Administrative Assistant - Mental Health

Job Description

Job Description

Administrative Assistant - Mental Health

We are seeking a friendly, organized, and detail-oriented Administrative Assistant to support the day-to-day operations of a busy mental health private practice. The ideal candidate is comfortable working with the public, managing multiple priorities, handling a multi-line phone system, and maintaining accurate client and scheduling information. We are seeking a trustworthy, positive person to give our clients and staff a wonderful experience.

Schedule - Monday-Friday 7:30 AM to 4:30 PM

This role requires being onsite/in-person

Responsibilities

• Greet and assist clients, answer a multi-line phone system, schedule appointments, collect payments, and provide general support.
• Complete client intakes, gather insurance benefits, assign clients to appropriate therapists, and schedule initial appointments.
• Manage schedules for 12+ providers across two locations.
• Enter and maintain client information, type correspondence and forms, and ensure records are accurate and up to date.
• Compile weekly and monthly reports and maintain data in Excel spreadsheets.
• Assist with record requests, insurance billing, accounts receivable, payment posting, and follow-up on outstanding balances.
• Perform additional administrative duties as needed to support the smooth operation of the practice.

Qualifications

• Friendly, courteous, and professional demeanor
• Strong communication and customer service skills
• Comfortable interacting with clients and the public
• Strong typing and data-entry skills
• Excellent attention to detail and accuracy
• Ability to learn and efficiently operate a multi-line phone system
• Strong organizational and multitasking abilities
• Proficiency with general computer systems
• Previous administrative, medical office, behavioral health, or healthcare experience is a plus

Compensation - $17-$20 per hour based on experience