Warehouse Customer Support Associate (SAP)

Job Title: Warehouse Customer Support Associate (SAP)

• 1st shift & 3rd shift Opportunities available.
• $19.00/hr / Overtime available
• Yearly Performance Raises
• Medical Benefits package
• Paid Vacation, Holidays, Sick time.

Job Description

This role supports warehouse operations by ensuring accurate inventory control, timely fulfillment of work orders, and effective coordination with cross-functional teams using SAP and other warehouse management systems. You will combine strong computer and data entry skills with hands-on warehouse activities to keep material flowing smoothly, maintain synchronized system and physical inventories, and provide responsive support for internal and external orders.

Responsibilities

• Pull parts and materials to fulfill work orders using RF guns and warehouse management systems while maintaining high accuracy.
• Work closely with Production Control, Production, Material Planning, and other departments to ensure SAP and actual physical inventories remain aligned at all times.
• Monitor and support proper material flow through the warehouse, from receipt to storage to issue.
• Perform regular cycle counting to verify inventory accuracy and identify discrepancies.
• Put material into stock in the correct locations and update inventory records in SAP and other systems.
• Ensure material is accurately picked, staged, and issued for Repair Orders and Sales Orders in a timely manner.
• Support the fulfillment of parts orders for time-critical requests, including AOG (Aircraft on Ground) or similar urgent needs, by working cross-functionally with relevant teams.
• Use RF guns, SAP, and other ERP or warehouse management systems to record transactions and maintain real-time inventory data.
• Perform data entry related to inventory control, shipping and receiving, and warehouse documentation using Microsoft Excel and other Microsoft Office tools.
• Support shipping and receiving activities by verifying documentation, labeling, and inventory updates as needed.
• Follow warehouse safety regulations and maintain a clean, organized, and safe work area.
• Demonstrate a high sense of ownership and urgency when resolving issues related to inventory, orders, or material flow.
• Communicate professionally with colleagues and other departments to resolve problems and clarify order or inventory details.
• Apply problem-solving skills to identify root causes of inventory or order discrepancies and support corrective actions.

Essential Skills

• Detail-oriented approach with strong organizational skills.
• Strong computer skills, including experience with warehouse management systems and data entry.
• Hands-on experience working in a warehouse environment.
• Experience using RF guns for inventory control and order picking.
• Experience with SAP or similar ERP systems for inventory management.
• Knowledge of inventory control processes, including cycle counting and stock put-away.
• Experience in shipping and receiving operations.
• Proficiency with Microsoft Excel and familiarity with Microsoft Office applications.
• Good communication skills to work effectively with cross-functional teams.
• Good understanding of warehouse safety regulations.
• Physical dexterity and ability to perform warehouse tasks such as lifting, moving, and stocking materials.
• Professional demeanor, responsibility, and strong interpersonal skills.
• High sense of ownership and urgency when handling tasks and resolving issues.
• Proven problem-solving ability in a warehouse or inventory control context.
• High school diploma or GED.
• Previous warehouse experience.

Additional Skills & Qualifications

• Experience with SAP, Oracle, or other ERP systems for warehouse and inventory management.
• Familiarity with various warehouse management software tools and systems.
• Experience working with production control, material planning, and other operational departments.
• Knowledge of data entry and inventory software programs beyond SAP and Oracle.
• Experience in shipping and receiving documentation and processes.
• Comfort working with multiple technology platforms, including RF equipment and office productivity tools.

Why Work Here?

You will join a professional, operations-focused environment where accuracy, ownership, and teamwork are highly valued. The organization encourages collaboration between warehouse, production, and planning teams, giving you exposure to broader supply chain processes and opportunities to grow your skills in SAP, ERP, and warehouse management systems. You can take pride in supporting time-critical operations while working in a setting that emphasizes safety, reliability, and continuous improvement.

Work Environment

This position is based in a warehouse environment where you will perform both computer-based and physical tasks throughout the day. You will regularly use RF guns, SAP, ERP systems, warehouse management software, and Microsoft Office tools, including Excel, to manage inventory and documentation. The role involves typical warehouse activities such as stocking, picking, cycle counting, and supporting shipping and receiving, all within a safety-conscious setting that expects adherence to established warehouse safety regulations. The environment is fast-paced and requires a strong sense of organization, attention to detail, and comfort working around material handling equipment and inventory storage areas.

This is a Contract to Hire position based out of Philadelphia, PA.

The pay range for this position is $19.00 - $19.00/hr.

Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following:
• Medical, dental & vision
• Critical Illness, Accident, and Hospital
• 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available
• Life Insurance (Voluntary Life & AD&D for the employee and dependents)
• Short and long-term disability
• Health Spending Account (HSA)
• Transportation benefits
• Employee Assistance Program
• Time Off/Leave (PTO, Vacation or Sick Leave)

This is a fully onsite position in Philadelphia,PA.

This position is anticipated to close on Jul 22, 2026.

About Aerotek

Aerotek® Inc. provides staffing and services solutions in manufacturing, logistics, construction, aviation, facilities and maintenance. We provide the expertise, solutions and people required to rise to the challenges of North American industry. Headquartered in Hanover, Md., Aerotek operates a unified network of over 200 offices across North America, supporting more than 18,000 clients each year. Aerotek is an Allegis Group company, the global leader in workforce and business solutions. To learn more, visit: Aerotek.com | 1-888-AEROTEK.

Aerotek offers weekly pay, employee benefits including medical, dental & vision, life insurance, health advocacy and employee assistance programs, a 401(k) plan, and employee discounts.

The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

San Francisco Fair Chance Ordinance:
Pursuant to the San Francisco Fair Chance Ordinance, for all positions located in the city and county of San Francisco, we will consider for employment qualified applicants with arrest and conviction records.

Massachusetts Lie Detector:
It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

Use of Artificial Intelligence (AI):
We may use Artificial Intelligence (AI) to support parts of our hiring process, including sourcing, screening, and evaluating candidates. AI helps assess applications and qualifications, but final decisions are made by our hiring team. By applying, you acknowledge and agree that your application may be reviewed using AI tools.