Caregiver Recruiter And Credentialing Specialist For Homecare Agency

Job Description

Job Description

Caregiver Recruiter & Credentialing Specialist

About OurCare Health

OurCare Health is a locally-owned, mission-driven provider of in-home support services dedicated to helping seniors remain independent while giving their families peace of mind. We believe that outstanding care begins with outstanding caregivers — and we are committed to building lasting relationships between our care teams and the clients they serve. As we continue to grow throughout Florida and beyond, we are looking for a passionate and detail-oriented Recruiter to help us attract and onboard the talent that makes our mission possible.

Position Summary

The Caregiver Recruiter & Credentialing Specialist is responsible for sourcing, screening, hiring, and credentialing Home Health Aides (HHAs) and Personal Care Aides (PCAs) for OurCare's Offices in NY, FL and CT. This role is critical to maintaining a consistent pipeline of qualified, compassionate caregivers who reflect OurCare's values of respect, kindness, and human connection. The ideal candidate brings 2–5 years of high-volume recruiting experience — ideally in home care, healthcare, or a related field — and thrives in a fast-paced, people-first environment. Additionally, we are open to training someone with no experience that is entry level. All of the responsibilities below are things we can train an entry level candidate for, but for someone with experience in all of these areas that does not need as much training will be paid at the higher end of the pay scale.

Key Responsibilities

Recruiting & Talent Acquisition

• Source and attract qualified HHA and PCA candidates through job boards, social media, community outreach, referral programs, and local partnerships.

• Conduct initial phone screens and in-person interviews to assess candidate qualifications, availability, and cultural fit.

• Maintain a continuous pipeline of active and passive candidates to meet ongoing staffing needs.

• Partner with Regional Executives to align hiring efforts with operational needs and client placement timelines.

• Represent OurCare at job fairs, community events, and career centers to promote the company as an employer of choice.

Credentialing & Compliance

• Manage the end-to-end credentialing process for all new HHA and PCA hires, including background checks, reference verification, TB testing, and required certifications.

• Ensure all caregiver files are complete, accurate, and compliant with Florida Agency for Health Care Administration (AHCA) regulations and OurCare's internal standards.

• Track credential expirations and proactively manage renewals to maintain compliance.

• Liaise with training providers to coordinate required pre-employment and ongoing education.

• Maintain accurate and up-to-date records in the applicant tracking system (ATS) and caregiver database.

Onboarding & Retention

• Coordinate and facilitate new hire orientation to ensure caregivers are fully prepared and aligned with OurCare's mission and standards of care.

• Serve as the primary point of contact for new caregivers during the onboarding period, fostering a positive and welcoming experience.

• Collaborate with care coordinators to support caregiver satisfaction and early retention efforts.

• Track key recruiting metrics (time-to-fill, offer acceptance rate, 90-day retention) and report regularly to leadership.

Qualifications

Preferred, Not Required

• 2–5 years of full-cycle recruiting experience, preferably in home care, healthcare staffing, or a related field.

• Demonstrated experience managing credentialing, compliance documentation, or onboarding in a regulated industry.

• Strong interpersonal and communication skills with the ability to build genuine relationships with candidates and colleagues.

• Highly organized with exceptional attention to detail and the ability to manage multiple priorities simultaneously.

• Proficiency with applicant tracking systems (ATS) and Microsoft Office Suite.

• Knowledge of Florida AHCA regulations related to home health aide and PCA employment is a plus.

• Experience recruiting for Home Health Aide (HHA) or Personal Care Aide (PCA) roles specifically.

• Bilingual (English/Spanish) a significant plus given the local candidate market.

• Familiarity with scheduling or care coordination software used in home health settings.

• Associate's or Bachelor's degree in Human Resources, Healthcare Administration, or a related field.

Why OurCare?

• Mission-driven culture that prioritizes human connection and community impact.

• Collaborative, locally-managed team with strong leadership support.

• Opportunity to make a direct difference in the quality of care seniors receive.

• Rated among the top employers in the home health industry.

• Competitive compensation and benefits package.

How to Apply

Interested candidates are encouraged to submit their resume and a brief cover letter describing their recruiting experience and passion for the home care industry. We look forward to hearing from you!

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