Computer Technician II
Midwest Productions
Job Description
Job Description
Job Overview
The Computer Technician is responsible for managing standard network infrastructure, resolving help desk tickets, and troubleshooting hardware and software systems
Responsibilities
- Maintain and monitor standard networking infrastructure (routers, switches, firewalls, and Wi-Fi).
- Respond to and resolve help desk tickets promptly to minimize downtime.
- Diagnose and troubleshoot hardware, software, and peripheral issues.
- Set up, configure, and deploy employee workstations and devices.
- Manage user accounts, permissions, and access controls within standard enterprise systems.
- Document technical issues, solutions, and internal procedures clearly.
- Assist in exploring and implementing AI-driven tools and productivity systems.
Requirements
- Experience working as an IT Technician or in a similar help desk role.
- Strong understanding of networking concepts (TCP/IP, DNS, DHCP, VPNs).
- Proficiency in troubleshooting Windows/Mac OS and standard office software.
- Hands-on experience with PC/server hardware diagnostics and repairs.
- Good communication and customer service skills.
- Ability to work independently and manage multiple priorities.
- Familiarity with AI systems, prompt engineering, or LLM tools is highly valued.
- Strong organizational skills and the ability to manage multiple tasks effectively.
If you’re excited about starting a career as a Computer Technician and you are ready to bring your energy and enthusiasm to our team, we want to hear from you!
Company DescriptionManufacturing company that embodies safety, quality, and customer satisfaction. Our employees have outstanding capabilities to propel us into the future. Join us and transform yours!
Company Description
Manufacturing company that embodies safety, quality, and customer satisfaction. Our employees have outstanding capabilities to propel us into the future. Join us and transform yours!
Vacancy posted 14 days ago
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