Assistant Manager - RIZE | Carmel, IN

Job Description

Job Description

Since 1997, Mike Cunningham, owner of Cunningham Restaurant Group (CRG), has created an array of unforgettable dining experiences for guests and local communities. From its humble beginnings in Brownsburg, Indiana, CRG has grown into a thriving tri-state restaurant group built on innovation, hospitality, and a commitment to community impact. Today, CRG encompasses 40+ restaurants across 18+ unique concepts, with a continued focus on sustainable growth and operational excellence.

RIZE offers a fresh take on breakfast and lunch, featuring farm-to-table ingredients, house-made baked goods, and produce grown in CRG's own greenhouse. Known for its welcoming atmosphere, exceptional hospitality, and commitment to quality, RIZE creates memorable experiences for guests from the first cup of coffee to the last bite.

We are seeking an Assistant Manager to join the leadership team at RIZE. This role is ideal for a hospitality-focused leader who is passionate about developing people, creating exceptional guest experiences, and supporting a positive, high-performing team culture.

As an Assistant Manager, you will play a key role in the day-to-day operation of the restaurant, helping to lead the team, support operational excellence, and ensure every guest receives outstanding service. The ideal candidate thrives in a fast-paced environment, leads by example, and is committed to fostering an atmosphere where both team members and guests feel genuinely cared for.

This position offers the opportunity to grow your leadership skills while building a rewarding career with one of the Midwest's most respected restaurant groups.

Key Responsibilities:

1. Supporting General Manager:

   • Collaborate with the General Manager in daily operations, planning, and decision-making.

   • Assist in setting and achieving financial goals, monitoring performance, and making improvements as needed.

2. Staff Supervision and Training:

   • Oversee and support the front-of-house and back-of-house teams.

   • Assist in recruiting, training, and developing staff to maintain high service standards.

   • Monitor staff performance and provide feedback and coaching as required.

3. Customer Service:

   • Ensure that all guests receive exceptional service and resolve any guest concerns or issues.

   • Foster a welcoming and friendly atmosphere, ensuring guests feel valued and appreciated.

   • Assist in maintaining and enhancing the restaurant's reputation for outstanding service.

4. Operational Excellence:

   • Participate in the day-to-day operations of the restaurant, including scheduling, inventory management, and quality control.

   • Ensure compliance with health, safety, and sanitation regulations.

   • Collaborate with the General Manager to optimize menu offerings and promotions.

5. Financial Management:

   • Assist in managing the budget, controlling costs, and maximizing revenue.

   • Monitor financial reports, analyze data, and recommend strategies for improved profitability.

   • Contribute to inventory management and cost control efforts.

6. Team Collaboration:

   • Foster a positive and collaborative work environment, promoting teamwork and effective communication.

   • Support and implement company policies and procedures.

   • Step in as the acting General Manager in their absence.

Qualifications:

• Previous experience in a supervisory role in a casual restaurant or upscale casual establishment is preferred.

• Strong leadership, organizational, and communication skills.

• Understanding of food and beverage operations, service standards, and industry best practices.

• Ability to work effectively in a high-pressure, fast-paced environment.

• Proficiency in restaurant management software and point-of-sale systems.

Benefits:

• Medical, dental, and vision insurance

• Flexible spending accounts available

• 401k with company match

• Paid time off

• Excellent dining benefits

Salary and benefits will be competitive and commensurate with experience. If you are a dynamic, experienced leader with a passion for delivering exceptional dining experiences, we encourage you to apply. Join the CRG team and help play a vital role in our company’s success while also excelling in your career!

At Cunningham Restaurant Group, we embrace diversity and uphold equal opportunities for all. Our commitment to fairness and inclusivity reflects our core values of Connection, Honesty, Ownership, Respect, Fairness, Kindness, and Opportunity. We do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. Please join us in fostering an environment where everyone is valued and respected.