Pediatric Case Manager Care Coordination

Primary City/State: Glendale, Arizona Department Name: Case Mgmt-Hosp. Work Shift: Day. Job Category: Clinical Care. Job Summary In the Pediatric Case Manager Care Coordination position, you will have the opportunity to provide comprehensive, family-centered care coordination for pediatric patients as assigned. This position is accountable for the clinical quality of Care Coordination services delivered by both you and others, identifies and resolves barriers that may hinder effective patient care for children and their families. Schedule Full Time – 40 Hours per week (Monday‑Friday). Five 8‑hour shifts: 7:30am–4:00pm or 8:00am–4:30pm. Every 3 weeks weekend rotation (Saturday & Sunday). Holiday rotations required. Enjoy a flat rate $3/hour weekend shift differential. Location Banner Thunderbird Medical Center, Glendale, Arizona. Banner Thunderbird Medical Center is a Level I Trauma Center and a tertiary care destination for all ages. Responsibilities Manages individual patients across the health care continuum to achieve optimal clinical, financial, operational, and satisfaction outcomes. Acts in a leadership function with process improvement activities for populations of patients to achieve the optimal clinical, financial, operational, and satisfaction outcomes. Collaboratively develops and manages the interdisciplinary patient discharge plan and effectively communicates the plan across the continuum of care. Maintains knowledge of Medicare, Medicaid and other program benefits to assist patients with discharge planning and choices; knowledge of community resources relevant to health care, end-of-life dynamics, substance abuse, abuse, neglect, and domestic violence. Establishes and promotes a collaborative relationship with physicians, payers, and other members of the health care team; collects and communicates pertinent, timely information to payers and others to fulfill utilization and regulatory requirements. Educates internal members of the health care team on case management and managed care concepts; facilitates integration of concepts into daily practice. May supervise other staff. Has freedom to determine how best to accomplish functions within established procedures; confers with supervisor on any unusual situations. Positions are entity based with no budgetary responsibility. Internal & External Customers Internal: Patients, families, all levels of nursing management and staff, medical staff, and all other members of the interdisciplinary health care team. External: Physicians and their office staff, payers, community agencies, provider networks, and regulatory agencies. Minimum Qualifications Registered Nurse (RN) : Must possess knowledge of case management or utilization review as normally obtained through the completion of a bachelor's degree in case management or health care. Requires current R.N. license in the state worked. Social Worker : Requires a Master's Degree in Social Work and a Licensed Master Social Worker (LMSW) or Licensed Clinical Social Worker (LCSW) or an MSW with the requirement to become licensed within 6 months of hire date. For assignments in an acute care setting, Basic Life Support (BLS) certification is also required. Requires a proficiency level typically achieved with 2 years clinical experience. Must demonstrate critical thinking skills, problem-solving abilities, effective communication skills, and time management skills. Must demonstrate ability to work effectively in an interdisciplinary team format. May have to take rotating call based on the acute facility need. For Case Management positions in acute facilities, Banner Registry and Travel positions require a minimum of one year Case Manager experience in an acute care hospital. Preferred Qualifications Certification for CCM (Certified Case Manager) preferred. Additional related education and/or experience preferred. EEO Statement EEO/Disabled/Veterans. Banner Health supports a drug-free work environment. Privacy Policy: Banner Health is one of the largest, nonprofit health care systems in the country and the leading nonprofit provider of hospital services in the communities it serves. The Banner Journey offers a comprehensive benefit package for all benefit-eligible positions. #J-18808-Ljbffr Banner Health Corporate