Senior Clinical Quality Program Manager

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Job Details

Requisition #: 667033 Location: Johns Hopkins Hospital, Baltimore, MD 21287 Category: Healthcare Operations Schedule: Day Shift Employment Type: Full Time

The Senior Clinical Quality Program Manager leads the coordination and execution of complex, enterprise-wide clinical quality programs with multiple interconnected workstreams. This role ensures alignment, regulatory compliance, and effective management of project interdependencies, risks, and resources to drive successful outcomes.

Key responsibilities include planning and overseeing initiatives that improve clinical quality, reduce preventable harm and costs, and enhance care delivery. The manager serves as a central liaison among stakeholders, supports documentation and risk adjustment efforts, and coordinates activities across clinical, IT, and analytics teams. Additional duties include project planning, resource management, issue escalation, and facilitating meetings.

This role also drives improvements across people, processes, analytics, and technology, while partnering with stakeholders to align clinical quality initiatives with broader organizational goals.

Requirements:

Education:

Master's degree or Master's candidate required in a healthcare-related field such as Healthcare Quality, Nursing, Public Health, Health Policy, Business Administration, Health Administration, Physical Sciences, or Technology . Completion of an accredited Nursing, Pharmacy, Medical Doctor, Doctor of Osteopathy or Physician's Assistant program is preferred

Work Experience:

• Minimum of five (5) years in healthcare-focused process or quality improvement , consulting, or leadership roles, applying quality improvement, change management, and project management methodologies
• Experience leading or contributing to quality improvement initiatives using tools such as root cause analysis, Pareto analysis, flowcharting, and Lean/Six Sigma or PDSA/PDCA methods
• Skilled in applying quality measurement techniques, including sampling, statistical analysis, and process control
• Experience testing, implementing, scaling, and sustaining process improvements
• Proven ability to collaborate with frontline staff to analyze issues, test solutions, and measure outcomes
• Experience teaching quality improvement methods and facilitating project teams
• Ability to partner with senior leadership to launch initiatives, report outcomes, and drive organization-wide improvements

Salary Range: Minimum 48.40/hour - Maximum 79.92/hour. Compensation will be commensurate with equity and experience for roles of similar scope and responsibility. In cases where the range is displayed as a $0 amount, salary discussions will occur during candidate screening calls, before any subsequent compensation discussion is held between the candidate and any hiring authority.

The Hospital reserves the right to modify employee schedules as needed.

We are committed to creating a welcoming and inclusive environment, where we embrace and celebrate our differences, where all employees feel valued, contribute to our mission of serving the community, and engage in equitable healthcare delivery and workforce practices.

Johns Hopkins Health System and its affiliates are drug-free workplace employers.

Johns Hopkins Health System and its affiliates are an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity and expression, age, national origin, mental or physical disability, genetic information, veteran status, or any other status protected by federal, state, or local law.

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