Customer Service Rep

Customer Service Rep (HR)

Immediate need for a talented Customer Service Rep (HR). This is a 06 months contract opportunity with long-term potential and is located in Minneapolis, MN (Onsite). Please review the job description below and contact me ASAP if you are interested.

Pay Range: $20/hr - $20.35/hour. Employee benefits include, but are not limited to, health insurance (medical, dental, vision), 401(k) plan, and paid sick leave (depending on work location).

Key Responsibilities

• Reporting & Analytics
• Develop and support SQL Server Reporting Services (SSRS) reporting solutions.
• Design scalable reporting architectures supporting regulatory, operational, and executive reporting needs.
• Collaborate with business partners to translate reporting requirements into technical solutions.
• Support report automation, distribution, and performance optimization.

Key Requirements and Technology Experience

• Key skills; Customer Service and HR
• 2-year college or post-secondary course work in related field or applicable work experience.
• Strong PC skills, preferred experience working in Workday.
• Established vocabulary of general HR terminology (recruitment, payroll, benefits)
• Strong verbal and written communication skills
• Excellent interpersonal skills with and a customer service approach to problem solving.
• Commitment to maintaining the highest level of confidentiality when dealing with personal information, compensation and benefit information
• Bachelor's degree
• 3 years of Customer Service experience
• Candidate with minimum of 1-3 years of experience in administration of HR, Recruitment, Payroll or Benefits.
• Monitor data movement pipelines and implement controls to ensure data integrity and completeness.
• Partner with upstream and downstream application teams to resolve integration issues.

Our client is a leading Banking Industry, and we are currently interviewing to fill this and other similar contract positions. If you are interested in this position, please apply online for immediate consideration.

Pyramid Consulting, Inc. provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

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