Assistant Manager

Benefits:

Free food & snacks

Health insurance

Opportunity for advancement

Paid time off

Training & development

Vision insurance

Wellness resources

401(k)

Bonus based on performance

Company parties

Competitive salary

Dental insurance

Employee discounts

WOODHOUSE DAY SPA

Assistant Manager

About Woodhouse Day Spa

Woodhouse Day Spa is a modern luxury day spa dedicated to delivering results-driven treatments and exceptional hospitality in an elevated, serene environment. Our leaders are the stewards of that experience — responsible for the people, operations, and financial performance that make the Woodhouse standard possible every single day.

The Opportunity

We are seeking a polished, guest-focused Assistant Manager to lead our front-of-house team. This is a working leadership role — you'll be regularly scheduled on the front desk performing Spa Coordinator duties, so you should expect to be highly guest-facing every week, not solely behind the scenes. In this role, you'll coach and develop hospitality team members to confidently sell retail, maximize the appointment book, and consistently upsell and book advanced services — all while ensuring our guest journey standards are followed on every guest, every visit.

What You'll Do

Work regularly scheduled shifts on the front desk, personally performing Spa Coordinator duties

Coach and develop hospitality team members to confidently sell retail and hit sales goals

Run daily sales huddles and give real-time, on-the-floor coaching

Maximize the appointment book and drive upsells and advanced service bookings

Ensure the guest journey is followed on every guest, from arrival to departure

Train new hires and serve as Manager on Duty, supporting the Spa Director

What We're Looking For

2-4 years of front desk, guest services, or hospitality leadership experience in a sales-driven environment

A proven, hands-on track record coaching a team to hit retail and booking goals

Strong training, coaching, and communication skills

Flexible availability including evenings, weekends, and holidays

What Success Looks Like

A hospitality team consistently hitting retail and upsell goals

A fully maximized appointment book with minimal gaps

A team you've personally coached to sell with confidence

What We Offer

Competitive management-level compensation

Complimentary and discounted spa services

A direct path toward Spa Director-level roles

Hands-on leadership development focused on sales coaching and hospitality performance

If you're a hospitality leader who thrives on coaching a team to perform, we'd love to meet you.

To apply, email your resume to View email address on click.appcast.io or visit woodhousespas.com/careers.

This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. All inquiries about employment at this location should be made directly to the franchisee.