Business Strategy Principal

Job Summary

Provides leadership in the evaluation of strategic objectives, formulation of strategic direction, and influences decision making based on assessment of business trends and data analytics. Responsible for strategy development, program leadership and portfolio management of the Fraud Prevention & Transportation Returns Management organization. This role will play a key role in developing the business strategy, commercial narrative and product roadmap to solve customer problems related to fraud management and reverse logistics.

Essential Functions

• Plans, organizes, and develops recommendations grounded in deep understanding of the business, industry and market trends, consumer behavior, customer segments, and competitive strategy.
• Predicts changes in the current market and summarizes insights from proprietary and third-party data and information to create distinctive insights.
• Develops and implements complex business analyses, manages business case development, and business-at-risk assessments. Develops research methodologies to understand key strategic issues, identifies data sources (internal and external) and develops complex opportunity models using statistical and business intelligence (BI) tools.
• Develops strategic frameworks and manages processes to build business scenarios using strategic thinking and decision science analysis.
• Develops strategic planning for market analysis, product analysis, product trends, revenue performance and customer experience management.
• Works in a leadership capacity with technology experts on digital product/technology development.
• Leads and contributes to development of product specifications, requirements and implementation.
• Provides a point of view on key strategic issues across major dimensions of the business – commercial, operations, customer segments, technology, etc.
• Engages with leadership teams/key stakeholders on identified priorities supported with clear fact based recommendations and provides actionable insights to leadership teams to recommend course of action.
• Provides thought leadership to cross-functional teams working on strategic initiatives and acts as an internal consultant to senior management.
• Takes responsibilities to manage external consulting engagements with industry experts and takes on coaching and mentoring roles. 

Minimum Education

Bachelor’s Degree in a quantitative business field or closely related technical specialized field of study.

Minimum Experience

• Seven (7) years of related work experience.
• Work experience in functions focused on strategy development, competitive, customer, and industry analysis, market research, analysis of product performance, and support of corporate development/strategic value assessment activities.
• Experience of supporting strategic assessments that are transformational in nature.
• More advanced degrees may offset experience requirements. A related master’s degree equals two (2) years of experience.

Knowledge, Skills, and Abilities

• Demonstrated business acumen including understanding the impact of technology trends on business.
• Strong ability to understand business and customer needs, customer/user experience management, product analysis and technology capabilities.
• Strong communication and presentation skills, problem structuring and problem solving skills.
• Strong quantitative and analytical skills, including experience in databases, business intelligence (BI) tools, MS Office products and data modeling.
• Strong human relations skills.
• Technical acumen.
• Demonstrated experience with product management and commercialization practices.
• Experience leading cross functional initiatives in large matrix organizations and navigating product development processes is a plus.

Preferred Qualifications: 

Pay Transparency: 

Internal Pay Grade:  FEC_E28

National Salary Range: $8,007.29/mo - $18,149.85/mo

Additional Details:  Application Criteria: Upload current copy of Resume (Microsoft Word or PDF format only) and answer job screening questionnaire 

Domicile and Work Model: The preferred locations for this hybrid position are Memphis, TN, Dallas, TX, and Pittsburgh, PA. However, we will consider candidates based elsewhere within the United States, excluding Alaska, Hawaii, and U.S. territories. Candidates residing within 50 miles of a FedEx campus will be required to work on-site at a FedEx location several times per week.

For details on our comprehensive benefits, click here .

Federal Express Corporation is an Equal Opportunity Employer including, Vets/Disability.

Reasonable accommodations are available for qualified individuals with disabilities throughout the application process. Applicants who require reasonable accommodations in the application or hiring process should contact View email address on careers.fedex.com .

Applicants have rights under Federal Employment Laws:

E-Verify Program Participant: Federal Express Corporation participates in the Department of Homeland Security U.S. Citizenship and Immigration Services’ E-Verify program (For U.S. applicants and employees only). Please click below to learn more about the E-Verify program:

• E-Verify Notice ( bilingual )
• Right to Work Notice ( English ) / ( Spanish )