Field Operations Manager

Role: Field Operations Manager

Location: Mount Vernon, NY, 10550

Type: FTE - Permanent


The Field Operations Manager is the equivalent of a General Superintendent in the mechanical contractor and steamfitter industries. This role carries full ownership of every job from initial quote through successful commissioning and is the single point of accountability for field execution, project delivery, and customer satisfaction across all active jobs. This is a senior leadership position with a defined advancement path to President & Sales Director.


Overall Responsibility


The Field Operations Manager serves as the operational hub between the President and the field. They own the complete job lifecycle - quoting, installation planning, vendor and subcontractor coordination, emergency response, and new asset build projects. They work in close partnership with the Asset Manager to deploy the right personnel and equipment to every job and serve as the primary customer-facing contact from contract execution through project closeout.


The President remains actively available to the Field Operations Manager as a resource on major accounts, complex customer situations, and strategic decisions. The Field Operations Manager is expected to operate with a high degree of independence and ownership on day-to-day job execution, engaging the President when the situation warrants senior relationship involvement or strategic direction.


This role requires deep hands-on technical knowledge of boiler and steam systems, the credibility to direct mechanics, fabricators, and installation crews in the field, and the organizational ability to manage multiple concurrent projects across the NYC, Metro, and Tri-State area.

Qualifications

• Minimum 5 years of hands-on experience in boiler maintenance, steam systems, or a closely related mechanical trade; steamfitting, HVAC, or industrial piping backgrounds considered.
• Demonstrated field experience with both high and low pressure steam boilers and associated auxiliary systems.
• Proven experience managing installations, coordinating subcontractors, and overseeing field crews.
• Experience in estimating and quoting mechanical contracting preferred.
• Strong working knowledge of NYC and NYS boiler codes, safety regulations, and permitting requirements.
• OSHA 30 required
• Valid driver's license; ability to travel to job sites throughout the NYC Metro / Tri-State area.
• Must maintain personal vehicle insurance meeting company requirements.
• Proficiency in Microsoft Office; familiarity with project management or ERP tools a plus.