Technical Services Technician

Compensation and Benefits

BELFOR and BELFOR Franchise Group (BFG) offer competitive pay and a wide range of benefit options including, but not limited to, 401(k) with match, medical, dental, vision, disability, life insurance, an Employee Assistance Program, paid holidays, and paid time off.Compensation and Benefits

BELFOR and BELFOR Franchise Group (BFG) offer competitive pay and a wide range of benefit options including, but not limited to, 401(k) with match, medical, dental, vision, disability, life insurance, an Employee Assistance Program, paid holidays, and paid time off.

Position Overview

Position Overview

The Electronic Technician will be responsible to carry out the decontamination of technical equipment (electronics, electro-mechanical equipment, etc...), affected by a variety of contaminants (most often fire or water damage). The Electronics and Machinery Technician role is an integral part of the company's operations. This person performs detailed assembly and disassembly of various electronic and electro-mechanical equipment and utilizes specialty chemical and mechanical processes to remove unwanted contaminants from these items. They will be working with a team of multi-disciplined technicians from a variety of cultural backgrounds. It is the Electronic Technician's responsibility to perform their decontamination duties, being conscious of their welfare, and ensure that company quality and safety procedures are being adhered to, and that all items of equipment are inspected prior to returning to the client.

Key Responsibilities

Create workshop file at the commencement of the job

Assessment of damaged equipment to develop a cost effective plan for restoration or replacement

Disassembly of equipment for detailed cleaning, and reassembly of equipment after it has been cleaned and dried

Detailed cleaning of equipment through HEPA vacuuming, chemical washing and appropriate methods for contamination free drying

Testing of equipment to ensure it is functioning properly

Manage and document all processes, equipment usage and time and labor during the duration of the job and submit timely to office

Comprehensive understanding of customer service, principles and practices

Work under time constraints to meet specific timelines

Attention to detail and keen sense of safeguarding other people's property and information

Attend BELFOR sponsored operations and safety training courses as required

Ability to travel extensively to perform work in support of other BELFOR offices or in support of area-wide disasters.

Define, and agree with the General Manager/Project Manager prior to job commencement, specific decontamination processes and QA measures which will be followed throughout the job (making use of standard work instructions where these exist).

Manage preparation for any job as instructed by the appointed Project Manager, ensuring chemicals, materials etc which may be required are on hand so that procurement will not disrupt progress / delay delivery.

Ensure all required documentation is completed throughout the job, in a timely manner. This includes labor and materials recording, disassembly documentation, transfer logs, defect reports etc.

Ensure work instructions and quality control requirements are followed on every item of equipment.

Undertake final inspection on all items of equipment prior to dispatch back to the Client

Assist with achieving department goals

Other projects and duties as assigned.

Experience and Qualifications

MSDS knowledge and safety protocols

2-3 years minimum of electrical / electronic / mechanical experience

High School Diploma / GED

Ability to successfully work and communicate with a variety of employees.

Ability to perform technician tasks personally or supervise others to perform the needed tasks.

Strong follow-up skills; ability to organize applicable job timelines and follow up with internal and external contacts as needed.

Strong written and oral communication skills; including the ability to present ideas and suggestions clearly and effectively.

Strong organizational skills; ability to accomplish multiple tasks within the agreed upon timeframes through effective prioritization of duties and functions in a fast paced environment.

Self-motivated; ability to work both independently to complete tasks and respond to requests as well as collaborating with others to utilize resources and knowledge in identifying high quality

Physical Requirements

Occasional lifting from 5-40 lbs, unassisted (from 0-15% of the time)

Sitting or standing for extended periods of time

Manual dexterity needed for keyboarding, assembly, disassembly, cleaning, and other repetitive tasks

The ability to bend, crouch, or stand as necessary.

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Disclaimer

The statements herein are intended to describe the general nature and level of work being performed by employees, and are not to be construed as an exhaustive list of responsibilities, duties and skills required of personnel so classified.

BELFOR Holdings is an Equal Opportunity Employer