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Customer Journey Analyst — Elevate CX & Revenue

Westinghouse Electric Company

Westinghouse Electric Company through WECTEC Staffing Services seeks a Customer Journey Analyst for a 1-year on-site contract in Houston, TX. You will map end-to-end customer journeys, identify friction points, quantify impact on customer experience and revenue, and partner across Operations, Product, Digital, Billing, Marketing and Technology. You will translate insights into requirements, support UAT and post-launch measurement, and maintain a portfolio of improvement opportunities with #J-18808-Ljbffr Westinghouse Electric Company

Vacancy posted 1 day ago
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