Front Desk Coordinator

Summit Dental

Front Desk/Treatment Coordinator

The Smile Salon & Day Spa seeks a Front Desk/Treatment Coordinator to join our growing, modern dental practice in Kansas City, MO! We place great emphasis on teamwork and foster collaboration within our team. The best candidate for this role has strong attention to detail and a patient-centered mindset. If this sounds like you and you meet our qualifications below, we want to hear from you!

Schedule

Full-time
Monday through Thursday
Hours vary

Benefits

Medical, dental, vision, and life insurance
Generous PTO and paid holidays
Traditional and Roth 401(k) options
Referral Bonus Program
Free CE courses provided by our affiliated vendors

Responsibilities

Verify insurance eligibility, benefits, and coverage
Submit and follow up on dental insurance claims
Review EOBs, denials, and outstanding claims
Explain treatment estimates, insurance benefits, and patient portions
Collect payments and follow up on outstanding patient balances
Schedule appointments and assist with front desk duties
Communicate professionally with patients and insurance companies
Maintain accurate patient and financial information in Dentrix
Greet and check in patients with professionalism and warmth
Schedule appointments and manage the front desk efficiently
Make 50+ outbound calls daily to confirm appointments and contact new patients
Present treatment plans confidently and help patients schedule care
Support the clinical team with coordination and communication
Maintain accurate patient records and handle insurance verifications

What We're Looking For

Previous dental front-office experience preferred but not required
Dental insurance/billing experience strongly preferred but not required
Excellent verbal and written communication skills
Professional, polished, and friendly demeanor
Strong phone etiquette and customer service skills
Comfortable discussing treatment costs and collecting balances
Organized, detail-oriented, and able to multitask
Dentrix experience preferred
Reliable and able to work independently as well as with a team
Positive attitude, willingness to learn, and attention to detail
Reliable and organized with strong multitasking skills

Summit Dental

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Vacancy posted 1 day ago

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