Sales BDC Manager

Job Description

Job Description

BDC Manager – Multi LocationJoin a Growing, Family-Owned Team!Bettenhausen Automotive is expanding! As we grow our Sales BDC team to support three locations, we're seeking a motivated, hands-on BDC Manager to lead and develop our Business Development Center representatives. If you're an energetic, organized, and people-focused leader with a passion for driving results, we want you on our team!At Bettenhausen, we're proud of our strong reputation built on honesty, teamwork, and putting people first-our customers and our employees. We don't just offer jobs; we offer careers. With a supportive, family-like atmosphere, real growth opportunities, and a free college education partnership with Strayer University, we're invested in your success.What You'll DoLead, coach, and develop a team of BDC Representatives to meet and exceed goals.Oversee daily operations of the Sales BDC for all store locations.Monitor call, lead, and appointment performance metrics to ensure efficiency and effectiveness.Implement process improvements to increase appointment show rates and conversion.Provide ongoing training and feedback to team members.Collaborate closely with Sales and Marketing departments to maximize lead generation and management.Ensure CRM data accuracy and timely follow-up on all customer leads.Promote and uphold our culture of positivity, professionalism, and exceptional service.What We're Looking For5+ years experience as Sales BDC ManagerExperience overseeing multiple locations preferredMust have Automotive BDC experienceStrong communication and motivational skills.Data-driven mindset with the ability to analyze and act on performance metrics.Excellent organizational and multitasking abilities.High energy, positivity, and a passion for customer satisfaction.Experience with dealership CRMs (e.g., VinSolutions, Reynolds & Reynolds preferred)Compensation & ScheduleCompetitive salary based on experienceMonthly BonusesFull-time, 5 days per week (some evenings and Saturdays may be required)Benefits That Care for YouHealth, Dental, and Vision InsuranceShort-Term Disability & Life InsuranceAccident, Cancer, Critical Illness, & Hospital Insurance Options401KPaid Time Off (PTO)Employee Assistance & Referral ProgramsFree College Degree Program through Strayer UniversityBe Part of a Team That's Going PlacesIf you're ready to lead a high-performing BDC team and grow with an organization that values integrity, teamwork, and personal development, apply today!

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