Legal Billing/Collection Coordinator

Position Overview We are seeking an experienced, detail-oriented Collections Coordinator to manage and optimize accounts receivable across our practice groups. Working closely with billing attorneys, billing specialists, and clients, you will maintain steady cash flow, resolve payment discrepancies, and track overdue receivables with diplomacy and professionalism. The ideal candidate understands the nuances of law firm billing cycles (retainers, trust accounts, disbursements) and excels at maintaining positive client relationships while securing timely payments. Key Responsibilities Monitor aging accounts receivable reports (30/60/90+ days) and implement proactive collection strategies. Contact corporate clients, individual clients, and third-party payers via telephone, email, and formal correspondence to address overdue balances. Reconcile complex billing disputes, short payments, and unapplied funds in compliance with client billing guidelines. Partner with billing attorneys to establish payment plans, resolve disputed charges, or determine appropriate next steps for non-responsive accounts. Monitor trust and retainer balances, alerting partners when account replenishment is required under client fee agreements. Reporting & Analysis Prepare weekly and monthly aging summaries, DSO (Days Sales Outstanding) metrics, and cash collection forecasts for firm leadership. Document all collection efforts, payment promises, and account disputes within the firm’s practice management system. Identify high-risk accounts and recommend bad-debt write-offs or third-party collection referrals when internal remedies are exhausted. Coordination & Compliance Collaborate with the Billing Department to ensure invoice accuracy, rate compliance, and prompt delivery of e-billed invoices. Comply with state bar rules, ethics guidelines, and professional conduct standards governing client fee collections and trust accounting (IOLTA). Assist during annual audits and month-end/year-end accounting close periods. Qualifications & Requirements Experience: 3+ years of collections or accounts receivable experience; prior experience in a law firm or professional services environment is strongly preferred. Education: Associate degree in Accounting, Finance, Business Administration, or equivalent work experience. Compensation & Working Conditions salary: $60,000 - $70,000 per year shift: First work hours: 8 AM - 4 PM education: No Degree Required Skills Legal Billing Billing Legal AR Billing Collections Experience Experienced 3 years Education No Degree Required Benefits Pay offered to a successful candidate will be based on several factors including the candidate's education, work experience, work location, specific job duties, certifications, etc. medical prescription dental vision AD&D life insurance short-term disability 401K plan (all benefits are based on eligibility). Posting Period This posting is open for thirty (30) days. Equal Opportunity Statement Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status. Company Culture At Randstad, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. Accommodation Contact If you require a reasonable accommodation to make your application or interview experience a great one, please contact View email address on click.appcast.io. #J-18808-Ljbffr Randstad