Regional Quality Manager

Baltimore, MD, USA

Full-time

Company Description

Eurofins Scientific is an international life sciences company, providing a unique range of analytical testing services to clients across multiple industries, to make life and our environment safer, healthier and more sustainable. From the food you eat, to the water you drink, to the medicines you rely on, Eurofins laboratories work with the biggest companies in the world to ensure the products they supply are safe, their ingredients are authentic and labelling is accurate.

The Eurofins network of companies is the global leader in food, environment, pharmaceutical and cosmetic product testing and in agroscience Contract Research Organization services. It is one of the market leaders in certain testing and laboratory services for genomics, discovery pharmacology, forensics, advanced material sciences and in the support of clinical studies, as well as having an emerging global presence in Contract Development and Manufacturing Organizations. It also has a rapidly developing presence in highly specialized and molecular clinical diagnostic testing and in-vitro diagnostic products.

In over 30 years, Eurofins has grown from one laboratory in Nantes, France to 58,000 staff across a decentralized and entrepreneurial network of 900 laboratories in over 54 countries. Eurofins companies offer a portfolio of over 200,000 analytical methods to evaluate the safety, identity, composition, authenticity, origin, traceability and purity of biological substances and products.

In 2024, Eurofins generated total revenues of EUR € 6,515 billion, and has been among the best performing stocks in Europe over the past 20 years.

Job Description

Regional Quality Manager r esponsibilities include, but are not limited to, the following :

• Manage the segments of the Eurofins E&E Quality System covering the NCR, Complaints, and Policing the Mark Systems.

• Review documentation, provide input including participating in group meetings when requested by other Regional QMs, for work they are performing for their assigned segments of the Eurofins E&E Quality System.

• Responsible for conducting the annual Internal Audit at each of his assigned Eurofins E&E offices beginning 2025. Assist each of his assigned offices with being prepared for external audits, through success learned during internal audits.

• Responsible for the QMS portion of Internal Audits at Eurofins E&E offices.

• Lead all External Audits at each of his assigned Eurofins E&E offices. This includes audits by Accreditation Bodies, as well as by Customers. Work with the QMS Manager to have the QMS portion of each audit performed, with each Department leader to have the technical portions of each audit performed.

• Assist with Partner Lab Audits of other Eurofins E&E locations (Europe and Asia), as applicable

• Foster positive morale and teamwork by assisting the staff at each of their assigned Eurofins E&E offices with all Quality related issues including providing or arranging for additional training of the staff, and with RC & CAP development as part of the NCR process. Meet and get to know all team members and understand their role in the Eurofins E&E organization by department at each of his assigned Eurofins E&E offices. Establish yourself as a “team member” in each of these offices and help to create a “we are all working together towards achieving quality” atmosphere.

• Develop a close/friendly working relationship with the GM of each of his assigned Eurofins E&E offices.

• Participate in Impartiality considerations.

• Participate in the regular Quality “Hot Topics” meetings with the Quality Manager Team.

• Participate in Partner Lab meetings and Quality Team meetings.

• Manage and maintain the equipment and critical consumables databases.

Qualifications

Basic Minimum Education Qualifications :

• Bachelor’s Degree or 5 years of related experience

Basic Minimum Qualifications :

• Minimum 2 years of experience working on a TIC Quality Team

• Documented experience in the following:

• Auditing – completion of internal and external audits

• Root cause Analysis and Corrective Action Planning

• Proficient in MS Office (Word, Excel, PowerPoint and Outlook)

• Able to stand or sit for long periods of time

• Able to lift up to 25 pounds

• Strong knowledge of ISO17025, ISO17020, and ISO17065

• Experience on a Quality Team in the TIC industry

• A good understanding of day-to-day business operations

• Authorization to work in the United States indefinitely without restriction or sponsorship.

The Ideal Candidate Possesses the Following:

• Demonstrate strong teamwork, project management and collaboration

• Strong computer and organizational skills

• Excellent communication (oral and written) and attention to detail

• Ability to work independently and as part of a team, self-motivation, adaptability, and a positive attitude

• Ability to learn new techniques, perform multiple tasks simultaneously, keep accurate records, follow instructions, and comply with company policies

Additional Information

Position is full-time , working Monday - Friday 8:00 am - 5:00 pm, with overtime as needed. Candidates currently living within a commutable distance of Baltimore, MD are encouraged to apply.

• Excellent full time benefits including comprehensive medical coverage, dental, and vision options

• Life and disability insurance

• 401(k) with company match

• Paid vacation and holidays

Eurofins USA Consumer Product Testing is a Disabled and Veteran Equal Employment Opportunity employer.