Dental Office Assistant - Business Assistant

Job Details

Req ID: 123455

Supported Practice: Sharpsburg Dental Care

Category: Business Assistant

Location: 100 Fischer Marketplace Ln, Sharpsburg, GA 30277

Position Summary:

Business Assistant

Join


the


Team


at


Sharpsburg


Dental


Care!

Sharpsburg


Dental


Care


is


looking


for


an


experienced


Dental


Receptionist


/


Business


Assistant

to


join


their


welcoming


and


patient-focused


team!

What


We're


Looking


For:

• 4+
  
  
  years
  
  
  of
  
  
  dental
  
  
  front
  
  
  office
  
  
  experience
• Strong
  
  
  people
  
  
  skills
  
  
  and
  
  
  a
  
  
  friendly,
  
  
  professional
  
  
  demeanor
• Comfortable
  
  
  discussing
  
  
  patient
  
  
  balances
  
  
  and
  
  
  managing
  
  
  collections
• Easy
  
  
  to
  
  
  train
  
  
  and
  
  
  receptive
  
  
  to
  
  
  feedback
• Open,
  
  
  flexible,
  
  
  and
  
  
  adaptable
• Prompt,
  
  
  dependable,
  
  
  and
  
  
  reliable
• Team-oriented
  
  
  with
  
  
  a
  
  
  positive
  
  
  attitude
• Bilingual
  
  
  candidates
  
  
  are
  
  
  a
  
  
  plus

Preferred


Experience:

• Dentrix
  
  
  software
• Patient
  
  
  scheduling
  
  
  and
  
  
  appointment
  
  
  coordination
• Insurance
  
  
  verification
  
  
  and
  
  
  benefits
  
  
  review
• Collections
  
  
  and
  
  
  financial
  
  
  arrangements
• Delivering
  
  
  exceptional
  
  
  customer
  
  
  service

Schedule:

• Monday
  
  
  -
  
  
  Thursday:
  
  
  7:45
  
  
  AM
  
  
  -
  
  
  5:00
  
  
  PM
• Friday:
  
  
  7:45
  
  
  AM
  
  
  -
  
  
  3:00
  
  
  PM

Why


Join


Sharpsburg


Dental


Care?

• Supportive
  
  
  and
  
  
  collaborative
  
  
  team
  
  
  environment
• Opportunity
  
  
  to
  
  
  build
  
  
  lasting
  
  
  relationships
  
  
  with
  
  
  patients
• Stable
  
  
  full-time
  
  
  schedule
• Growth
  
  
  and
  
  
  development
  
  
  opportunities
  
  
  within
  
  
  a
  
  
  thriving
  
  
  practice

Why Heartland Dental?

Heartland Dental believes that to provide exceptional lifetime care for patients, we must hire and grow team members who will support the business and clinical needs of each supported dental office and foster a strong team building culture. As a Business Assistant, you'll work in an environment that encourages learning, team cohesion, and puts patients first.

Supporting our front office as a Business Assistant , you'll be surrounded by camaraderie and partnership - where patients come first, and continuous learning is encouraged! Hard-working and motivated, the successful candidate will bring a passion for helping our team provide the best patient care to the communities they serve.

Heartland Dental was recently recognized by Newsweek for two awards: America's Greatest Workplaces and America's Greatest Workplaces for Diversity in 2024 . These prestigious honors come after the organization was reviewed among 1.5 million large and mid-sized companies in a nationwide study and achieved a 5-star rating for both awards.

More about the role

• Greet and welcome patients as they enter the office to create a great first impression of our team
• Manage front office duties, including answering phones, checking office mail and email, communicating with patients and insurance companies
• Utilize Dentrix for patient scheduling and records
• Schedule and confirm appointments for multiple providers in the office
• File patient insurance claims and follow up on outstanding claims, verification of benefits and explanation of coverage
• Post insurance and patient payments and process accounts receivables
• Review treatment plan fees and payment options with patients
• Partner with the providers and team to implement Heartland Dental systems to optimize office potential

What You'll Gain

• Competitive benefits including health insurance, retirement savings plans, six paid holidays, and PTO (paid time off)
• Front loaded education and training, providing you the opportunity to develop to your full potential
• Opportunity to be a part of a secure company with 20+ years of industry leading experience that provides a stable career with unlimited growth potential
• Access to on-demand Daily Pay

Minimum Qualifications

• Experience working in a fast-paced and customer-centric environment
• Excellent communication and organizational skills
• The position will have access to minimum PHI necessary for performing job-related functions; regular HIPAA training, aligning with the specific role and responsibilities, will be required; and the individual will need to protect PHI and maintain data safeguards.

Preferred Experience

• 1+ years of experience in a dental or medical setting
• 1+ years of experience with insurance billing and accounts receivable
• Dentrix or other dental software experience

Physical Requirements:

• Ability to perform essential duties satisfactorily with or without reasonable accommodation. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential duties of the position
• Prolonged periods sitting at a desk and working on a computer
• Must be able to lift up to 15 pounds at times
• Availability to attend virtual training sessions (or in-person) periodically throughout the year
• As part of our commitment to maintaining a safe and healthy environment for both team members and patients, a tuberculosis (TB) test is required for all new hires in dental office positions. This is a standard requirement for dental office roles and must be completed prior to starting employment. The test will be arranged during the pre-employment process, and any necessary guidance or paperwork will be provided. Not applicable in state of FL & TN.

Who is Heartland Dental?

Heartland Dental is the nation's largest dental support organization, providing non-clinical administrative support services to more than 3,000 supported doctors across 39 states and the District of Columbia in over 1,800 dental offices. Each Heartland Dental supported office is unique to the community and the patients they serve. Supported doctors are the leaders of their practice and retain clinical autonomy. All Heartland Dental supported doctors are united by a common goal: delivering the highest quality dental care and experiences to the communities they serve.

At Heartland Dental, we're committed to living our core values which promote diversity and inclusion. We provide all employees and applicants for employment the protections of federal, state, and local laws affording equal opportunity in employment.