Quality Manager

Quality Manager

Metals USA is seeking a Quality Manager in Seekonk MA (Providence RI Suburb). Metals USA is a solid, growth oriented, carbon steel (plate, beam) distribution center servicing the defense, commercial, construction, aerospace and fabrication industries.

The Quality Manager is responsible for implementing quality assurance policies and systems, monitoring quality assurance processes, and ensuring that quality standards are met.

Responsibilities:

• Executes and implements the administration of quality assurance control policies and practices in accordance with stated company objectives.
• Implements the internal quality program and interfaces with vendors, suppliers and customers on quality issues.
• Assesses the quality of material delivered by vendors.
• Manages corrective action program, performs corrective actions for quality related problems internally and for external customers.
• Serves as management's representative for quality reporting purposes.
• Serves as management's representative for government contractors and sub-contractors' audits, and prepares and submits corrective action reports to resolve defective audit findings.
• Maintains a high level of interaction with Operations, Purchasing and Sales to ensure that quality standards are properly executed.
• Achieves quality assurance operational objectives by contributing information and analysis to strategic plans and reviews; prepares and completes action plans; implements production, productivity and quality standards; identifies and resolves problems; completes audits, determines system improvements and implements change.
• Executes and maintains a strong quality assurance culture. Collaborates with managers to identify quality concerns.
• writes and revises quality procedures as required.
• Establishes and maintains department records and reports. Participates in administrative meetings as required.
• Maintains and improves product quality by completing product, system, compliance and surveillance audits; investigates customer complaints; collaborates with other departments (production, sales and purchasing) as needed.
• Prepares quality documentation and reports by collecting, analyzing and summarizing information and trends including failed processes, stability studies, corrective actions and re-validations.
• Adheres to the Reliance's Code of Conduct as well as employee confidentiality requirements.
• Performs projects as assigned by the General Manager.
• May travel to other plants to perform duties as assigned.

Certifications/Licenses:

• Current, valid driver's license in good standing

Physical Demands:


Occupation requires physical activity more than 67 % of the time (> 6 hours per day)

• Sitting, standing, hearing, talking, handling/fingering, reach outward, reach above shoulder, walk, climb, squat or kneel, bend
• Frequently lift, push, pull to 50 -100 pounds

Other Physical Demands:

Must wear the proper protective equipment (PPE)

• Steel-toed shoes
• Hard hats with helmet light with chin strap must be worn at all times while on elevated surfaces
• Protective eye-wear, hand protection, arm guards / sleeves
• Hand protection, arm guards / sleeves
• Hearing protection if required by the hearing conservation program
• Fast-paced, moderately stressful, constantly changing day to day work environment

Work Environment:

May be exposed to some of the following working conditions.

• Exposure to environmental temperature changes hot & cold when inside industrial warehouse
• Moderate to Loud noise levels
• Oils, dust, fumes and metallic particles
• Exposure to moving mechanical parts or chemicals

• Military processing experience is preferred.
• Must possess the ability to analyze, troubleshoot and perform inspections on carbon steel products daily.
• Ability to examine and re-engineer operations, procedures and assist with the development of new initiatives.
• Ability to read English (to review and comprehend quality assurance reports, schematics/blueprints, quality procedures and policy manuals).
• Must possess basic math skills to measure, calibrate and calculate specifications for quality testing procedures.
• Ability to use specialized tools and machinery to test products.
• Ability to travel overnight.
• Must possess proven leadership and business acumen skills.
• Ability to lead and implement material production, related quality processes (ISO and QS Standards) and quality control.
• Ability to supervise and train staff as needed.
• Must have the ability to handle multiple projects and meet deadlines.
• Must have the ability to work with all levels of management and develop critical working relationships
• Must have the ability to communicate oral & written effectively.
• Must have a professional demeanor and ability to communicate with all personnel to foster a success-oriented, deadline driven organization.
• Must have the ability to make timely and sound decisions using good judgment.
• Must have strong organizational, planning, problem-solving and analytical skills.
• Must possess flexibility and a willingness to work within constantly changing priorities with enthusiasm.
• Must have a high level of proficiency with Microsoft Office Products

Metals USA offers a competitive starting salary of $80,000 - $90, 000 and benefits plus upward mobility professional growth.

Metals USA is committed to protecting our employees by creating and maintaining a workplace free of substance abuse.

Metals USA provides equal employment opportunities to applicants and employees without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability.