Teller 1

Overview Community Financial System, Inc. (CFSI) is dedicated to providing our customers with friendly, personalized, high-quality financial services and products. The retail division, Community Bank, N.A., operates more than 200 customer facilities across Upstate New York, Northeastern Pennsylvania, Vermont and Western Massachusetts. In addition to retail banking, we offer commercial banking, wealth management, investment management, insurance and risk management, and benefit plan administration. As an equal‑opportunity workplace and affirmative‑action employer, we celebrate and support a diverse workplace for the benefit of our employees, customers, and communities. Responsibilities A teller is responsible for creating and delivering a positive customer experience while conducting financial transactions. This position requires a positive attitude, teamwork, active listening for customer financial needs, and the ability to adapt to a changing workplace environment. The teller must also maintain the security of customer information, prioritize items of significance, and manage an assigned cash drawer. Essential Responsibilities Provide quality customer service and a positive banking experience by handling financial transactions (e.g., cashing checks, handling deposits/withdrawals, etc.) with a professional attitude. Actively listen for potential sales opportunities to promote specific bank products and services, and refer customers accordingly. Conduct customer transactions with accuracy and prepare daily cash balancing within established guidelines. Understand direction and adhere to established policies and procedures. Perform other related duties as assigned or directed. Maintain proficient knowledge of, and demonstrate ongoing compliance with, all laws and regulations applicable to this position, and meet all training requirements in a timely manner. May be called upon to travel to other branches in the area to provide support as needed and ensure proper staffing levels. Qualifications Education, Training and Requirements: High School Diploma or GED required. All applicants must be 18 years of age or older. Travel to surrounding branches as needed. Skills: Basic math and computer skills. Documentation skills with attention to detail. Professional and friendly interpersonal and communication skills. Clear thinking and ability to stay focused. Consistently demonstrate the Company's core values: a strong work ethic, integrity, respect for others, responsibility, transparency and humility. Experience: Prior customer service skills preferred. Other Job Information Hours: 37.5 hours/week. Compensation: Commensurate with experience plus potential for annual merit increase. Benefits include 11 paid holidays, paid vacation, Medical, Vision & Dental insurance, 401(k) with generous match, Pension, Tuition Reimbursement, Banking discounts, and more. #J-18808-Ljbffr Community Financial System, Inc.