacancies?

Subscribe and receive similar vacancies to Retail Customer Service Associate. Be the first to apply!