Assistant General Manager

Pay: $50,000.00 - $55,000.00 per year

Job description:

Job Overview

We are seeking a dedicated and experienced Assistant General Manager to join our dynamic team. We are a growing Hospitality group with multiple award winning restaurants and a new concept to open later this year. The ideal candidate will have a strong background in the food service industry, independent restaurants as well as fine dining experiences. Experience with craft cocktails and high volume is necessary. This role requires exceptional leadership skills, a passion for customer service, and the ability to manage staff effectively while ensuring operational excellence.

Responsibilities

• Oversee daily operations of the restaurant, ensuring high standards of food quality and customer service.
• Assist in managing inventory control and food production processes to minimize waste and maximize efficiency.
• Train, develop, and supervise staff members to enhance their skills in food preparation, cooking, and customer service.
• Implement and maintain food safety standards in compliance with health regulations.
• Manage cash handling procedures and ensure accuracy in POS transactions on the Toast POS system.
• Conduct interviews and assist in hiring processes for new staff members.
• Collaborate with the General Manager on budgeting and financial planning for the restaurant.
• Foster a positive work environment that encourages teamwork and effective communication among staff.
• Handle customer inquiries and complaints professionally to ensure satisfaction.
• Support shift management by coordinating staff schedules and overseeing daily operations.

Qualifications

• Proven experience in restaurant management or as an Assistant Manager in a fast-paced environment.
• Experience with Opentable
• Experience with Toast POS
• Strong knowledge of food handling, safety practices, and culinary techniques.
• Experience with inventory control systems and cash handling procedures.
• Excellent leadership skills with the ability to motivate and train team members.
• Background in hospitality management or food service management is preferred.
• Familiarity with fine dining, casual dining, bar operations.
• Strong organizational skills with the ability to multitask effectively under pressure.
• Exceptional customer service skills with a focus on enhancing guest experiences.
• Ability to work flexible hours including evenings, weekends, and holidays as needed. Join our team as an Assistant General Manager where you can make a significant impact on our restaurant's success while developing your career in the vibrant food industry!

Job Type: Full-time

Benefits:

• Employee discount
• Paid time off

Experience:

• Restaurant management: 1 year (Required)
• Serving: 2 years (Preferred)
• Bartending: 2 years (Preferred)
• Bar management: 2 years (Preferred)

Ability to Commute:

• Cuyahoga County, OH (Required)
• Work Location: In person