Record Room Assistant & Office Administrator

Record Room Assistant & Office Administrator Employment Type: Full-time Location: Cincinnati, Ohio About Us At Central Clinic Behavioral Health, our mission is to inspire meaningful change by creating options and choices through compassionate approaches to behavioral health services that foster recovery and resiliency for children, adults, families, and communities. Our goal is to connect the right people to the right behavioral health service at the right time. One person’s healing has a cascading effect that not only helps one, but also the wellness of the family and ultimately the community. We serve all communities with dignity and dedication and believe everyone deserves access to high-quality, compassionate care. Why Work with Us As a 5-time Top Workplace Award winner, our employees are at the core of everything we do, and we are committed to fostering a culture rooted in teamwork, open-mindedness, and accountability where everyone feels supported and empowered to grow—both professionally and personally. We prioritize employee wellness, ongoing training, and a collaborative environment where everyone’s voice matters. You will find a community of professionals who support each other—and our clients—with compassion and respect. Competitive Benefits Package Competitive salary with annual increases based on merit / performance Salary increases with new licensures Full health, dental and vision insurance with employer contribution Clinical supervision and licensure support provided Generous paid time off – Year 1 of employment – 4 weeks of PTO AND 11 paid holidays Service delivery bonuses, for applicable roles. Short-term disability – offered at no cost to all employees 401(k) available after one year of employment Employee wellness programs Ongoing training and CEU opportunities Public Service Loan Forgiveness (PSLF) eligible employer. Flexible scheduling for many roles Position Summary Responsibilities include both record room duties and office administrator duties. Record Room Duties Maintain all SOFES diagnostic unit records. Process forensic unit referrals for evaluations and services. Prepare diagnostic and service charts for clinical staff. Contact Courtrooms to clarify referral questions. Send emails to current prosecuting attorneys/offices at time of referral receipt to gather case information. Process releases of information and court orders to obtain collateral records. Pursue follow up on collateral records as requested. Close diagnostic evaluations and services charts. Data entry of State forms for Ohio Department of Behavioral Health (ODBH). Assist with billing and other related reports. Monitor movement and storage of diagnostic unit charts. Work with records room supervisor in developing/implementing policies and procedures pertaining to records maintenance, confidentiality of records, and purging of diagnostic chart information. Audit charts for compliance with internal and external standards—Quality assurance practices. Monitor record room supplies and order supplies when necessary. Maintain referral book. Office Administrator Duties Print daily appointment lists. Make daily reminder calls for appointments. Greet callers and visitors who arrive for at SOFES office. Check in defendants for appointments/notify clinical staff of arrivals. Copy records for defendants (when indicated). Back up to Forensic Services Administrative Director for scheduling diagnostic cases and addressing building maintenance as necessary. Document and/or forward calls/messages to designated clinical staff. Document distribution to mailboxes for clinical staff (i.e., mail, fax, city dash). Help format reports submitted by examiners for the Courts. Conduct review of Quality Assurance checklist for reports as they are formatted and before submission to the Courts. What We Value High school diploma or equivalent Records management experience Exemplary communication, written and organizational skills. Notice of Accommodation Central Clinic Behavioral Health is committed to complying with the Americans with Disabilities Act (ADA) and ensuring equal employment opportunities for all qualified individuals, including individuals with disabilities. If you require a reasonable accommodation to complete the application process, participate in the interview process, or otherwise engage in the recruitment process, please contact Human Resources at View email address on click.appcast.io. All requests for accommodation will be handled in a confidential manner and will be considered in accordance with applicable laws and regulations. #J-18808-Ljbffr Central Clinic Behavioral Health