Full Time Guest Service Representative-Springhill Suites Durham/Chapel Hill

Company Growth Opportunity

Are you looking for a company you can grow with? Look no farther, CMC Hotels can provide this opportunity to you. We believe in growing people. Our people are the heart of our organization. The growth and success of our portfolio will be possible by the contribution of our associates who will be recognized, grow and succeed with us.

We offer our associates an array of benefits, based on eligibility, including:

• Competitive wages based on experience
• Paid vacation
• 7 paid holidays
• BCBS health insurance
• Dental & vision coverage
• Short & long term disability
• 401k program
• Life insurance
• Virtual health care (PT & FT employees)
• Marriott hotel discounts

SpringHill Suites Durham/Chapel Hill currently has guest service representative positions available for a friendly and welcoming individual with previous hospitality experience. Cross training on all shifts are mandatory. Must be willing to cross train in the F&B department.

Job duties include but are not limited to:

• Interfacing with the previous shift and managers to be updated on hotel activities.
• Provide expedient check-in/check-out service.
• Be knowledgeable of hotel property and in-house events.
• Provide guests with information concerning hotel policies and amenities/services.
• Assistance in reaching monthly brand standard goals in regards to customer service, employee training and brand recognition.

Job requirements:

• Previous hotel experience is highly desired.
• Be self motivated and able to work independently.
• Strong work ethic and a desire to succeed.
• Clean background check, and reliable transportation a must.
• Must possess solid basic accounting and math skills, be comfortable with computers and have excellent customer service and communication skills.