Home Services Coordinator

Careers with purpose for people with passion Now Hiring Location: Concord Reserve 2116 Dover Center Rd. Westlake, OH Job Id: 4361 # of Openings: 1 Role Information Location: Concord Reserve| 2116 Dover Center Road, Westlake, OH 44145 Schedule: Full-Time, Monday-Friday, 8:00am - 4:30pm, with on-call responsibilities as needed Who We Are Life Enriching Communities is a not-for-profit organization that provides exceptional everyday experiences for associates and residents in our vibrant senior living communities. Our values of respect, innovation, spirituality, and excellence guide everything we do, fostering a sense of extended family and teamwork within our community. Our residents are exceptional and kind, and our dedicated associates deliver a high level of service with grace and compassion. Join us in making a meaningful difference in the lives of seniors and their families. What You’ll Love About Working Here At Life Enriching Communities, we believe exceptional care begins with an exceptional team. Alongside our warm and welcoming environment, we offer a package of: Health, Dental, Vision, Life, and Disability benefits Generous Paid Time Off (PTO) Retirement Fund with Company Match On-Site Gym Beautiful, state-of-the-art facilities A supportive team culture Work that truly makes a difference Excellent patient care ratios that support quality time with residents You, our Ideal Candidate The Coordinator, assists the Manager with the coordination and delivery of care provided by LEC Home Services. This position demonstrates a personal and professional commitment to work with clients (residents, members, and patients) to maintain physical, emotional, intellectual, vocational, spiritual, and social needs. This position provides care and services that support a client's needs, allowing them to function at the highest level possible, while creating and maintaining an atmosphere of warmth, personal interest, and positive emphasis, as well as a calm environment for the clients. This position requires excellent communication skills with team members, client and family members and a high level of patience and compassion for others. Responsibilities Coordinates services provided by Home Services Assistants to meet client's personalized needs and educates residents on the services available Performs services to meet client's personalized needs as required Supports Home Services Assistants to maintain program policies and procedures Provide administrative support, including (but not limited to): Obtain resident agreements when necessary Scheduling and coordinating home services with clients and associates (including after normal business hours) Answering phone calls, including emergency (including after normal business hours) Performing data entry into software systems Performing monthly billing, completing and submitting insurance paperwork Generating necessary reports Ordering and maintaining supplies Filing medical data and other pertinent information Maintaining records for Home Services Requirements High School Diploma or equivalent preferred Previous leadership experience Previous experience in a Home Services position, or equivalent Good computer skills, including use of Microsoft Office and data entry Must possess a customer service background and orientation Life Enriching Communities is an equal opportunity employer committed to workplace diversity and compliance with the applicable provisions of the Americans with Disabilities Act. We are a drug-free and tobacco-free workplace. Whether you have years of experience in senior living or are new to the industry, LEC is looking for dedicated professionals who want to make a difference in the lives of older adults.We’re committed to providing our associates with career advancement opportunities, generous benefits, and an environment that supports, engages, and empowers. We have great benefits Becoming an associate of Life Enriching Communities offers you a wide range of benefits. #J-18808-Ljbffr Life Enriching Communities