Assistant Store Manager - Account Retention and Leadership

$18 per hour

Majik Enterprises International, Inc.

Lancaster, PA

Majik

4x Best Places to Work in PA (20222025)

Ahora contratando! Se habla espaol

Looking for more than just a job?

At Majik, you'll build real relationships, earn bonuses, and grow your career.

No rent-to-own experience? No problem we train you.

"I enjoy working at Majik because I get to help people solve problems every single day, turning challenging issues into solutions that make a real difference" - Donae

Who We Are

We Serve Others

We Do What It Takes

We Own It

We're passionate about helping employees grow and delivering great customer experiences!

Pay + Perks

Starting at $18+/hour & Monthly Bonus Potential
3 Weeks PTO + Paid Holidays
Medical, Dental, Vision + 401(k) Match
Employee Discounts + Loyalty Rewards
Career Growth Opportunities (we promote from within)
Weekly Pay
Reimbursement Toward Home & Vehicle Purchase (after 1 year)
Bilingual candidates may earn additional pay!
...and so much more!

Who Succeeds in This Role

Takes ownership of results and account performance
Leads by example while staying hands-on
Comfortable managing customers, collections, and team accountability
Handles tough conversations professionally
Driven by goals, metrics, and continuous improvement

What You'll Do

Support the Store Manager in driving overall store performance
Lead daily operations across sales, account retention, and service
Coach and hold team members accountable to expectations
Review reports and act on opportunities to improve results
Oversee customer accounts and follow up on past-due balances
Guide team on retention and collection strategies
Review payment histories and support action plans
Ensure accurate documentation of interactions and payments
Coordinate field visits and delivery schedules
Maintain store standards (inventory, merchandising, cleanliness)
Step in to lead the store when needed

Leadership Responsibilities

Supervise and support a small team (13 employees)
Assign tasks, provide coaching, and follow up on results
Train team members on sales, service, and retention best practices

Requirements

What We're Looking For

1+ year of leadership or supervisory experience preferred
Retail, collections, or customer service background preferred
Strong leadership, communication, and problem-solving skills
Ability to manage multiple priorities and performance expectations
Valid driver's license with insurable driving record
Ability to lift up to 25 lbs (assistance for heavier items)

Schedule

Full-time (40 hours/week), 5-day workweek

MondayFriday: 10am7pm, Saturday: 10am6pm (required), Sunday: Closed

Additional Information

Blue Ocean Brands does not conduct routine pre-employment drug testing but may require testing in cases such as reasonable suspicion, workplace accidents, or as required by law

Majik Enterprises International, Inc.

Apply

Vacancy posted 3 days ago

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