Customer Service Associate

Be Supported as You Pursue Your Career in Wellness At Massage Envy West Jefferson, we encourage your passion, empower your growth, and value YOU. As a team, we're committed to delivering excellent experiences and growing our member base to help more people on their wellness journey. Perks & Pay Competitive base pay of $13.00-15.00/hourly plus bonuses and commissions Employee-paid dental and vision plans Simple IRA retirement plan Paid time off for full-time employees Employee referral bonus program Employee Assistance Program A flexible schedule for a better work/life balance In-depth product and service training Discounts on products Qualified Candidates Have previous retail or sales experience (preferred) Are critical thinkers with excellent math and computer skills and the ability to multitask Have great people skills and can establish positive relationships with guests Are supporters of total body care with a general knowledge of massage and skin care services Day-to-Day Provide outstanding customer service and help everyone feel valued and understood Promote the value of Total Body Care by educating clients on new and expanded services, selling the Massage Envy Wellness Program, booking clients for future services, and encouraging homecare retail purchases based on service provider recommendations Support clinic flow by greeting clients, scheduling services, answering phone calls, responding to emails, and addressing questions Help grow and retain a client base both in-person and through phone/email outreach Culture & Support Award programs (like Sales Associate of the Year) Trained leadership that is invested in YOUR success A caring, supportive community of other professionals that uplift each other and share knowledge Job Type & Schedule Full-Time and Part-Time Positions Available Monday to Friday, Day Shift, Evening Shift, Weekends, Holidays, Choose your own hours Do you have a passion for helping others? Are you looking to take your career to the next level? Join our team and get the support you need to build your skills, embrace your purpose, and grow your career. Apply today – we can't wait to meet you! *ME SPE Franchising, LLC ("ME SPE") is a national franchisor of independently owned and operated franchised locations. The franchisee for each individual franchised location, not ME SPE, Massage Envy Franchising, LLC ("MEF"), or any of their affiliates, is the sole employer for all positions posted for a location, and each franchisee is not acting as an agent for ME SPE, MEF, or any of their affiliates. Hiring criteria, benefits and compensation are set by each franchisee and vary by location #J-18808-Ljbffr