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Community Coordinator

Rutgers University

Position Details
Position Information
Recruitment/Posting Title
Community Coordinator

Job Category
Staff & Executive - Administrative & Support - General

Department
UBHC - Outpatient Monmouth Jun

Overview
Rutgers University Behavioral Health Care (UBHC), established in 1971, offers a full continuum of evidence based behavioral health and addiction services for children, adolescents, adults, and seniors throughout New Jersey. UBHC's 1,060 experienced behavioral health professionals and support staff are dedicated to treatment, prevention, and education. UBHC, one of the largest providers of behavioral health care in the country, has a budget of $260 million and has 15 sites throughout New Jersey. Services are readily accessible and include: inpatient, outpatient, partial hospitalization, screening, crisis stabilization, family/caregiver support, community outreach and case management, supportive housing, supported employment, prevention and consultation, employee assistance programs, and a licensed therapeutic school from preschool through high school. Specialty services include the New Jersey suicide prevention helpline and peer help lines for police, veterans, active military, teachers, mothers of special needs children and child protective service workers. In FY2016, UBHC treated 16,199 consumers, had 24,502 admissions, and touched the lives of 19,441 individual callers through peer support. In addition, UBHC is the primary mental health training resource for the New Jersey departments of Human Services, Children and Families, and Corrections, delivering 16,000 trainings each year.

Posting Summary
Rutgers, The State University of New Jersey is seeking a Community Coordinator for the Outpatient in Monmouth Junction within Rutgers University Behavioral Health Care.

The primary purpose of the Community Coordinator is to serve as a trusted liaison between the community and CCBHC, promoting access to health and social services, improving health outcomes, and supporting individuals and families in navigating complex systems of care. The Community Coordinator provides culturally responsive outreach, education, care coordination, and advocacy to reduce barriers to services and advance health equity. The Community Coordinator plays a critical role in addressing social determinants of health, supporting transitions of care, promoting recovery-oriented practices, and ensuring continuity of services consistent with person-centered treatment planning.

Among the key duties of this position are the following:

  • Conducts community outreach to identify individuals in need of services.
  • Builds trusting relationships with individuals served, families, and community partners.
  • Provides education on health topics, prevention strategies, and available resources.
  • Participates in community events, health fairs, and stakeholder meetings.
  • Connects individuals and families to healthcare, public health programs, and social services.
  • Promotes healthcare linkage by assisting with appointment scheduling.
  • Assists to transport and accompany clients to healthcare, public health programs, and social service-related appointments as deemed necessary to ensure successful engagement and positive outcomes.
  • Supports individuals served by ensuring they understand their treatment plans and rights.
  • Shares community insights to improve program effectiveness.
  • Advocates on behalf of individuals served to reduce systemic barriers.


FLSA
Nonexempt

Grade
187

Salary Details

Minimum Salary
29.160

Mid Range Salary
29.660

Maximum Salary
30.550

Offer Information
The final salary offer may be determined by several factors, including, but not limited to, the candidate's qualifications, experience, and expertise, and availability of department or grant funds to support the position. We also take into consideration market benchmarks, if and when appropriate, and internal equity to ensure fair compensation relative to the university's broader compensation structure. We are committed to offering competitive and flexible compensation packages to attract and retain top talent.

Benefits
Rutgers provides a comprehensive benefits package to eligible employees. The specific benefits vary based on the position and may include:
  • Medical, prescription drug, and dental coverage
  • Paid vacation, holidays, and various leave programs
  • Competitive retirement benefits, including defined contribution plans and voluntary tax-deferred savings options
  • Employee and dependent educational benefits (when applicable)
  • Life insurance coverage
  • Employee discount programs


Position Status
Full Time

Working Hours

Standard Hours
37.50

Daily Work Shift
Day

Work Arrangement
This position requires a fully on-site work arrangement.

Union Description
Teamsters 97

Payroll Designation
PeopleSoft

Seniority Unit

Terms of Appointment
Staff - 12 month

Position Pension Eligibility
PERS

Qualifications
Minimum Education and Experience
  • Four (4) years of experience in related behavioral health, community services, or human services field or Bachelor's Degree in related Mental Health field, social or human services field.
Certifications/Licenses
  • Possess certification as a Community Health Worker or receive the certification within 1 year.
  • Applicants possessing a degree in Social Work must have an active New Jersey certification/licensure as required by the State Board of Social Work.
  • Valid NJ Driver's license.


Required Knowledge, Skills, and Abilities
  • Must possess a high level of professionalism, empathy, and cultural awareness.
  • Strong communication, organizational, and time management skills.
  • Strong interpersonal and relationship-building skills.
  • Knowledge of local community resources.
  • Cultural humility and ability to work with diverse populations.
  • Effective communication skills (verbal and written).
  • Basic computer proficiency.
  • Ability to maintain confidentiality and professional boundaries.


Preferred Qualifications
  • One (1) additional year of experience in behavioral health, community services, or human services field.
  • Experience working in community-based settings is strongly.


Equipment Utilized

Physical Demands and Work Environment

PHYSICAL DEMANDS; Standing, sitting, walking, talking or hearing. No special vision requirements. Required to travel to various community locations throughout the state. Primarily community-based, it requires home visits and travel within the service area. Combination of fieldwork and office-based responsibilities.

WORK ENVIRONMENT: Office environment. Moderate Noise. The work environment includes both office based services and community outreach. Individual wellness checks and crisis intervention required. Subject to unpredictable situations, patient crises, to include behavioral, medical and psychiatric. Occasionally exposed to patients exhibiting assaultive behaviors. Exposure to blood borne pathogens that requires use of personal protective equipment.

Special Conditions
  • Schedule includes up to 2 evenings per week and occasional weekends to support client engagement.

Posting Details
Posting Number
26ST0811

Posting Open Date

Special Instructions to Applicants

Regional Campus
Rutgers Biomedical and Health Sciences (RBHS)

Home Location Campus
Off Campus

City
Monmouth Junction

State
NJ

Location Details

Pre-employment Screenings
All offers of employment are contingent upon successful completion of all pre-employment screenings.

Immunization Requirements

Under Policy 100.3.1 Immunization Policy for Covered Individuals, if employment will commence during Flu Season, Rutgers University may require certain prospective employees to provide proof that they are vaccinated against Seasonal Influenza for the current Flu Season, unless the University has granted the individual a medical or religious exemption. Additional infection control and safety policies may apply. Prospective employees should speak with their hiring manager to determine which policies apply to the role or position for which they are applying. Failure to provide proof of vaccination for any required vaccines or obtain a medical or religious exemption from the University will result in rescission of a candidate's offer of employment or disciplinary action up to and including termination.

Equal Employment Opportunity Statement
It is university policy to provide equal employment opportunity to all its employees and applicants for employment regardless of their race, creed, color, national origin, age, ancestry, nationality, marital or domestic partnership or civil union status, sex, pregnancy, gender identity or expression, disability status, liability for military service, protected veteran status, affectional or sexual orientation, atypical cellular or blood trait, genetic information (including the refusal to submit to genetic testing), or any other category protected by law. As an institution, we encourage all qualified applicants to apply. For additional information please see the Non-Discrimination Statement at the following web address:
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